Professional Documents
Culture Documents
Nas WP WWW Cluster-120286 Kicksta Wp-Content Uploads 2020 01 Kicksta-Instagram-Marketing-Guide-2020
Nas WP WWW Cluster-120286 Kicksta Wp-Content Uploads 2020 01 Kicksta-Instagram-Marketing-Guide-2020
01 22
The Best Time to Post on Instagram
36 Hacks for Maximizing Your
For Your Industry in 2020
Instagram for Business in 2020
(A Complete Guide)
Profile Picture
01 As a business, your profile picture should be your logo; this is an easy way to increase brand awareness.
When people visit your Instagram profile, they’re instantly met with your logo — and when they see your
logo elsewhere (maybe on another social platform or a physical billboard), they’ll be more likely to
remember your business. Make sure the image of your logo you choose is 110 x 110 pixels before you
upload it to your business profile.
Business Name 02
Again, our goal here is to increase brand awareness, and one way you can do that is by setting your Instagram name as your
business name. On an Instagram profile, your name is the bold text that appears under your profile photo. Including a
keyword in your business name (example: “Cleo’s Cake Shop” instead of just “Cleo’s”) will help more people find your profile
through Google and other search engines.
“Create an engaging Instagram profile. When people discover your content in the
Instagram explore feeds, the first thing they do is tap on your account name, which
brings them to your profile. Polish up your Instagram profile so you can begin
converting viewers into followers right away.“
— Isabel Raymond, Social Media Manager at Sharelov
Once you have a business profile, Instagram will prompt you to choose a category. There are
hundreds of choices, so think carefully about what specific category best describes your
business.
With a business profile, you’ll be able to list an email, phone number, and address. Your email
and phone number link straight to your profile, where visitors can tap “Contact” and choose
from calling you or sending an email. You can also add your business address, helping even
more people find you; just make sure you have Facebook location services turned on.
Consider linking your branded hashtag in your bio. A branded hashtag is unique to your
business, and by including this hashtag in your bio, people can view the posts in this hashtag.
Finally, your Instagram bio needs a call-to-action, asking visitors to do something/take action.
Here’s an example of what all this might look like put together:
We’re a Chicago pizza restaurant ready to serve you. Our customers give us five stars —
come in today and see why! #mypizzapie
URL
05 You only get one link in your Instagram profile — or do you? With Linktree, you can offer more options for
your visitors. Linktree will provide you with one link where you can add several other links, such as your
website, YouTube channel, landing page for a special promotion, or anything else you want to share.
“Linktree is the perfect way to share all of the content you care about in a single bio link. Use it
to share your other social platforms, your latest article, your playlist, your web store…anything!
Digital pros can use the Mailchimp integration – it means visitors to your Linktree can signup to
your newsletter in-page. As they don’t navigate away from your Linktree, once they’ve
subscribed they will still engage with more content. #conversions #CTR!“
— Katie Smith, Editor at Linktree
To achieve that goal, the first thing you’ll want to do is choose an Instagram theme and color scheme.
Think about any colors your business commonly uses in advertising — for instance, if your logo is red
and white, focus on those colors. Also consider how you want your account to feel (moody and dark?
Clean and white?). That will help drive your Instagram theme.
Use filters and editing to achieve the perfect balance on your photos. Presets are a good place to
start if you don’t have prior photo editing experience. You can also use Lightroom tools and teach
yourself about editing features such as the saturation slider.
Second, you also should post non-product shots. If you don’t have a tangible product to
show off, non-product shots are all you can post; even if you do, these types of photos can
still help add some variety to your feed. Custom graphics with quotes or advice are a great
thing to post — Hubspot has some top-notch graphics they share.
“One cool feature that HubSpot Marketing has is our integration with
Shutterstock. That means marketers have over 60,000 free images they can
choose from, directly when they’re creating their posts. This feature makes it fast
and easy to start building an Instagram following.”
— Daria Marmer, Product Group Lead at HubSpot
09 Behind-the-scenes photos of your workspace and employees (including team shots and
office shots, like @ontraport shares) always perform well, too. And don’t forget to do some
customer shoutouts once in a while. These always perform well and could help you get
more Instagram followers.
Here are 8 copywriting tips that can help you convert your good captions into great ones.
Add Context 12
Your caption should be relevant to your photo, adding some context to help your followers
understand exactly what the picture is about and why they should care.
Share Inspiration
One of the biggest reasons people use social media is to find a little inspiration to get them through 14
their day — so give them that. If you’re a sports brand, you could share motivational quotes from
famous athletes. Maybe you’re a fashion brand and want to encourage women that all body types are
beautiful.
17 Spotlight An Employee
Providing a look behind-the-scenes with a photo of a staff member is an excellent way to get more
engagement on your Instagram business profile. Photos of faces perform well, and you can add a cherry on
top with your caption: Explain how the employee started working with your company, what they do there,
and add a fun fact.
