Incident Report Form

To be filled at the earliest

Brief incident details:
Date: 14th November Property Name & Location: KOL1216
AGM Sourav Mondal & FOE Snehasish Dey were manhandled by owner and
group of locals. They were held captive in a room and mobile phones were
snatched.

Reported by: Sourav Mondal & Snehasish Dey Phone: 8910923199 ; 6297427290
Role in the event: Complainant Email: sourav.mondal@oyorooms.com
The injured /affected person:
Name:Sourav Mondal & Snehasish Dey Address: Arjunpur, Kolkata
Age: 28 & 22 Phone:8910923199 ; 6297427290
rrespectively
Describe the incident:
Sequence of events
Time What happened When Who was informed

       

       

       

       
MEDIA
IMPORTANT INFORMATION
In case local team / hotel staff receive media inbounds - please DO NOT engage with
media, direct media to press@oyorooms.com

Draft Holding statement:

Action by Legal & Compliance:

Analysis: What do you think caused or contributed to the incident?

Dos:
a) Kindly ensure you keep the ERM Core Team informed
b) Ensure you CCTV is always working as it’s a crucial evidence
c) A& D register must be updated at all given time
d) Team-Stick to the facts
e) Be empathetic
f) Provide full cooperation to law and enforcement
g) Direct All media queries to press@oyorooms.com

Don’ts
A) Do not speak to the media.
B) Do not touch any item in the room

Safety and Security of our guests & employees and assets is our top priority.

Leadership comments:

Have all preventative actions been reviewed by the Committee, and implemented?
Yes No

ERM Team Date completed: