SOUTH AFRICA REGION REFERENCE REVISION PAGE

SERVICES H&S 027 5 1 OF 13

HEALTH & SAFETY SYSTEM OPERATIONAL ORIGINATOR H&S MANAGER
PROCEDURE
COMPETENCE, TRAINING AND AWARENESS
DESIGNATION PRINT NAME SIGNATURE DATE

COMPILED BY H&S OFFICER S THERON Original Signed 10/03/2011

REVIEWED BY H&S OFFICER JSD CRONJE Original Signed 10/03/2011

AUTHORISED BY H&S MANAGER J SODEN Original Signed 10/03/2011

TABLE OF CONTENTS PAGE ADDENDA PAGE

1. PURPOSE 2 ANNEXURE “X” – DEFINITIONS AND ABBREVIATIONS 7 - 11
2. SCOPE 2 ANNEXURE “XX” - REFERENCES 12
3. DEFINITIONS AND
2 RECORD OF AMENDMENTS 13
ABBREVIATIONS
4. REFERENCES 2
5. RESPONSIBILITY /
2
ACCOUNTABILITIES
6. REQUIREMENTS 3
7. FORMAL TRAINING 3
8. REVIEW TRAINING 4
9. COMPETENCY TRAINING 4
10. H&S MANAGEMENT SYSTEM
5
TRAINING
11. EDUCATION 5
12. H&S MANAGEMENT SYSTEM
6
NEEDS ANALYSIS

REVISION DESCRIPTION OF REVISION DATE

5 REVISION DUE TO NAME CHANGES 10 MARCH 2011

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1. PURPOSE

The purpose and objective of this document is to provide guidance to South Africa Region Services for
harmonisation and common understanding in terms of the competence, training and awareness
process.

The management of South Africa Region Services is devoted in creating an enabling environment for
the employees to work in and that starts with planning. The next step is now to implement this plan
and have employees competent and trained to perform their work safely.

2. SCOPE

The scope of this procedure is to train all employees and contractors at South Africa Region Services
whose work directly or indirectly impacts on the safety health and environment so as to enable them to
conduct their work and manage the activities in a responsible manner by demonstrating that they have
the requisite competence and/or appropriate training as depicted in the training needs analysis matrix.

Management determine the level of experience, competence and training necessary to ensure the
capability of personnel and contractors which includes specialized OHS activities.

3. DEFINITIONS AND ABBREVIATIONS

Refer to Annexure “X”

4. REFERENCES

Refer to Annexure “XX”

5. RESPONSIBILITY / ACCOUNTABILITIES

Designation Responsibilities and accountabilities

HOD ATDS • Ensure availability of resources for training and competency assessments
as identified in the training needs analysis matrix.
HOD’s • Ensure that roles and responsibilities are set.
• Ensure that only trained and competent employees are selected to
perform work.
H&S Manager • Ensure that the competency of workers is monitored.
• Ensure changes as determined in the risk assessment process is fed
back to the training dept.
Supervisor / Foreman • Ensure that all employees in your area of responsibility are trained and
competent.
Snr Training & • Manage the training system and ensure that all employees are trained
Development Officer and competent as per the training needs analysis matrix.
• Ensure that lesson plans stay relevant / up to standard.
Moderator • Moderate assessment of learners found competent by a registered
assessor.
Training Officer • Manage the competency assessment system.
• Give update info to line to ensure the people are trained, refreshed and
found competent.
Assistant Training • Report to Training Officers.
Officer • Identify training needs with follow up visits.
• Refresher training.

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Line supervisors /
workplace assessors
Management
Representative
• Ensure that employees that have received training are found competent
on the job.
• Ensure availability of resources to implement the OH&S programme
• Ensure that analysis is made of information pertinent to OH&S
• Compare information with objectives, evaluate effectiveness of controls
and where targets are not met change controls to achieve desired results
• Ensure information is distributed and communicated to employees
relevant to the work they perform
• Ensure that personnel are aware of applicable legal and other
requirements
• Ensure H&S Officer (Systems) keep and maintain records

6. LEGAL AND OTHER REQUIREMENTS

• South Africa Region Services shall ensure that any person(s) under it’s control performing tasks
that can impact on OH&S is (are) competent on the basis of appropriate education, training or
experience. Associated records shall be retained.
• South Africa Region Services shall identify training needs associated with it’s OH&S risks and
OH&S management system. It shall provide training to meet these needs, evaluate the
effectiveness of the training and retain associated records.
• Awareness programmes / procedures must take account of OH&S risks and individual capabilities,
e.g. literacy and language skills.
• Awareness programmes must be provided for contractors / temporary workers / visitors according
to the level of risk to which they are exposed.

7. FORMAL TRAINING

This consists of compulsory initial training for all new individuals into South Africa Region Services, but
can also include existing employees that are scheduled for refresher training i.e. ex leave employees.