Quote An Expert
You can position yourself as someone who knows what they’re talking about by quoting an expert in your
18
Instagram caption, whether that expert is the president of your own company or the founder of another.
This is also a great way to cross-promote blog posts or case studies from your website, and also to get
more Instagram followers.
Include A CTA 19
In your caption, ask your Instagram followers to do something — maybe ask them to click the product
tag in the photo, tag a friend in the comments, or go to the link in your bio. A call-to-action is an easy
way to get a little more mileage and engagement from your captions.
Use Emojis
20 Emojis are a fun way to up your captions and help more people stop and take notice. Don’t go
overboard, but a few well-placed emojis that are relevant to your photo and caption can help increase
your Instagram engagement rate.
Add Mentions
22 Mentioning other users in your caption can create a good user experience for readers, allowing them to
find other accounts relevant to their interests. For instance, if you’re writing a caption on the topic of how
businesses can grow through marketing, you might include a line that says: “Learn more about this by
visiting @hubspot.”
Write down a long list of hashtags that might work. If you’re having trouble
thinking of hashtags, look at what your competitors are doing or use a free
hashtag generator.
Save the hashtags you choose and store them somewhere safe, such as in
the notes of your phone or in whatever social media scheduling tool you
use.
Place your hashtags in the first comment of your post and then test to see
how well they’re doing. Rinse and repeat this cycle, tweaking your hashtags
as needed. Don’t forget to use hashtags on Instagram stories, too — you
can place hashtags on your story using text or a sticker.
Location Tags
33
Another way to grow your account when using Instagram for business is by
selecting location tags so local customers can find you. First, come up with a
location strategy that’s specific to where you are; if you’re a business serving
only your local community, you’ll want to really hone in on your town. If you serve
customers in other locations too, it can be helpful for E-commerce to focus on
popular locations (maybe you’re an hour outside of NYC — tag your posts as
Manhattan). Or you might see best results if you craft your location strategy to
include a combination of both.
Carefully qualify your location tags; you’ll want the tags you choose to have
enough traffic that they’re worth your time, but they shouldn’t be too small so
that no one will search for them. Begin using the tags you decide on in posts and
stories, one tag at a time.
Choose a giveaway item (most likely a free product or service) and then choose how you
want your followers to enter — ask them to comment on your post, tag a friend (this can help
you get more Instagram followers), follow you, post on their own account, or do a
combination of the above. When the time allotted for the giveaway is up, put all the names
into a random name generator and announce the winner.
Before you start creating shoppable posts, link your Shopify to your Instagram (if you have a Shopify — this isn’t
necessary). Then you can tag a product by posting a photo and then choosing up to five products to tag, tagging them
just like you’d tag people. Once you post a photo with product tags, you’ll see a “Shop” button appear on your profile,
which will let people view all your shoppable posts at once. To make the most out of your shoppable posts, use
Instagram Insights to get information about how you can optimize your posts. Don’t forget to add product stickers to your
stories, too.
Engagement Marketing
36 Engagement marketing is simply a term for attracting more people to your business through genuine
connections — it’s a lot like networking. You can harness the power of engagement marketing by simply
spending time interacting with your ideal followers, the same way you’d interact with friends. Engagement
marketing is a cost-effective way to help your account see growth. It’s essentially the strategy that an
Instagram growth service would use.
“Instagram is unlike any other social network. From your static grid to the YouTube-like IGTV and realtime dynamic Stories,
Instagram is almost three different content mediums and social networks in one. Instead of taking content and best practices
from other networks and hoping they work on Instagram, become immersed in Instagram by following your ideal customers
and learn from them. The more unique your strategy and content are to Instagram, the more successful you will be.”
— Neal Schaffer, Social Media Speaker and Consultant
Influencers 37
You’re probably already familiar with the general principle of influencer marketing, a type
of marketing that relies on well-known industry experts promoting a product or service.
But have you ever considered working with micro influencers? Micro influencers are
simply digital thought leaders who have a smaller fan base, and they could be a good fit
for your business. Often, micro influencers have a higher engagement rate than more
popular celebrities — and always, they cost less, making them a budget-friendly option.
You can reach out to influencers through cold emails. Find some influencers who seem
like a good fit and then send them an email, offering them something of value and
treating them as a colleague in your Instagram for business endeavors. Eventually, the
goal is to cultivate a long term relationship with this influencer and work with them
multiple times.
Instagram Ads
38 The final way you use when you’re promoting your Instagram for business is through Instagram
ads. Choose an ad format (such as Instagram stories, a video ad, a carousel ad, etc) and then use
consistent branding as you create your ads; always work to include a strong call-to-action that
drives people toward a specific goal, whether that’s visiting your website or tapping “Follow.”
