DOCUMENT TITLE: EXTERNAL ISSUES

PURPOSE: This document can be used for determining external issues for any
organization on a regular basis
EXTERNAL ISSUES
CATEGORY: TECHNOLOGY CATEGORY: CATEGORY: CATEGORY: CATEGORY: CATEGORY:
ISSUES (POTENTIAL ISSUES OR CURRENT ISSUES) POTENTIAL/CURRENT POTENTIAL/CURRENT POTENTIAL/CURRENT POTENTIAL/CURRENT POTENTIAL/CURRENT POTENTIAL/CURRENT
IMPACT
ACTION
RESPONSIBLE PARTY
METHOD FOR EVALUATION OF EFFECTIVENESS OF
ACTION TAKEN
WHEN TO DO THE EVALUATION
RESULTS OF THE EVALUATION
ACTION TAKEN ON THE RESULTS

INSTRUCTIONS FOR USE:

Category simply means the source of issues as specified clause 4.1 note 3 of ISO 9001 for example: issues can arise from technological,
legal, competition etc

These issues may be current or potential as such you use the blue box to select which it is.

Also, you can define actions to be taken and who is responsible for these actions.

It also provides the space for defining how to evaluate the effectiveness of these actions and when to do so

© Adeoye Soluade 30/07/2020