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Name Permanent Address: St. Francis Vaddo,: Resume
Name Permanent Address: St. Francis Vaddo,: Resume
Objective
Educational Details
Passed CCNP Switch(300-115) in January 2017
Passed CCNP Route(642-902) in January 2015.
CCNA (Cisco Certified Network Associates) certified in October 2013.
Completed Bachelor of computer Application in 2015.
Passed HSC from Goa Board in March 2008 with Second Class
Passed SSC from Goa Board in March 2006 with First Class
Skills
Networking skills
TCP/IP Model,OSI Model, Routing & Switching, VPN, VLAN, LAN/WAN, WLAN, ACL,
Frame Relay, PPP, Access Points, NAT, Layer 2 & Layer 3, VLSM,IPv6,RIP,RIPng,
EIGRP,EIGRPv6,OSPF,OSPF version3,route redistribution,PBR,tunnel.
Hardware and Sofware skills.
Assembly PC,Harware troubleshooting,installing & troubleshooting windows xp,
windows 7,windows 8,ubuntu,Mac os,installing and updating various antivirus and
software,installing Printers and Scanners.
Programming skills
Very good knowledge of PHP, MySQL , JavaScript , HTML and CSS,C,C++.
Strong Point:
Responsible, Hardworking, Honest, Polite, Positive Attitude, Can work under
pressure.
Hobbies:
Reading, Internet Surfing, Listening Music
Experience:
Worked as Network Engineer Level II for Globalcloudxchange from January 2018 to August
2018
Part of Assurance team which has been handling more than 800 sites of our premium customer SGS
across the globe.
• Working on customer network faults and resolve the problems within SLA.
• Update the fault tickets as per the troubleshooting progress using BMC Remedy Tool and notify
the customer periodically about the same till the fault has been resolved.
•Handling Interface and tunnel alarms by monitoring tool SMARTs.
• Managing CISCO routers of series 800, 1800, 2800, ASR 1001,ISR 4300
• Basic troubleshooting with Juniper MX480, MX240 for inter SIP issues.
• Troubleshooting issues related to CISCO 3850 Stack Switch like Stack replacement, IOS
upgradation and EtherChannel related issue.
• Managing DSL, Serial Link, and Leased Line and MPLS links for different customers.
• Troubleshooting customer issues like slowness, latency, packet drops, Routing, IOS/Firmware
upgrade, IPsec, NAT and basic QoS issues.
• Working with CISCO TAC for various device as well as configuration based issue.
• Working with ticketing tools like Remedy, Performance Monitoring tools like Vital Suite and
Configuration management tool like Voyence etc.
• Fault management with Provider (Carriers such as BT, Global Crossing, Talk Talk Business, OBS,
Verizon COLT, Vodafone etc.)
• Coordinating with field engineers for technical support.
• Attending conference call with various entities so as to resolve the issue at the earliest.
• Managing networks with different routing protocols like BGP, OSPF, EIGRP, RIP etc.
Worked at Digisol system Limited in Verna Goa from October 2016 to April 2017
Canara Bank Project : Worked as a NAP Engineer. Handling 100 location of Goa routers and
switches Configuration and Troubleshooting. Details of Responsibilities as given below
•Hands on experience of working on 3660, 3745,2921,2811,1841,1760, 1751, 2921 Cisco Series
routers and 2 950 ,2960 Cisco catalysts Switches
•Configuration of Branch Router for CDMA,VSAT Connectivity as Backup of Leased Line and its
functionality Testing.
•Firing ISDN both channels (BRI/PRI) depends upon the workload.
•Maintaining the Router’s in Main NAP and Branches with the help of HPOPENVIEW S/W.
•Installation, Configuration & trouble shooting of Cisco Routers & switches; Router IOS up
gradation and hardware replacement of router Interface cards and flash memory. Monthly Backup
of all braches routers.
Handled the network and monitored the same using tools like HP NNM, WHATSUP GOLD
Worked at DSM Infocom Pvt. Ltd., Panjim – Goa, as a NAP Engineer from January 2014 to May
2015
- Monitoring point-to-point networks of Bank of India and Bank of Baroda and troubleshooting
and coordinating with ISP for maintaining better up-time.
- Installation and configuration of Cisco Routers at branches of Bank of India and Bank of
Baroda.
- PC troubleshooting and OS and other software installation at branches of Bank of India,
Bank of Baroda, Aegon Religare, etc.
Personal Information
I hereby declare the above details are true and correct to the best of my
knowledge. It would be pleasure working in your firm.
Prathamesh R. Naik