02 Direct Messages
At the heart of Instagram is community, and a core part of that is conversation. There are a number
of ways to utilize direct messages to increase engagement on Instagram. All of them focus around
building community, and taking a genuine interest in people in your audience.
There are many ways to use the polls, quizzes, and question stickers, with brands coming up with increasingly creative Instagram
Stories as a result. Here are a few ways you can increase engagement on Instagram using them:
04 Question Stickers
The question sticker is a great way to give your followers the chance to learn
more about you or your brand. Many influencers and brands use this sticker to
encourage their audience to ‘Ask them anything!’ and share their answers on
their Stories. This can be done by typing or recording a video answering the
question personally!
Quiz Stickers 05
‘Quiz Stickers’, allows you to test your audience about your brand, a topic
important to you (i.e climate change), or generally gather an overall
consensus.
If your followers are at all curious or competitively inclined, you can
guarantee using a quiz sticker will increase engagement on Instagram
Stories.
Check out how @nikerunning used the Quiz Sticker to test and inform
their followers about their industry:
06 Run A Contest
Instagram contests are a definite way to increase engagement, as entry
typically requires liking and commenting on a post. This not only boosts the
post in the eyes of the algorithm, but also introduces new users to your profile
if you require entrees to ‘tag a friend’.
Giveaways are the most common form of Instagram contests, so if you have a
product or subscription to use as a prize it’s a no brainer! If your niche is more
creative, you can also run a photo contest, where entrants post a photo on
their own profile of something within a theme you’ve set. Remember to decide
on a unique hashtag to keep track of all entrees!
As with tip number #1, ensure you reply to all comments on your Instagram
posts! Keep the conversations alive, and show that you appreciate your
followers by taking the time to put their opinion across on your post. Fostering
and nurturing this community will only help you increase engagement on
Instagram.
There’s a social media holiday for every industry or occasion, and it’s highly
likely people in your audience will engage with the trends and topics that
resonate with them.
It’s also a good idea to post a Story with the social media holiday hashtag so
you’ll feature on the Hashtag Story and increase your reach! More reach =
higher chance of engagement.
08 Animal Content
Did you know that Instagram posts with animals in them receive higher
engagement? And it’s not a small difference: brands can see up to a
295% increase in comments on posts featuring pets.
The idea behind this marketing tactic is simple: influencers build a base of loyal followers who trust them much more than
businesses, brands, and companies. This is exactly what makes influencer marketing so productive and able to return as much as
$6.50 for every $1 spent.
However, there are some substantial differences among digital opinion leaders that force us to divide them into different
categories: micro- and macro- influencers. In this post, we want to concentrate on working with micro-influencers and explain
how they can help your brand on a shoestring budget.
But the point is that micro-influencers are experts on a specific topic whose audience is loyal and engaged. Unlike their macro
counterparts, who can reach hundreds of thousands, micro-influencers address fewer people but generate better results.
Plus, micro-influencers with fewer than 100k followers are responsible for the majority of posts on the platform meaning there is
definitely a mirco-influencer in your niche to collaborate with.
Well, the secret lies in the fact that they are dedicated
professionals who create authentic and trustworthy
content.
Affordability
First of all, micro-influencers represent an affordable marketing solution. A report reveals that 97% of influencers don’t
charge more than $500 per post, while the vast majority requires no more than $250.
Awareness raising
This is one area in which celebrity endorsers perform better than micro-influencers, but the fact remains that the latter
grants you exposure to the right audience. Micro-influencers can help you get in touch with verified leads instead of
irrelevant audiences.
Authenticity
Greg Monroe, a CMO at Australianwritings, says that people trust non-celebrity influencers because they sound
authentic and create content that looks real and credible.
Accessibility
It’s often difficult to reach celebrities, but this problem does not exist with micro-influencers. They communicate clearly
and openly and you can reach out to most of them 24/7.
Engagement
You’ve probably figured out by now that engagement is the biggest benefit of micro-influencers marketing. Their fans
are very loyal and willing to test new products or services based on well-crafted recommendations.
As we already mentioned, the key feature must be honesty. A chosen influencer must be
able to create content that is direct, straightforward, and trustworthy. It means they should
never manipulate followers because it would jeopardize both sides: your company will lose
credibility, while influencers would jeopardize their own reputation.
Loeffler Randall does a great job turning regular customers into micro-influencers.
The brand builds a wide base of UGC creators by inviting ladies with “standout
personal style and a keen eye for design and originality” to join their team of
endorsers. It’s a win-win solution because Loeffler Randall expands the business
through micro-influencer marketing, while their endorsers experience a huge
popularity boost.
Drive Sales
One of the biggest reasons businesses use Instagram is because it helps them drive more sales and
increase their overall revenue. 83 percent of people use Instagram to discover new products or
services, and 81 percent of people also do their research on those products using Instagram. And 30
percent of users have bought a product they discovered on Instagram.
