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International Journal of Project Management xx (2014) xxx – xxx
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A conceptualization of knowledge governance in


project-based organizations
Sofia Pemsel a,b,⁎, Anna Wiewiora c , Ralf Müller d , Monique Aubry b , Kerry Brown e
a
Copenhagen Business School, Denmark
b
School of Management, Université du Québec à Montréal, Canada
c
Queensland University of Technology, QUT Business School, School of Management, Australia
d
BI Norwegian Business School, Norway
e
School of Management, Curtin University, Western Australia

Received 6 August 2013; received in revised form 17 January 2014; accepted 23 January 2014

Abstract

This paper conceptualizes and defines knowledge governance (KG) in project-based organizations (PBOs). Two key contributions towards a
multi-faceted view of KG and an understanding of KG in PBOs are advanced, as distinguished from knowledge management and organizational
learning concepts. The conceptual framework addresses macro- and micro-level elements of KG and their interaction. Our definition of KG in
PBOs highlights the contingent nature of KG processes in relation to their organizational context. These contributions provide a novel platform for
understanding KG in PBOs.
© 2014 Elsevier Ltd. APM and IPMA. All rights reserved.

Keywords: Knowledge governance; Project-based organizations; Knowledge governance definition and conceptualization

1. Introduction (Foss et al., 2010; Pemsel and Müller, 2012). However, while the
case has been put forward and defended that KG has relevance
Knowledge and learning processes are vital for survival and and import for mainstream business organizations, the signifi-
improved business performance in dynamic contexts (Connell cance and application for other types of business arrangements
et al., 2001; Levitt and March, 1988). In order to improve the have not been made conclusively. This research proposes a new
understanding of the way in which knowledge is used conceptualization of KG for project-based organizations (PBOs)
strategically to open up the way for novel developments and to determine the different considerations that need to be taken in
innovations, a new research area of knowledge governance (KG) to account when sharing knowledge and undertaking organiza-
has entered the research field. KG is an evolving concept which tional learning. PBOs are challenging business models particu-
focuses on organizational coordination of knowledge processes larly for developing a comprehensive KG framework as these are
of using, sharing, integrating and creating knowledge in temporary configurations, fragmented, have differing values and
accordance with set objectives through governance initiatives knowledge and learning processes and consequently are more
dynamic and flexible (Sydow et al., 2004) and, do not retain
organizational knowledge over the long term (Grabher, 2004).
Projects are a locus of attention for strategy implementation
(Morris and Jamieson, 2005) and organizational and project
⁎ Corresponding author at: Department of Organization, Copenhagen Business
learning (Kotnour, 1999; Newell et al., 2008). Knowledge
School, Kilen, Kilevej 14A, 4., 2000 Frederiksberg, Denmark. Tel.: +45 38152825.
E-mail addresses: sp.ioa@cbs.dk (S. Pemsel), a.wiewiora@qut.edu.au
management processes have been utilized typically to explain
(A. Wiewiora), ralf.muller@bi.no (R. Müller), aubry.monique@uqam.ca and interpret learning in PBOs and ensure effective planning
(M. Aubry), Kerry.Brown@curtin.edu.au (K. Brown). and implementation of projects. In this way knowledge
http://dx.doi.org/10.1016/j.ijproman.2014.01.010
0263-7863/$36.00 © 2014 Elsevier Ltd. APM and IPMA. All rights reserved.

Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010
2 S. Pemsel et al. / International Journal of Project Management xx (2014) xxx–xxx