All training will ensure sufficient knowledge of the:

• consequences of their actions and behaviour in relation to OH&S risks

• benefits of improved OH&S performance
• need to conform to OH&S policies and procedures
• other aspects that might impact on OH&S.

What Training or Assessment is given By whom

First Aid Certificate St. John’s
Certificate of Fitness Occupational Health Centre
Human Resources Orientation Human Resources Department
Hazard Identification and Risk Assessment VR Gateway Training Centre / WW Learning
Centre (ATDS)
H&S Management System H&S Department
AngloGold Ashanti Overview / South Africa Training Department / VR Gateway / South Africa
Region Services Induction (HR Training) Region Services HR Department
South Africa Region Services Overview Training Department / VR Gateway / South Africa
Region Services HR Training Department
Technical Screening Engineering Training Department
Assessment Training Department and/or Accredited Assessor
Job Induction – (Site Specific) Line Managers
Specialised Training i.e. Weapons handling, Accredited Training Provider / Accepted Training
Driving of company vehicles Provider

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On the Job Induction – Site Specific (Refer to H&S 066 – Annexure 1)

No employee is to receive any instruction to perform work without having gone through the specific site
induction. The following employees require induction:

• All new employees

• Employees transferred from other Business Units i.e. an Underground Fitter transferred to the
Surface workshop
• Internal transfers from one Geographical area to another i.e. an employee transferred from Vaal
River Kopanang Residence to West Wits Numbawani Residence
• All Contactors / temporary workers / visitors

The purpose of site inductions is to properly acquaint the employee with his area of work, the nature of
his tasks and his responsibility towards health and safety. The following issues must be broadly
discussed during a site induction process:

• Critical hazards and risks and how it relates to the work environment
• Control measures in places to deal with these hazards and risks.
• Work standards
• Employee responsibilities
• Emergency procedures
• Managerial Instructions and other Safety Rules
• Incident and Injury reporting requirements

8. REVIEW TRAINING

This is refresher training provided to all employees on an annual basis (birth month) as the need
arises. The training is provided by the HR training section and consists of the following:

• Training on legal requirements

• H&S Induction
• Work site specific induction

9. COMPETENCY TRAINING

Competence shall be defined in terms of appropriate education, training and experience. This training
is therefore focussed on equipping the employee with the knowledge and skill base to perform work in
a proper and safe manner.

How do we ensure competency?

Prior to commencing any work all South Africa Region Services employees are formally trained and
equipped with the required technical skills and knowledge, to perform the activities and related tasks
as required for a specific job. An employee is then found capable on the job by a registered internal or
external Training provider. The employee then returns to his/her area of work and performs the tasks
that he/she has been trained for. Although the employee has been trained and found capable of
performing specified tasks, he/she does so under constant or at least close supervision. Within in
a period of 60 days the employee must be found competent by a qualified assessor.

A process of continuous follow-ups by Line Supervisors to ensure that the employee adheres to
trained standards and continually improves on his/her skills to perform work properly. This is done
through scheduled planned personal contacts, planned inspections, planned task observations and
performance ratings. Any deviations identified during a PTO for example from the objectives of a
specific task, must be addressed by the Line Supervisor through on the job coaching. An agreement

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 must be reached between the parties concerned that a deviation or problem area has been identified
and a commitment must be made to remedy the situation.

If the on the job coaching sessions remain unsuccessful, the employee(s) is scheduled for re-training
through ATDS.

Further to this certain competencies i.e. Drivers, Weapon handlers, Overhead crane operators, will be
required to undergo regular screening by an accredited outside authority. The Materials Handling Act
for example stipulates that all employees working with Lifting equipment i.e. Forklift, Overhead crane,
Truck mounted crane, will undergo formal review training every 18 months and be re-assessed.
Specific competency requirements for the following employees:
• top management appointee, employees performing risk assessments, performing audits and
conducting incident investigations

10. SARSSS TRAINING

This training addresses Health & Safety principles and techniques.

Purpose of this training

• To provide knowledge and skill for preventing and controlling accidental loss.
• To enable employees to manage the H&S system within their work areas.

Content

• Hazard Identification and Risk Assessment

• Stop, Think and Go
• OHSAS 18OO1:2007
• Conduction and analysis of PTO’s, Planned Inspection, Green Area Meetings and Pre Use
Inspections, CRA System.
• Occupational Health and Hygiene issues
• Environment – General
• It’s OK Principles

This type of training is conducted on a formal and informal level. It is formally conducted during the
SDP course for all supervisors between Paterson grading B Lower to C Upper.

The other form of training is informally conducted through continuous coaching by H&S Officials during
work site inspections. Attendance registers will be kept of this kind of training as well.

11. EDUCATION

This is training in addition to formal training, to further develop and improve an employee’s
performance.