Instagram is a good place to get your products out there. And lately, the platform has been making it
even easier for brands to make sales on Instagram by adding features such as product tags.
Businesses and individuals are making money on Instagram every day. You too should start
using Instagram. If you use it the right way, you’ll start seeing more sales too.
Increase Visibility
By using Instagram as a marketing platform, you can increase your brand’s visibility, helping more
people become familiar with who you are and what you do. Teens, millennials, and adults are all on
Instagram, so no matter who you’re trying to reach, you can do it with this social platform.
Instagram is a powerful marketing platform thanks to its sheer size; since Instagram has one billion
monthly users, it’s a pretty safe bet that a big chunk of your customers have an account. You can get
your brand and your message in front of a diverse group of people by using Instagram. And once
more people become familiar with your brand, you can use marketing tactics to convince them to hit
follow and join the fun.
Prior to social media, brands didn’t have as many opportunities to connect with their
customers. But now, you can have in-depth conversations with customers around the
world. What does this look like on Instagram? Conversations via DM’s, comments on a
post, and interactions through polls or quizzes on your Instagram Stories can help you
get to know your customers a little more and help them get to know you.
Connecting with customers like this is important: You need to listen to what your
customers are saying so you can tweak your products and business according to their
wants and needs, making your target audience more likely to buy in. And for your
customers, communicating with a brand on Instagram can help them feel valued and
heard by that brand.
Engaging with users can help you get more organic Instagram followers who will
hopefully convert into customers.
Utilize Hashtags
Hashtags are a great way to help more people find
your account. They’re a powerful tool, but only if
used correctly; select relevant hashtags with a
purpose behind each one instead of simply filling in
anything you can think of. Relevant hashtags will
help categorize your posts and get them in the
hands of your target audience.
Choose a certain tone of voice to use in your captions — playful and sassy if that works
for your brand, or maybe laid-back and mellow. Then pick what type of content you’re
going to post. Videos? Photos? Graphics? A mixture of the above? If you choose graphics,
be consistent with the colors and fonts you use; and if you choose photos, use Instagram
tools for photo editing such as VSCO or Lightroom to edit each photo the same way.
Product Tags
Instagram’s product tags feature offers a great way to showcase your products on
Instagram. When you tag a product, people looking at your post can tap the photo
and see a tag with the name and price of each product. They can tap a specific tag
to see a full description of the product, and from there, choose to view the product
on the website.
Instagram Ads
In addition to posting on your Instagram profile, you can also use Instagram ads to
get your name in front of more people. Instagram ads have several benefits: They
have a high conversion rate, helping you gain more customers. It’s easy to target
your ideal audience. And creating ads on Instagram is not expensive.
You can create Instagram ads from your Facebook Ad Manager. As you design
the ads, don’t make them look like ads; make them look like normal posts so
people won’t be tempted to scroll by. Include a CTA (such as xfinity’s “Shop Now”
button) that asks people to do whatever it is you want them to do.
Besides influencer marketing, try partnering with other brands to do some unique
collaborations. For instance, mattress company Casper partnered with non-competing
furniture company West Elm to show off its mattresses and furniture together, equaling more
visibility for both companies.
The bottom line is to find creative ways to promote yourself and your brand; don’t overwhelm
people by sounding too salesy. Partnerships with influencers and other brands are a great way
to market your business, but to do it more under the radar.
Use Stories
Engage with your audience by using Instagram Stories, utilizing features such as polls,
quizzes, and questions to interact with your followers. This is also a great way to go
behind-the-scenes and humanize your brand. Content such as videos of your employees
goofing off in the office or photos that show how your brand is expanding can go a long way
toward helping you connect with your followers. And since so many people view Instagram
Stories (500 million users every day), Stories are a great place to share this kind of content.
Here, women’s clothing company Inherit Clothing Co. shared some snaps of its employees
wrapping products to ship out.
Kicksta is a tool that works to attract users in your target audience, “liking” posts from those
users so they’ll come check out your account. On average, Kicksta can save you
two-and-a-half hours each day, growing your account while you spend your time doing other
important things. Kicksta increases your brand awareness, provides you with insights on how
things are going, and keeps all of your information safe. Quality growth services like Kicksta
are an excellent way to get more followers on Instagram.
Instagram for business might seem like a mystery, but once you
Get More know what you need to do, it’s not that hard. Optimize your
Instagram Followers Instagram business account, start posting high-quality content, and
then enjoy using Instagram as a way to help your business grow
Back in the days of a chronological feed, users guessed and played around with finding the best time to post on
Instagram. Many attributed increased Instagram engagement to their carefully planned Instagram posting times.
These were the good ole days before everyone’s goal became finding ways to “outsmart” the algorithm.
Today, to gain more Instagram followers you must create and post compelling content that other users will crave.