sharing and creation have received much attention in the KG has only recently entered the realm of projects
project literature (Pemsel and Müller, 2012). Although (Bosch-Sijtsema and Postma, 2010; Pemsel and Müller, 2012;
research has shown significant potential for improvement of Scarbrough and Amaeshi, 2009). The existing literature suggests
knowledge and learning processes between the PBOs' that the challenges faced by PBOs are insufficiently taken
sub-units in recent years, existing practices have been found into account within the existing KG approaches. Furthermore,
to be inappropriate or insufficient for these tasks (DeFillippi Peltokorpi and Tsuyuki (2006) warn that while project-based
and Arthur, 1998; Gann and Salter, 2000; Keegan and Turner, structures facilitate knowledge creation, they can hinder knowl-
2001; Swan et al., 2010). Yet, governance of these knowledge edge retention and sharing without adequate governance mecha-
management activities has been largely ignored (Heiman et al., nisms. Accordingly, the application of knowledge governance
2009). Only recently KG has emerged as a new and evolving mechanisms is argued to maximize the benefits of knowledge
approach that addresses a number of central problems processes in PBOs (Peltokorpi and Tsuyuki, 2006). The present
concerning knowledge processes in organizations. These issues paper therefore aims to propose a conceptualization of KG and to
have not yet been fully addressed, either in the field of knowledge use this approach to define KG in PBOs that accounts for the
management or within governance theories (Wang et al., 2011). specific project-based context and characteristics (for example,
KG was introduced to complement existing knowledge initiatives project orientation, project portfolios, programs, project manage-
that focus solely on organizational macro constructs such as ment offices, steering groups, boards of directors, and projects) in
improving absorptive capacity, building capabilities (Davies and order to allow for coordination of knowledge processes be-
Brady, 2000; Leonard-Baton, 1992; Prahalad and Hamel, 1990) tween projects as well as between project and parent organiza-
and creating communities of practice (Lave and Wenger, 1991; tion. KG provides a theoretical platform that systematically
Wenger, 2003). The main criticism is that scholars neglect captures interactions between macro (organizational antecedents
individual micro-level conditions and behaviors, which results and constructs) and micro (individual conditions and behaviors)-
in vague and imprecise ideas about macro-level organizational levels within the organization. We refer to knowledge processes
constructs (Felin and Hesterly, 2007; Foss et al., 2010). as an overarching term to describe knowledge capture, sharing,
Therefore KG attempts to comprehend how micro- and integration and creation.
macro-level constructs interact and move organizations towards This study aims to examine KG in relation to the specific
desired levels and directions (i.e. reach set knowledge-based goals) nature of PBOs through a literature review. Our two research
through the use of various KG mechanisms (Foss et al., 2010; questions are:
Michailova and Foss, 2009).
The current understanding of KG builds on the organiza- 1. How can knowledge governance be conceptualized in project-
tional and management studies of mainly Foss (2007), Foss based organizations?
et al. (2010) and Grandori (2001). However, a coherent and 2. How is knowledge governance defined in relation to project-
clear understanding of KG and its interpretation in the world of based organizations?
projects requires further development. Projects differentiate
from regular operations and organizations dealing with multiple The paper is organized as follows. The next section outlines
projects face particular challenges that need to be further explored. the methodological approach undertaken in this research. This is
Previously, KG researchers have examined the subject mainly on followed by a section offering theoretical bases for KG, such as
a broad, general level that does not account for the particularities its relation to governance, organizational learning and knowledge
of organizations designed for and around projects. PBOs here management. We later discuss specific characteristics of PBOs
are used as a broad term including projectified, project-based, and provide a better understanding of the KG foundation in the
project-led and project-oriented organizations (Huemann, 2010). PBO context (i.e. our conceptualization of KG in PBOs). The
There is a large variety of PBOs and our aim in defining them paper then offers a definition of KG in PBOs, concluding that the
in this research is to include all possible forms. The common specificity of PBOs requires a particular focus on KG practices
and significant characteristic of these organizations is their use and mechanisms used in this context.
of projects as a way of doing business (Whittington et al., 1999).
In this paper, the term PBO includes firms that acknowledge 2. Methodology
project work and carry out most of their activities in projects
(Lindkvist, 2004), as well as organizations that use projects as a The purpose of proposing a conceptualization and definition
strategic means for differentiation. The PBO may be a stand- of KG within PBO is to make future research on this subject
alone organization or a subsidiary of a larger corporation (Turner in a position to build on solid foundations. The initial step to
and Keegan, 2000), or sometimes interwoven in complex post- develop such conceptualization and definition is to acknowledge
bureaucratic organizational structures (Josserand et al., 2006). and integrate into a coherent framework the results from previous
PBO-specific characteristics mainly stem from the temporality research of McCarthy et al. (2010) or Kim et al. (2009). Our
of PBOs' building blocks of their business; that is, projects literature review focused upon two main subject areas, KG and
and their impact on various organizational elements such as PBOs, and was undertaken in three steps.
structure, structural complexity, and difficulties in learning First, we selected key papers relevant to KG in general and to
(Dubois and Gadde, 2002; Lindkvist, 2004; Söderlund, 2008; KG in a project context, in particular to search for elements of its
Wiewiora et al., 2009). conceptualization. The selection criteria were: (1) selected papers

Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010
S. Pemsel et al. / International Journal of Project Management xx (2014) xxx–xxx 3

