PRESS RELEASE

CLOSURE OF AIRTEL NETWORKS ZAMBIA Plc HEAD OFFICE

Lusaka – July 15th, 2020

Airtel Networks Zambia Plc wishes to advise its customers and the general public that its’ Head
Office situated on Stand 2375, Corner of Addis Ababa drive and Great East Road, Lusaka has
had to be closed due to one member of staff having tested positive for COVID 19.

In line with the Ministry of Health Public Health guidelines and in order to curb the spread of the
disease, our Head Office will remain closed both to the public and members of staff until further
notice.

Our staff will continue to be available electronically and customers are urged to visit our other
service centres for any urgent assistance and encouraged to use self-help portals as well as do
any monetary transactions using the Airtel Money service.

#Be Smart #Be Safe

Issued by: The Head of Corporate Communications – Mrs. Yuyo Nachali-Kambikambi

For details contact: pr.ccgc@zm.airtel.com

About Airtel Africa

Airtel Africa (LSE: AAF; NSE: AIRTELAFRI) is a leading provider of telecommunications and mobile money services, with a presence in 14 countries in Africa,
primarily in East , Central and West Africa. Airtel Africa offers an integrated suite of telecommunications solutions to its subscribers, including mobile voice and
data services as well as mobile money services both nationally and internationally. The Group aims to continue providing a simple and intuitive customer
experience through streamlined customer journeys.