With Instagram’s ever-changing algorithm, if you don’t post at the right time your followers may never see your
posts. So how do you figure out the best time to post on Instagram?
If you’re unsure of where to start in terms of posting on Instagram, don’t fret. We’re giving you the complete guide
to Instagram posting times, including the best time to post by day of the week and industry. With our tips to
maximizing the use of Instagram tools, you’ll be posting on Instagram like a pro in no time.
While finding the best time to post on Instagram is unique to every account, certain times generally correlate with increased Instagram
engagement. Later, an Instagram scheduler and social media platform, analyzed 12 million posts in different time zones around the
world from accounts with varying Instagram followers to see if they could find the secret to posting on Instagram.
Later conducted the ultimate Instagram engagement test and concluded the following best Instagram posting times:
These Instagram posting times are a great start, but Sprout Social, a social media
management and optimization platform, conducted the research below to find the best time
to post on Instagram based on the following industries: retail, media, tech, non-profit,
education, healthcare, professional services, food & beverage, and travel & tourism.
Retail
Posting on Instagram is incredibly crucial for those in the retail industry. People use
Instagram as a shopping outlet now more than ever. If you’re looking to reach an
audience interested in retail you’ll want to pay attention to the following best and
worst Instagram posting times.
• Best Time: Wednesday midday (roughly 11am) & Friday morning (10-11 am)
• Ultimate Best Day: Wednesday
• Worst Day: Sunday-Makes sense as most people are being present in real life
on the weekends.
• Lowest Engagement: Late night & Early Mornings- Most people sleep during
these hours and are not active on social media
Below are posting strategies for the retail industry from Elise Armitage from What The Fab:
1. What is the best time to post for your industry? – For me, the best times to post are in the morning or
evening, and the best days of the week are Sunday through Thursday. Which makes sense—people are
scrolling their Instagram feeds in the morning in bed, and during their commutes, and then again once
they’re relaxing at home after work. And on Fridays and Saturdays people are pretty checked out,
doing their own thing and enjoying themselves.
3. Do you use any third-party analytics tools or just Instagram analytics? – I use Tailwind’s Instagram scheduling feature,
which also shows you the best times for posting.
4. Do you have any tips for the readers for posting on Instagram for the retail industry? – Think about your target
demographic—based on their behavior, what would be the best way and the most ideal time to engage with them?
Crystal Lee, (www.crystalalee.com), Host and Producer for This is Series TV, gave tips on posting on
Instagram for the media industry:
1. What is the best time to post for your industry? – Mornings (specifically weekends) and mid to late
evenings on weeknights.
2. How did you figure that out? – A/B testing similar content at different times.
3. Do you use any third-party analytics tools or just Instagram analytics? – Instagram analytics
and Hootsuite.
4. Do you have any tips for the readers for posting on Instagram for the media industry? – Know your
audience and serve up content that they’ve followed you for. But don’t get too stale. Try out different
types of content to learn which ones drive up engagement. Don’t be afraid to take risks, you can always
archive or delete a post if you regret it, but you never know – something you didn’t think would work
might end up performing beyond your expectations!
Tech
Posting on Instagram for Tech can be difficult to gauge as global peak times on
Instagram for this industry vary. To ensure Instagram engagement on tech posts
make sure to focus on the below time frames.
Education
Students and faculty are more active later in the day, so the best time to post on
Instagram for education is as follows:
• Best Time/Day to Post: Friday mornings at 10 am
• Most Consistent Engagement: Wednesday through Saturday (10 am- 8pm)
• Highest Engagement: Wednesday & Friday mid morning and Saturday nights
(6 pm- 8 pm)
• Worst Days for Engagement: Sunday due to the lack of inactivity on
Instagram on this day.
*Interview from social media manager from Education
Healthcare
Social Media isn’t a high priority for many healthcare practices. Although this is the
case, due to a large number of users on the platform in general, posting on
Instagram is still important and worth improving on for those in the healthcare
space. Sprout Social’s research concluded the following for the best time to post
on Instagram for healthcare.
Julia from The Nurse Link provided tips on posting on Instagram for the health care industry:
The Nurse Link connects current, future and aspiring nurses for mentorship, networking and
empowerment. @thenurselink
1. What is the best time to post for your industry? – We’ve found that the best time to post for the
nursing industry is in the morning between 7-9 am.
2. How did you figure that out? – We discovered the best post times through trial and error as well as
employing commonly known industry knowledge about nurses and student’s behavior and schedules.
Nurses and healthcare professionals generally work long shifts that begin fairly early. In addition,
nursing students have long days that begin as early as 5am in preparation for clinical and class.
4. Do you have any tips for the readers for posting on Instagram for the healthcare industry? – The more content the
better, so posting multiple times a day can be extremely helpful for inciting growth and helps engage your audience no
matter the time zone. When possible avoid stringent medical jargon as it can be a social media buzz kill. Medical
professional like to laugh and socialize too!