needed to explicitly mention KG or the governance of knowledge; appropriate for a given context; that is, both motivational aspects
(2) reference made to emergent seminal papers in the field; and/or (from TCE) and knowledge-related aspects (from KBF) should
(3) investigate governance mechanisms for knowledge processes. be combined to reach best effects. For instance, if a conflict
The key papers on KG were sourced from Organization Studies, of interest is present, no amount of rational confrontation,
Organization, Journal of Management Studies, Research Policy, through team work (i.e. identity-based mechanisms), will be
Journal of Management and Governance, Journal of Knowledge sufficient and therefore motivational mechanisms are required
Management, International Journal of Project Management, (Grandori, 2001). From these initial ideas the concept of KG
International Journal of Innovation Management, International emerged and was further developed mainly by Foss (2007),
Journal Business, Management and Technology Analysis, and Foss and Michailova (2009), and Foss et al. (2010).
Strategic Management as well as other seminal work for example, The concept of KG is closely related to that of knowledge
Foss and Michailova (2009). management (KM) and organizational learning (OL). Al-
Second, we positioned KG in relation to the two close, though these concepts and disciplines overlap in many aspects,
but still distinct, and rather well explored fields of knowledge mainly in relation to their common focus on achieving
management and organizational studies to identify their borders knowledge process and learning outcomes, their scopes differ.
and overlaps. The selection criterion was: key seminal work from OL is the process of improving employees' as well as
the three knowledge-related fields taking a general organizational organizations' outcomes by creating environments that help
approach. employees, individually and collectively, to gain knowledge and
Third, we conducted a literature review of PBOs to identify understanding in a specific area, and later use that knowledge to
potential characteristics essential for understanding what KG improve actions (Fiol and Lyles, 1985). It thereby focuses on
means in PBOs. Selection required the studies to discuss and mutual learning between organization and individuals (March,
address characteristics of PBOs, including a broad definition 1991), and organizational abilities to adapt according to the
of organizations that use projects in their operations. More changes in the environment.
specifically, to get a comprehensive understanding of PBOs, KM, on the other hand focuses on the management of
we followed Sydow et al.'s (2004) suggestion of incorporating knowledge. In the KM-related literature it is widely accepted
aspects related to four main dimensions of PBOs, which are the that KM forms a cycle of processes (Alavi and Leidner, 2001;
organization, its units, its network and its field. Davenport and Prusak, 1998; Liebowitz, 2005) to enable
Finally, we conducted a comparative mapping followed by an knowledge identification, sharing, application, and creation
analysis of conceptual similarities between governance principles within the organization.
and KG in the context of PBOs, which resulted in an extension of KG distinguishes from KM and OL mostly by its strategic
the framework presented by Coleman (1990), Foss (2007) and focus of coordinating knowledge processes through the use
Foss et al. (2010). Together this leads to a definition, which can of overarching governance mechanisms. While KM focuses on
be used as basis for further conceptualization and development of the management of knowledge to enable its identification,
variables, for a deeper and more structured research in this area. sharing, application, and creation within the organization, KG
goes a step further and focuses on the interrelation between
3. Knowledge governance — theoretical underpinnings micro- and macro-levels of the organization in order to identify
suitable governance mechanisms that move the organization
Governance is defined and seen as a control system (Cadbury, towards desired knowledge-based goals.
1992; Larcker and Tayan, 2011), or as a process according The reason to provide this basic distinction between the
to which organizations are directed and controlled (Demb and three concepts of KG, OL and KM is to position KG in the
Neubauer, 1992; OECD, 2001). Governance involves a set of knowledge-related research. All these three concepts of OL,
relationships between stakeholders, and the distribution of rights KM and KG deal with existing knowledge and potential for
and responsibilities among these various stakeholders (Monks knowledge creation within the organization. However, they
and Minow, 1995; OECD, 2001). It has been also defined as consider knowledge processes from different perspectives and
a social phenomenon holding the balance between economic have different focuses in terms of their approach to knowledge.
and social goals and between individual and communal goals OL is about individuals and group, and their abilities to learn
(Cadbury, 1992). In this paper governance is referred to as a and adapt to changes. KM tends to focus on knowledge and
combination of processes, responsibilities and mechanisms to specific knowledge processes, whereas KG focuses on organiza-
identify and reach a set of goals. tional capabilities to improve knowledge processes through the
In terms of the governance of knowledge, one of the most application of suitable mechanisms. Furthermore, KG contrasts
influential scholars is Grandori (2001) who began to outline with the notion of the embedded social employee who motivated
the benefits of combining two areas previously considered as to share knowledge, in KM literature, and shifts towards con-
rival fields: transaction cost economics (TCE) (Williamson, sidering individuals as making rational decisions taking into
1985) and knowledge-based theory of the firm (KBF) (Grant, account the costs and benefits of knowledge sharing (Peltokorpi
1996; Nickerson and Zenger, 2004). The main idea proposed and Tsuyuki, 2006). The focus of our paper is on the concept of
by Grandori (2001) is that knowledge antecedents such as knowledge governance.
the level of knowledge differentiation, conflicts of interest, and Fig. 1 outlines key theories providing the foundation for
knowledge complexity determine those KG mechanisms most each discipline.

Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010
4 S. Pemsel et al. / International Journal of Project Management xx (2014) xxx–xxx

