Quality Function Deployment

.
Correlation: + . -
. .
Positive No correlation Negative
. . .
. . . . Relationships: 9 3 1
Strong Moderate Weak
Desired direction of improvement (↑,0,↓)
Functional Requirements (How)

borososlicate

Size & Shape

as material

Packaging
→

Strength
1: low, 5: high Competitive evaluation (1: low, 5: high)

sealing
Using
Customer Weighted Satisfaction Competitor Competitor
importance rating Customer Requirements - (What) Score rating rating 1 rating 2
↓
1 5 Safe to handle 9 3 9 1 110
2 5 Glass should be resistant to certain temperatures 0
3 3 Should be light weight 0
4 3 Should have measurement markings 0
5 4 Should be durable 0
6 0
7 0
8 0
9 0
Technical importance score 45 15 45 5 0 110
Importance % 41% 14% 41% 5% 0% 100%
Priorities rank 1 3 1 4 5
Current performance
Target
Benchmark
Difficulty
Cost and time
Priority to improve
 None

Competitive evaluation (1: low, 5: high)

Competitor
rating 3