Professional Services
Professional social media services generally post educational content with links to videos, blogs and
other platforms. The initial post spikes Instagram followers’ interest then leads them to other forms of
content. According to howsociable.com the best time to post on Instagram for professional services
is in the early morning because statistics show people prefer consuming this content first thing in the
morning.
Spencer X Smith, Founder of AmpliPhi Social Media Strategies provided us with some great insight on
posting on Instagram for the Professional Service industry:
1. What is the best time to post for your industry? – The industries we serve (banking, legal, financial
services) find much, much more engagement on Instagram during the Monday – Friday work week than
outside of it. It appears people in those industries pay the most attention to work-related posts then, and
aren’t as interested during the weekend.
2. How did you figure that out? – We figured this out by testing our hypothesis and validating the data
based on Instagram business accounts we are running or analyzing for clients.
3. Do you use any third-party analytics tools or just Instagram analytics? – We like Instagram analytics
themselves, and also use SocialInsider to benchmark our clients vs. competitors.
4. Do you have any tips for the readers for posting on Instagram for Professional Service industry? –
Focus on highlighting the people at your organization on Instagram. A great photo (headshot, person
working in their office environment, etc.) along with a brief story about her/him and what she/he does
adds a human-interest element to Instagram posts that your followers will really enjoy. We see much
higher engagement on posts highlighting people that those that don’t.
Here’s what Natalie Migilarini from Beautiful Booze Cocktails had to say about posting times for the Food &
Beverage Industry:
1. What is the best time to post for your industry? – Following analytics and copious amounts of research, our team
has found that posting around 12 pm in whatever city we are targeting has been ideal. If your target audience is
New York City then we have found that 12 pm EST is the best, though if you’re targeting Los Angeles, 12 pm PST is
the best time. As a global company we still primarily target New York as our primary audience no matter where we
are, so while currently in Portugal, we are posting at 5 pm here.
2. How did you figure that out? – Oops, I think I answered this in the previous question, however, I started by using
the analytics on the Instagram platform. Once I had an idea of what time my audience was mostly online I did some
more research to see the best times for different cities and noticed it was different. In the beginning, my audience
was primarily in Seattle, though as I wanted to grow I saw that I needed to target the New York audience, which
meant altering my posting time accordingly.
3. Do you use any third-party analytics tools or just Instagram analytics? – We only use Instagram Analytics to
measure response and check on alterations in our audience at the moment, however we are always looking for
new tools to work with and see if there are additional advantages they may offer.
4. Do you have any tips for the readers for posting on Instagram for the food & beverage industry?
– We have built our business on a method of quality over quantity. Sometimes we will be creating content for days
at a time, and in the end usually use around 75% of the content we actually created, as the other 25% isn’t up the
standard we have set for ourselves. If you don’t have something great to share, it’s better for your brand image to
not post that day. If you are a business we believe in the 80-20 method; this follows an old marketing technique,
whereas 20% of the content you share can be pushy ad placement and business forward, and the other 80% of the
time your content should be more engaging and fun. This keeps your clientele involved, makes them want to keep
following you and putting up with the ads, in order to see the fun stuff.
Not everyone has the means or desire to travel, but that doesn’t mean they won’t
interact with the content you’re posting on Instagram about the subject. According
to studies, the most engagement with this niche occurs between 11am and 1pm
closer to the weekend. Travel & Tourism agencies found the following for the best
time to post on Instagram:
• Best Days: Fridays, Tuesdays, and Wednesdays
• Most Engaging: Between 11am & 1pm, and between 9am and 10am.
1. What is the best time to post for your industry? – There are no golden rules, with all the changes with
Instagram it’s hard to say when it’s the best time to post. It all depends on your Instagram audience,
which countries your followers are from and working out the time difference. You don’t want to be
posting content if the majority of your followers are sleeping.
However, I believe evenings work always best as everyone finishes work and sits on Instagram and the
European markets are waking up to go to work or getting their coffee breaks for a quick Insta stroll.
2. How did you figure that out? – Trial and error. Posting at different times of the day and looking at the stats.
3. Do you use any third-party analytics tools or just Instagram analytics? – No. Ive only relied on my
own personal Instagram analytics, as I said before there’s no actual rule and it’s all dependent on your
followers and working out what they interact best with.
4. Do you have any tips for the readers for posting on Instagram for the travel industry? – Tips I
believe help out with Instagram for any post and especially travel industry posts, would be hashtags.
Hashtags relating to the image or place you are staying at, so other followers can view your posts
according to the hashtags.
Not down to experiment with Instagram posting times for yourself? Don’t have the time to carefully monitor
your Instagram engagement, check insights and figure out the best time to post on Instagram? We get it. That’s
why popular scheduling tools like Later and Sprout take the guesswork out of it and show you the best time to
post on Instagram specific to your account.