One of the prominent developments of KG was based on Consequently, the core of KG is the exploration of mechanisms
Coleman's (1990) distinction between macro- and micro-levels to overcome various impediments to achieve knowledge
of analyses and the resulting four types of links between them processes; that is, to share, transfer, integrate, create and
(macro–macro, macro–micro, micro–micro and micro–macro) make use of knowledge in the organization. KG mechanisms
as a basis for a KG framework of analysis (see Fig. 2) (Foss et are referred to as a specific apparatus deployed to influence
al., 2010). The four nodes that connect the links are labeled organizational members' behaviors, particularly in relation to
macro-organizational antecedents (i.e. organizational control, their engagement in knowledge processes (Michailova and Foss,
integrative roles, leadership, organizational structure, reward 2009). The views of what a mechanism can be and how
systems, organizational culture, institutional context) which set mechanisms interact differ among researchers, which reflect the
the conditions for action of the second node micro conditions many theoretical perspectives from which KG has been studied.
(i.e. beliefs, interests, attitudes, values, knowledge preferences, Foss (2007) suggests KG intersects the fields of knowledge
expectations). The micro conditions in turn impact micro behaviors management, organization theory and strategic management.
that involve individuals' behaviors and actions in knowledge This multi-disciplinarity is also visible in the broader
processes (i.e. learning-by-doing, learning-before-doing, ob- literature in which KG is examined from perspectives such as
serving, interacting, discussing, and recombining knowledge organizational economics (Antonelli, 2006; Gooderham et al.,
with others), this in turn, impacts the achievement of macro- 2011; Grandori, 2009; Hoetker and Mellewigt, 2009), strategic
knowledge-based goals and outcomes (i.e. capabilities, dynamic management (Heiman et al., 2009; Nickerson and Zenger,
capabilities, absorptive capacity and communities of practices). 2004), organization theory (Christensen and Knudsen, 2009),
The core idea is the necessity for understanding the micro levels organizational behavior (Argote and Kane, 2009; Husted and
in order to identify true mechanisms that move the organization Michailova, 2009; Husted et al., 2012), and social psychology
towards desired knowledge-based goals (Foss et al., 2010). For and psychological economics (Osterloh and Weibel, 2009).
example, core capabilities are built-up by a number of knowledge Research has investigated KG mechanisms related to the use of
sets and are deeply founded in prevailing values and norms due incentives and high investments in the development of human
to the embedded and embodied natures of the knowledge sets capital through training as enablers to integrate knowledge and
(Leonard-Barton, 1992). Individuals with particular knowledge solve non-decomposable problems (Grandori, 2009) and the
sets, skills and experiences need to be hired, socialized and impact of social capital on the goodwill to participate in internal
rewarded in certain ways (Coleman, 1990) so that they jointly knowledge transfers (Gooderham et al., 2011). KG scholars have
and concurrently repeat and explore new knowledge, which further explored individual commitment, identity and motives
builds organizational capabilities (Söderlund et al., 2008). concerning the organization and individuals' career paths (Argote

Fig. 1. Key foundations and theories in knowledge-related research.

Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010
S. Pemsel et al. / International Journal of Project Management xx (2014) xxx–xxx 5

Fig. 2. Framework of knowledge governance in PBOs, adapted from Coleman (1990), Foss (2007) and Foss et al. (2010).

and Kane, 2009; Husted and Michailova, 2009), interactions knowledge and learning processes. According to Bocquet and
between a knowledge-hostile environment and an individual's Mothe (2010) cluster governance played a direct role in preparing
behavior (Husted et al., 2012), and the impact of social dilemmas the appropriate conditions for firms to identify, acquire and bridge
and lack of motivation on generating exploration and exploitation knowledge between them through the adaptation of formal and
processes (Osterloh and Weibel, 2009). This multi-disciplinarity informal governance mechanisms including establishing local
of KG research is necessary to comprehensively understand its links, playing a brokering role supporting knowledge integration,
complex nature (Grandori, 2001; Michailova and Foss, 2009). systems coordination and facilitating access to heterogeneous
KG mechanisms can manifest in many forms and combinations; sources of knowledge while reducing the cognitive distance
be formal or informal; and, include aspects such as projects and between firms belonging to different industries. Furthermore, in
organizational structures, work designs, training and development a project-based context, Peltokorpi and Tsuyuki (2006) suggest
programs, compensation systems, socialization techniques, iden- that KG mechanisms including consensus-based hierarchy,
tity and identification (Husted et al., 2012). Formal mechanisms shared human resource practices, and performance measures
comprise goal setting, planning, directives, rules and regulations, and output control are those promoting knowledge processes in
and residual rights of control (Grandori, 2001). Informal mech- PBOs. Authors proposed that shared norms and values, joint
anisms include aspects such as trust, management styles, decision-making, low-powered and group-based incentives,
organizational cultures, and communication flows and channels job rotation, and training programs are most suitable gover-
(Michailova and Foss, 2009). Structures create the conditions for nance mechanisms for project-based organizing (Peltokorpi
micro-level behavior. Mechanisms are from this point of view and Tsuyuki, 2006). Accordingly, the application of formal
suggested to be used within the structure (Grandori, 2001). Yet, and informal mechanisms complements each other reinforcing
depending on theoretical perspective addressed, a structure development of knowledge processes.
can be viewed differently. From a TCE perspective the entire Formal and informal mechanisms are often applied simulta-
organization may be seen as a structure and it may therefore neously to create optimal balance. Combining mechanisms have
be tautological to state that is a mechanism. However, from a a greater potential for reinforcing effect. This may involve for
knowledge-based view of a firm (Grant, 1996) or more interactional example, combining motivational strategies with well-designed
perspectives, like sensemaking (Weick, 1995) or connectivity processes for knowledge capture and use. Some authors suggest
(Charniskawska), structure may be viewed as a mechanism that various types of mechanisms can either reinforce or substitute
enabling relationship building and interactions. each other (Foss and Michailova, 2009; Scarbrough and Amaeshi,
KG therefore seeks to maximize the benefits of project- 2009). A strong superordinate identity has been found to reinforce
based organizing through incorporating soft and hard dimensions motivation among the individuals, but when identity was weak
(Peltokorpi and Tsuyuki, 2006), the formal and informal mech- no such effect was visible (Argote and Kane, 2009). Furthermore,
anisms. Bocquet and Mothe (2010) argued that governance of the implementation of mechanisms requires a comprehension of
small firm clusters can play an important role in identification, possible consequences; this is because people in various
acquisition and utilization of knowledge between the firms. This organizational contexts have been shown to respond differ-
finding has been generated in the context of small firm clusters, ently to the same mechanisms. For example, Husted and
which can be compared to project teams comprising various colleagues (2012) demonstrated that in some contexts loyalty
decentralized entities, from various locations, representing differ- and commitment to an organization may be destroyed with
ent cultures, and languages, thus posing challenges in achieving careless implementation of economic incentives (Husted et al.,

Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010
6 S. Pemsel et al. / International Journal of Project Management xx (2014) xxx–xxx

Table 1
Overview of knowledge governance studies.
Macro–micro level interplays 1 Theoretical perspective Scope Authors
Macro organizational antecedents → macro knowledge Organizational Corporate Antonelli (2006), Grandori (2009)
process outcomes economics
Organizational theory Corporate Grandori (2001), Christensen and
Knudsen (2009)
Knowledge governance 2 Research and Scarbrough and Amaeshi (2009)
development systems
Strategic management Corporate Nickerson and Zenger (2004),
Heiman et al. (2009)
Macro-organizational antecedents → micro-conditions → Organizational behavior Project and corporate Husted and Michailova (2009),
micro-knowledge behavior → macro-knowledge Argote and Kane (2009),
process outcomes Husted et al. (2012)
Knowledge governance 2 Multi-project setting Grabher (2004), Van Buuren (2009),
Bosch-Sijtsema and Postma (2010),
Wang et al. (2011), Cao and Xiang
(2012), Pemsel and Müller (2012)
Organizational Corporate and Hoetker and Mellewigt (2009),
economics alliances Gooderham et al. (2011)
Social psychology and Corporate Osterloh and Weibel (2009)
psychology economics
1
This column refers to Coleman's (1990) notions of macro–macro, macro–micro, micro–micro and micro–macro level interplays that Foss et al. (2010) build their
KG argument around.
2
Knowledge governance here refers to a view of governance mechanisms and knowledge processes.

2012). This is because in some contexts individuals regard research in the theory of knowledge management (cf. Carrillo et
incentives as a positive formal mechanism, while in others al., 2004; Fong and Kwok, 2009), organizational learning (cf.
using incentives may be regarded as a lack of trust from top Newell and Edelman, 2008; Newell et al., 2008; Söderlund,
management (Husted et al., 2012). 2008; Söderlund et al., 2008) and knowledge governance (cf.
From this forgoing discussion it can be concluded that Bosch-Sijtsema and Postma, 2010; Pemsel and Müller, 2012;
implementation of mechanisms has to be done carefully to Scarbrough and Amaeshi, 2009).
achieve desired goals as applying the same mechanism may One of the main characteristics of PBOs is the “contextual
bring different outcomes in different environments, highlighting embeddedness of temporary systems in the more permanent”
the importance of adjustment for different situations. contexts (Sydow, et al., 2004: 1477) which give rise to internal
Table 1 summarizes KG studies across different perspectives tensions between the temporary projects and the permanent
and contexts. In summary, previous studies across different organization. Due to this temporality PBOs are often consid-
theoretical perspectives and contexts have addressed various ered to have dynamic boundaries and contexts (Huemann et al.,
knowledge-related topics, the effect of knowledge development 2007) as the projects can involve one or many organizations,
processes and related aspects of problem-solving, knowledge projects can be co-located or spatially distributed, and they
complexity, knowledge differentiation, conflicts of interest, can exist simultaneously or be distributed across time (Gareis,
knowledge hostile environments, social dilemmas, individ- 1989; Newell et al., 2008; Turner and Keegan, 2000). Projects
uals' motivations and motives, and suggested KG mechanisms are thereby often cross-functional and may both be internal and
to overcome these impediments. external to an organization with various degrees of repeti-
tion and uniqueness which results in various managerial and
4. The nature of project-based organizations governance complexities for the PBO (Bredin and Söderlund,
2011; Davies et al., 2009; Gareis, 1989). This situation has
There has been an evolution in the nature of organizations implications for the PBOs to be characterized by a high mobility
caused by the rapid changes in the market and growing of staff (Ajmal and Koskinen, 2008), through a culture of
customers' demands, creating a need to organize work on a empowering its staff (Huemann et al., 2007), a high degree of
project basis (Taylor and Levitt, 2005). Since then, researchers teamwork and, additionally by a close interaction with customers
have also identified numerous pressures that organizations face in (Dubois and Gadde, 2002; Lindkvist, 2004). These specific
efficiently and effectively managing knowledge processes and characteristics of PBOs impose the need to consider specific
development in this project-based setting1 in order to achieve set of KG mechanisms suitable for PBO context.
innovation, growth and competitive advantages (Glückler, 2008; Projects' temporary embeddedness in the permanent organiza-
Mintzberg, 1983; Turner and Keegan, 2000), basing their tion generates various project ecologies (i.e. the extent of project
complexities and interdependencies between projects) (Grabher,
2004; Newel et al., 2008). These project ecologies shape dynamic
1
In this context project-based setting, multi-project setting, and PBOs are interactions among and between projects and thereby create
referred interchangeably. dynamic learning boundaries, which challenge knowledge

Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010
S. Pemsel et al. / International Journal of Project Management xx (2014) xxx–xxx 7

processes (Dubois and Gadde, 2002; Lindkvist, 2004; Söderlund, this view allows the perspective of organizational project
2008), such as sharing (Eskerod and Skriver, 2007; Newell et al., management (OPM) in multi-project settings, where the focus
2008) and integrating (Bredin and Söderlund, 2011; Grabher, is upon functions and institutions for strategy implementation
2004; Scarbrough et al., 2004; Tell, 2011). (Aubry et al., 2012a, 2012b; Morris and Geraldi, 2011). PBOs
Not only has the temporary embeddedness of projects been often employ a number of organizational institutions that work
found to impact knowledge processes in PBOs, so too has the along-side projects, such as portfolios, programs, project
type of organizational culture surrounding projects been found management offices (PMOs) and a board of directors (Morris
to impact the integration of projects in PBOs (Gareis, 1989), and Geraldi, 2011; Müller, 2009). For instance, the governance
and with this the accumulated knowledge in PBOs. For instance, role of steering groups forms an important interface function
Wiewiora et al. (2013) found that different cultural values present between the project and its parent organization (Crawford et al.,
in PBOs impact the willingness to share knowledge and the use of 2008). Morris and Geraldi (2011) suggest more research into
knowledge sharing mechanisms. Cultures that focus on employee this stream by investigating PBOs at the institutional level. KG
involvement, collaboration and teamwork may tend to value allows connecting knowledge processes and institutional
informal knowledge sharing. Thus, suitable KG mechanisms in context to provide a “support for projects to flourish and for
PBOs representing similar cultural values appear to be those their management to prosper” (Morris and Geraldi, 2011: 20).
emphasizing network building and informal interactions. On the In summary, this discussion has identified several PBO
other hand, cultures characterized by competitiveness, produc- characteristics to be considered in order to understand what KG
tivity, efficiency and accomplishment were found to value means and how it can be defined in a PBO (see Table 2).
explicit sources of knowledge captured in documents and reports Table 2 is organized after Sydow et al.'s (2004) suggestion to
for proof and verification, and thus rely on codified knowledge analyze PBOs from four dimensions – organization, organiza-
(Wiewiora, 2011). tional units, inter-organizational networks and organizational
From this we may conclude that the type of project and how fields – to fully comprehend its complexity.
they interact with other projects and the surrounding culture has The literature review shows that there are many studies
a prominent impact upon what characterizes a PBO. Our focus focusing on the macro-organizational antecedents (e.g., Hobday,
is thus not solely on projects, but also on the institutional 2000; Lindkvist, 2004; Müller, 2009; Turner and Keegan, 2000).
context in which the projects are embedded. Recently scholars When it comes to studies focusing on reaching organizational
have emphasized an organizational theory perspective by knowledge-based goals, most studies focus upon the macro–
addressing the institutional level of organizations. Adopting macro relationship (e.g., Davies and Brady, 2000; Killen et al.,

