Job Description

Job Title Housekeeper Department

Line Manager Accommodation Manager Location

Introduction

Fresh is a successful and growing business, currently managing in excess of 15,000 beds across
55 buildings spread throughout the UK and Republic of Ireland.

Fresh is a service provider. We provide a service to the Clients, whose properties we manage,
and a service to the tenants who live in those properties.

What makes Fresh stand out is the level and quality of our service – from the transparency of
our financial management and self-auditing for property owners, to the reassurances of the
support services our onsite staff give to tenants.

We never over promise and under deliver. We believe, however, that we consistently offer
excellent services, and are proud of our service levels and our staff who deliver those
services.

We want people to join our team who have the necessary expertise in their specialised area,
and who share our commitment and passion for delivering consistently good quality services.

Overview

As a housekeeper you will work under the direction of the Management Team, to provide
proactive and responsive cleaning service.

Key Accountabilities
• Responsible for cleaning all internal communal areas of the buildings including all
hallways, stairwells, common room, laundrette and management suite.

• To clean designated student flats on a weekly basis including bedrooms, kitchens and
internal hallways.

• To clean flats as and when required. This will include a deep clean of bedroom and
kitchens.

• To ensure the security of the properties at all times. Reporting any security or
maintenance issues immediately including any repairs.

• To dispose of all rubbish immediately upon collection disposing in the correct

allocated bins provided.

• To regularly inspect and check all cupboards on site. To make sure they are clean,
 organised and well stocked. Making sure all cleaning materials are stored correctly
and that all COSHH products are locked away in the suitable cupboard.

• To be responsible for clear and safe pedestrian access at all times including the
immediate removal of rubbish and spillages upon notification.

• To carry out regular external cleaning including the removal of graffiti immediately
upon discovery.

• To carry out any window cleaning as directed by the Management Team.

• To be fully knowledgeable on fire evacuation procedure and to assist where required

to evacuate the building where appropriate.

• To adhere to Health and Safety Procedures at all times.

• To attend such training as required by the Management Team.

• To carry out any other duties associated with the post as required by the Management
Team.

Skills
• A highly motivated individual who pays attention to detail.

• Thorough understanding of Health & Safety legislation.

• Results orientated, takes ownership of responsibilities and displays pride in work

carried out.

• Able to work to instruction and also to use own initiative to solve problems.

• Previous experience of cleaning in a hospitality environment