Later offers a feature called “Best Time to Post” which, as the name
alludes, highlights the best time to post on Instagram for your account
specifically. Later automatically calculates the top times that your
Instagram followers are active, and when you should schedule for
maximum engagement. To use Later to find the best time to post on
Instagram, you’ll have to upgrade to one of Later’s business plans
which also includes unlimited posts and more starting at $16/month.
Sprout Sprout has their own data science team that constantly gathers
information from customers. They collected the information above
about the best time to post on Instagram and like Later, Sprout Social,
shows you the optimal time for your posts.
Sprout Social is unique in its ability to not only show you the best times
for posting on Instagram for your account but also can schedule and
auto-post your content too. Joel Booth, a Senior Data Scientist at
Sprout explained, “The algorithm can look at more messages, more
engagements and more factors over a far wider range of time than a
person to pinpoint those ideal times to send a message and how
those times change week to week.”
Sprout’s offerings give your account the best opportunity to shine and
engage with your Instagram followers.
Algorithm
01 The Instagram algorithm dictates the order in which users see posts on their feed.
Bio 02
An Instagram bio is the section of text under a username where you can list
information about your brand.
Your Instagram bio is a great place to explain a little bit about your company
and what it does. Often, this little blurb is the first thing people see when
they come to your profile, so it’s important.
03 Handle
An Instagram handle or IG handle is another term for username — the name
used on Instagram to define a specific profile.
On your profile, your Instagram handle can be found at the very top in black
lettering. When you sign up for Instagram, choosing a username is one of the
very first things you’ll do. Sometimes Instagram usernames are an actual name
or business, such as @shawnmendes, while other times a username does not
relate to someone’s actual name.
Instagram captions might include a call to action, a funny quote, or explain the
story behind the picture. Captions are the place for hashtags, too; they’re almost
2,000 characters long, so you can fit a lot in there if you choose.
User-Generated Content 05
Content (photos or videos) created by fans of a certain brand or celebrity.
Gallery
06 A method of sharing up to 10 photos in a post.
When you post an Instagram “gallery,” you create a post with multiple photos
and/or videos. Your followers will be able to swipe through the images.
By “archiving” a post, you can take an old post of yours off of your profile without
deleting it. You’ll be able to see the archived post by tapping “Archive” (found
under the three horizontal lines at the top right-hand corner of your profile), but
no one else will be able to see it.
Saved Posts 08
A way of keeping posts you want to look at again.
You can save a post by tapping the banner icon at the bottom right, just above
the caption. This will save the post to your library, accessible on your profile. As
you scroll through your Instagram feed, you may want to save posts that you can
draw inspiration from later.
Engagement
Engagement
09 Interacting with users on social networks.
Finding your Instagram engagement rate takes a little math, but it’s really not that
hard. Let’s take this recent post from Hot Pockets as an example. The post
received 3,693 likes and 203 comments; adding those together equals 3,896. To
get the final engagement rate, you would divide 3,896 by 30,000. On average,
this account has a very high engagement rate of about 6.07 percent.
Organic Reach 11
The number of unique users who find and view your content without following a
paid promotion.
Your organic reach consists of people who find your page by themselves, from a
webpage, or through friends. For small businesses who don’t have the budget to
create a promotion, focusing on organic reach can be a great strategy.
Double Tap
12 Liking a post.
The term double tap or double tapping is simply another way to refer to “liking” a
post, since double tapping an image on Instagram is a method of liking it. Inviting
people to double tap a photo you posted is a method of increasing engagement.
Instagram DM’s are private messages between invited users. DM’s don’t apply to
your engagement rate, but they are a great method of building engagement and
trust with your followers; conversations over DM can make users more likely to
come see your other posts. Responses to your Instagram stories also come to
you via direct messaging.
Insights 14
A section of statistics that helps you learn about your audience, your content,
and how it’s performing..
Instagram Insights help you see where your posts are going, how people are
discovering them, and even little details such as the time of the day when the
most people interact with your content. These insights can help your content
strategy become more focused.
Tag
15 To attach someone’s username to a post.
When you create an Instagram profile, people can follow you; you can see your
number of followers at the top of your Instagram profile. Your followers will see
your posts in their newsfeed.
Notifications
18 Alerts that announce new social media activity.
Notifications keep you updated on how many likes and comments your posts
have received, plus anywhere someone has mentioned your handle. It’s
important to respond to messages and comments quickly when you get a
notification — that increases engagement.
If you go to your settings and click ‘notifications’, you can turn notifications on and
off for your profile.
Impressions 19
The total number of times your post has been viewed.
Hashtags
20 A word or phrase with the # symbol placed in front, making it
searchable.
When you type the pound symbol (#) and then add a word or
phrase immediately after, that’s a hashtag. Hashtags are searchable
tags and a way to categorize posts, so it’s important to use relevant
keywords that will help more people find you.