Table 2
Potential characteristics of PBOs influencing knowledge processes.
Dimensions Potential characteristics of PBOs influencing knowledge processes Author
Organization Degree of projectification Hobday (2000), Prencipe and Tell (2001)
Subsidiary or standalone PBOs Turner and Keegan (2000)
Employee involvement, teamwork and socialization, collaboration Grabher (2004), Huemann et al. (2007), Wiewiora (2011),
Wiewiora et al. (2013)
Temporary systems embedded in a permanent system Bredin and Söderlund (2011), Sydow et al. (2004)
High mobility of staff often with different types Ajmal and Koskinen (2008), Bredin and Söderlund (2011),
of employment Huemann et al. (2007)
Tension between integration and differentiation Gareis (1989)
Difficulties in knowledge accumulation, sharing and integration Eskerod and Skriver (2007), Dubois and Gadde (2002),
Grabher (2004), Lindkvist (2004), Newell et al. (2008),
Scarbrough et al. (2004), Söderlund (2008), Bredin and
Söderlund (2011), Tell (2011)
Organizational units Portfolios, programs, projects management offices, steering groups, Aubry et al. (2012a), Müller (2009), Morris and Geraldi (2011)
boards, projects
Organizational network Project ecologies Grabher (2004), Newell et al. (2008)
Interdependencies Newell et al. (2008), Söderlund and Tell, 2011()
Dynamic learning boundaries Dubois and Gadde (2002), Lindkvist (2004), Newell et al.
(2008), Scarbrough et al. (2004), Söderlund (2008)
Practice-based nature of learning DeFillippi and Arthur (1998), Scarbrough et al. (2004)
Organizational field Type of project Davies et al. (2009), Turner and Keegan (2000)
Output type (unique or standardized products) Davies et al. (2009), Söderlund and Tell (2011)
Market conditions Söderlund and Tell (2011)
System of production Söderlund and Tell (2011)
Economic rational Lindkvist (2004), Söderlund and Tell (2011)
Technology type Söderlund and Tell (2011)
Nature of task Söderlund and Tell (2011)
Dimensions of knowledge and problem character Prencipe and Tell (2001), Söderlund and Tell (2011)
Number of customers and their nature (internal or external) Turner and Keegan (2000)
Governance paradigm Müller (2009)

Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010
8 S. Pemsel et al. / International Journal of Project Management xx (2014) xxx–xxx

2012; Söderlund and Tell, 2011). Fewer studies address the micro processes within organizations. We take this as a point of
behavior (e.g., DeFillippi and Arthur, 1998; Scarbrough et al., departure for our conceptualization of KG in PBOs (see Fig. 2).
2004) and the micro conditions and micro–micro relationships Mapping PBO characteristics (see Table 2) against the four
(Pemsel and Wiewiora, 2013) as an alternative explanation of elements of the KG framework (Coleman, 1990; Foss, 2007)
how macro constructs are built. Investigating knowledge gover- revealed that although some aspects of the macro-level anteced-
nance mechanisms solely on the macro level establishes an ents overlap with those suggested by Foss et al. (2010) (see
incomplete picture as knowledge processes can be also initiated on Table 3 and Fig. 2), there are a number of aspects especially on the
micro level through individual actions and based on their intrinsic macro-level, that are specific only for the project context. These
motive. For instance, actors may share objectives, or agree on include temporary characteristics of projects, high mobility of
actions because of complementary interests, or sustain exchange staff, difficulties in knowledge sharing and accumulation, as well
by reciprocity, or can be driven by extrinsic rewards (Grandori, as the distinctive features of a PBO's organizational networks
2001). Research conducted by Pemsel and Muller (2012) begin such as different levels of interdependency between projects, and
to highlight the role of individuals in impacting knowledge dynamic learning boundaries. PBOs are also characterized
governance practices. They found that executives use different by specific institutional units including portfolios, project
strategies, such as experience based and coaching efforts in management offices (PMOs), steering groups and boards. For
enabling knowledge creating processes in PBOs. The under- example, PMOs with proactive approaches to knowledge and
standing of knowledge governance mechanisms in PBOs and learning provide mechanisms that allow for active knowledge
how they relate to individual actions still remains under-explored. search (Pemsel and Wiewiora, 2013). This is likely to influence
the willingness (i.e. attitudes) of project managers to engage in
knowledge related activities. In consequence, this may im-
5. Conceptualizing and defining knowledge governance in pact knowledge behaviors and communication patterns among
project-based organizations individuals and project teams, which in the longer term
impact the PBOs' ability to build organizational capabilities
Foss (2007), Foss et al. (2010) and Coleman (1990) provided and communities of practice. These specific project-based
a two-level (macro- and micro-level) framework for knowledge antecedents are part of KG processes related to the macro

Table 3
Selected PBO characteristics mapped to the KG framework.

Macro antecedents Macro constructs

4.
Degree of projectification* Capabilities
Specific project* and corporate Communities of practice Achieving

culture Absorptive capacity knowledge-


1.
Units and institutional contexts* Dynamic capabilities
Setting based goals
Size of projects*
Interdependency between projects* the

Dynamic learning boundaries* goals


HR practices
Job characteristics and mobility*

Micro conditions Micro behaviors

3.
Beliefs Knowledge behaviors
2.
Attitudes Knowledge sharing decisions Controlling

Knowledge expectations Providing Communication patterns progress


Individual values means
Preferences

*Characteristics specific to PBOs

Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010
S. Pemsel et al. / International Journal of Project Management xx (2014) xxx–xxx 9