Branded hashtags 21
Hashtags that are unique to a brand, often using the company name.
Popular hashtags
22 Commonly used hashtags that may reach a wider audience.
Influencer Marketing
Influencer
24 Someone who produces content for a large audience, often in a
specific niche.
Influencer Marketing
A form of social media marketing where influencers promote
25
products or services.
Influencer CPM
26 The cost and value of an influencer.
CPM stands for cost per mille, or cost per thousand. So influencer
CPM is a way to measure the cost of an influencer plus how much
value they bring. If someone has 200,000 followers and a CPM of
$20, it would cost $4,000 to create a sponsored post.
Sponsored Ads
27 A paid promotion that shows up in users’ newsfeeds.
Instagram ads might look like a typical post at first glance, but if you
look more closely, you’ll see the “Sponsored” mark. Sponsored ads
show up in users’ news feeds just like any other post, except these
types of posts are actually a paid promotion instead of being an
organic post.
Paid Reach 28
The size of the audience reached by a sponsored post on Instagram.
Paid reach is the opposite of organic reach; your paid reach is made
up of the user views you received through a sponsored or paid post.
With paid reach, you can target a certain demographic.
Brand Representatives
29 People who represent a brand on social media.
Small companies often put out a call for brand reps — regular people
(not big influencers) who get a discount or free merch in exchange
for posting about the brand. This can help expand a company’s
reach and is also a good source of user-generated content.
Stories
30 Twenty-four-hour posts found at the top of the Instagram
news feed.
Highlights
Instagram Stories saved to your profile.
31
On your Instagram profile, there’s a section for highlights in between
your feed and the “Follow” button. You can save photos and videos
that you’ve posted to your Stories to these highlights.
Boomerang
32 A short video that loops back and forth.
Instagram Live
A live video for your followers to watch.
33
With Instagram Live, you can livestream a video and then download it
and save for later. Live videos are a good way to further connect with
your followers and keep them updated.
Exits 35
The number of people who left your Story.
Exits refers to the number of people who left your Instagram Story
without watching it to the end, either by skipping to the next person’s
story, going back to their main feed, or closing Instagram altogether.
Superzoom
36 An Instagram Stories feature that zooms in and creates
sound effects.
Shoppable Posts
Product Tags
An image tag that lets users view a product.
38
You can create a shoppable posts on Instagram by selecting a
product tag when you upload the photo — the process works just like
tagging a person. Then post viewers can tap the product tags to see
more details about the product and purchase it from your online store.
(Note that, in many cases, products need to be available in your
Shopify store and your Facebook catalogue.)
General Strategy
Scheduling
39 Planning your Instagram content in advance so it will automatically
publish at a set time.
You probably already know what a meme is, but did you know memes can be
hugely helpful for engagement on Instagram? Meme Monday posts (or memes
any day of the week) can add some flavor and personality to your feed and often
get more engagement than typical posts.
Explore Page
A section of Instagram that recommends posts for you.
41
The Explore page can be found under the search tab and offers up a curated
collection of fresh posts for each user based on the type of posts you
typically interact with. From a business standpoint, the Explore page can be
very helpful — if your posts have geotags and get a lot of engagement, they
might appear on that page for some users, giving you more exposure.
Filter
42 An editing feature that enhances the colors of an image.
Filters are used to add a certain “vibe” to an image, and Instagram has several
built-in filters that you can choose from when you go to post a photo on the app.
Example filters include Clarendon, Gingham, X-Pro II, and others.
A latergram occurs when you post a photo of something at a later time than
when it actually happened; these posts are commonly hashtagged #latergram.
Like
Tapping the heart button to acknowledge a post.
44
Liking a post is the same thing as double-tapping it. You acknowledge that you
see and appreciate the post, and whoever posted it gets a notification that you
liked it.
IG
45 An abbreviation for Instagram.
Regram 46
Reposting someone else’s post.
When you regram somebody’s post, you can either screenshot it and post it
again, or use an app to repost it. Don’t forget to ask permission, and then include
the hashtag #regram and give the original user credit.
Website Traffic
48 A metric that tracks website visitors who come from your Instagram.
Nametag
A way for people to immediately follow your account.
49
You can find your Instagram nametag by tapping the three horizontal lines in the
upper right-hand corner of your profile and then clicking “Nametag.” This
nametag is scannable, so people can find your profile by simply scanning the tag
instead of typing in your username and searching.
By tapping on the house icon on the bottom left corner of the app, you’ll reach
your newsfeed, where new posts from the people you’re following will collect.
This is the page that automatically opens each time you open the app.
Make it a priority to continually educate yourself about Instagram and its features.
Learning how to speak the lingo and understand Instagram best practices can set you up
for success as you work toward your social media marketing goals.