organizational level and, suggest that KG approaches for PBOs moving the organization to set knowledge-based goals. This
cannot be simply ‘borrowed’ from those of functional organiza- requires a balancing and flexible act of integration and
tions and moreover different KG mechanisms may be used to differentiation among its temporal and permanent config-
account for the project-based context. urations and interdependencies set by the dynamic context.
Finally, as the key purpose of this paper is to conceptualize It further requires capability in combining mechanisms to
KG in project-based context, the understanding of critical elements the individuals' willingness and ability to accept and adopt
in governance is important to elaborate a suitable definition of them and so engage in desired knowledge processes.
KG in PBOs. Jessop (1998) suggests that governance resolves
co-ordination issues, provides the underpinning framework for the Knowledge governance comprises defining knowledge-based
authority to set and undertake activities and, discerns requisite goals in accordance with the organizational values that the
deployment of institutional modes of market, bureaucratic and organization's individuals are carrying as well as implementing
networks. The Organization for Economic Co-operation and required policies and processes to allow knowledge manage-
Development's (OECD) (2004) definition of governance refers ment to happen, and to control its achievements.
to three elements: setting goals, providing the means to achieve
those goals and controlling progress. We discuss those elements Foss et al. (2010) identify KG as “choosing organizational
from the knowledge-based perspective and add one element: structures and mechanisms that can influence the processes of
achieving knowledge-based goals, to make the implicit assump- using, sharing, integrating and creating knowledge in preferred
tion of actually achieving set goals in OECD's definition explicit directions and towards preferred levels” (Foss et al., 2010: 456).
and illustrate our discussion in the proposed framework Our definition implies a closer relationship to corporate
(see Table 3 and Fig. 2): governance and thus a stronger integration to existing manage-
ment theory. Our literature review found similarities with the
1. Setting knowledge-based goals: where particular combina- general management literature, which is dominated by macro-
tions of organizational antecedents identify appropriate goals level research and publications (Foss et al., 2010; Jarzabkowski,
for the organization. For example, the PBO's structure, 2004). Our definition further addresses the specific characteristics
institutional context and the integrative role of PMOs of PBOs, such as its dynamic learning boundaries, project
serve, among others, as the context for achieving knowledge ecologies, interactions and interdependencies.
goals for the organization.
2. Providing means to achieve those goals: the antecedents 6. Conclusions and managerial implications
influence the interests, values, preference, knowledge, etc.,
which collectively form the micro conditions for individuals This study aimed to develop a conceptualization and definition
to act in certain ways. For example, the intensity of knowledge of knowledge governance (KG) in project-based organizations
sharing in PBOs may vary from one context to the next based (PBOs). The paper outlined several contributions towards a
on differences in incentive systems, which sets the stage for multi-faceted view and understanding of KG in PBOs. These
interests, beliefs, values, etc. include mapping KG in relation to knowledge management
3. Controlling progress: the former step leads to particular and organizational learning, developing a conceptual framework
behaviors, which can be controlled through organizational for investigations of KG in PBOs as well as a definition of KG
control mechanisms such as behavior control, clan control or in PBOs.
outcome control (Ouchi, 1980). For example, the frequency Our first research question aimed to conceptualize KG in
of knowledge sharing activities such as internal conferences, PBOs. Review and examination of relevant literature revealed
workshops, collaborations with universities and other institu- that KG has a potential to steer the sharing, integration and
tions, or the amount of knowledge elements in databases creation of knowledge through the combination of mechanisms
required to achieve the knowledge goals. best suited to a given organizational context. The organizational
4. Achieving knowledge-based goals: the knowledge process context of interest here are PBOs. This organizational context is
initiatives aim to result in achieving organizational knowledge- characterized by specific organizational antecedents influencing
based goals, that is, generation of macro-level constructs, the micro-level conditions and behaviors. These micro-levels
such as, building capabilities, establishment of communities need to be comprehended and strategically govern to achieve set
of practice and improvement of absorptive capabilities. knowledge-based goals, which result in special challenges due
to the characteristics of PBOs. We position KG as a separate
Based on the understanding of KG discussed from the field of enquiry, but acknowledge that it is part of the larger
perspective of PBOs and their specific characteristics taking concept of corporate governance, related to knowledge manage-
into account the macro- and micro-level frameworks for ment and organizational learning theories. The organizational
knowledge processes and governance elements we derive the form of PBOs has been chosen to further develop understanding
following definition of KG in PBOs: and application of KG.
From our conceptualization we derived a definition of KG in
Knowledge governance in a project-based organization is PBOs and thereby a response to our second research question.
a strategic combination of knowledge processes and their The definition is aligned with the OECD definition of governance
enabling formal and informal mechanisms that allows and additionally highlights the contingent nature of KG processes

Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010
10 S. Pemsel et al. / International Journal of Project Management xx (2014) xxx–xxx

on their organizational context, including important elements of factor for PBOs. In line with these findings, our study has shown
for example temporal and permanent organizational configura- the importance of PBO's long term competitive survival to create
tions, interdependencies and interactions at the micro-level and project-based environments that allow for knowledge to flourish
macro-level. The nature and characteristics of PBOs create a and prosper towards set organizational knowledge-based goals
particular KG environment in which the temporary organization through informed KG initiatives.
plays a key role in setting the preconditions and antecedents
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Please cite this article as: S. Pemsel, et al., 2014. A conceptualization of knowledge governance in project-based organizations, Int. J. Proj. Manag. http://dx.doi.org/
10.1016/j.ijproman.2014.01.010

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