• ABET Training
• College /Technicon / University and other educational institutions
• E – Learning

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 12. SARSSS NEEDS ANALYSIS

The Senior Training and Development Officer will compare the existing Health and Safety Training
available, with the Performance Standard requirements by means of a systematic team approach, to
establish and review the SARSSS Training needs for all levels of employees by considering the
following: (Annexure 2 - Example)

a) Risk Assessment Training

b) Inspections
c) Observations
d) Task Analysis and Procedures
e) Investigations
f) Emergency Preparedness
g) Signs and Colour Coding
h) First Aid
i) Communications
⇒ Proper job instructions
⇒ Coaching and Counselling
⇒ Group Meetings
⇒ Visibility Tours
j) Induction
k) Health and Hygiene
l) P.P.E
⇒ Fitting
⇒ Limitations
⇒ Maintenance
⇒ Storage
m) Critical Rules and Regulations
n) Permit and Licenses
o) Audits

The Health and Safety Committee must be consulted on the final document. The needs analysis will
be revised on inclusion of new occupations, when significant changes in the SARSSS occurs, or at
least annually.

Effectiveness of training will be evaluated to identify whether the training given is effective and
addresses hazards and reduce consequence.

Contractors will be dealt with the same as all other employees at all levels of competency.

ure 2

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 Annexure X

DEFINITIONS AND ABBREVIATIONS

DEFINITIONS:

DOCUMENT
Information and its supporting medium (The medium can be paper, magnetic, electronic or optical computer
disc, photograph or master sample, or a combination thereof.)

RECORD
Document stating results achieved or providing evidence of activities performed

CONTROLLED DOCUMENT
Any document that needs to be controlled in terms of its distribution and use, such as the Policy and
documented procedures. These documents are either signed in original ink and/or signed for on a
distribution list. These documents will be signed off after evaluation has been done to determine that they
are adequate for purpose. The document will be signed off by the relevant members as depicted on the
distribution list.
Once copies are printed of the database, they are considered to be “uncontrolled”.

OBSOLETE DOCUMENTS
Documents that have been replaced by later revisions or those that is no longer relevant or valid, and has
been cancelled from the system. These documents will be identified either by crossing them out and writing
obsolete or rubber stamp obsolete document.

UNCONTROLLED DOCUMENTS
Any documents that have not been issued under the circumstances under “controlled documents” are
categorised as uncontrolled. This includes, but may not be limited to:
Documents that do not need to be controlled such as the monthly safety topic.
Documents not distributed by the authorised person as per the procedures “authority and
responsibility” table and signed for by the recipient.
Documents printed from the electronic database. (Watermarked “uncontrolled document”)
Documents duplicated or photocopied from controlled documents.
Photocopies of the Occupational Health and Safety policy as issued to the public or other
Interested and Affected Parties

It is not possible to judge from an uncontrolled copy whether it is the latest version. It is the responsibility of
the person holding the documentation to ensure that (s) he has the latest version.

INJURY
Physical harm or damage

OCCUPATIONAL HEALTH AND SAFETY

Conditions and factors that affect, or could affect the health and safety of employees or other workers
(including temporary workers and contractor personnel), visitors, or any other person in the workplace

OH&S MANAGEMENT SYSTEM

Part of an organization’s management system used to develop and implement its OH&S policy and manage
its OH&S risks

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SEVERITY / CONSEQUENCE
Outcome of an event. There may be one or more consequences from an event. May be expressed
qualitatively or quantitatively may range from positive to negative (Speculative).

FREQUENCY
Occurrence per unit time, (May be expressed qualitatively or quantitatively).

EXPOSURE
How often and for how long employees are exposed to a hazard/s.

LIKELIHOOD
Means the chance of an event occurring.

DUE DILIGENCE
Taking reasonable care to protect the health and safety of all employees. Provide equipment, maintain the
equipment, use equipment as prescribed, provide information relating to the equipment, and provide
competent supervision.

INCIDENT
An undesired event which under slightly different circumstances could result in harm to people. Damage to
property or loss to process or an undesired event that could or does result in a loss.

RISK MATRIX
A Risk index can be determined by plotting likelihood and severity indices on the y and x-axis respectively
and then using them to obtain a risk ranking.

HIRA
Process of recognizing that a hazard exists and defining its characteristics
• H = HAZARD
Anything around us that we can see as well as those energy sources we cannot see e.g. Gas and
radiation that can cause harm
• I = IDENTIFICATION
Identify the significant hazards (Process and recognition)
• R = RISK
Risk imagining (Likelihood and consequence if risk materializes)
• A = ASSESSMENT
Determine the magnitude of the risk if materialized

ROUTINE ACTIVITY
An activity which is performed on a regular basis (day to day)

NON ROUTINE
An activity performed on an adhoc basis

ACCOUNTABILITY
Principle that, individuals, organizations, and the community are responsible for their actions and may be
required to explain them to others.

RESPONSIBLE
Liable to be called to respond to a person for issues to be done.

ILL HEALTH

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Identifiable adverse physical or mental condition arising from and/or made worse by a work activity and/or
work-related situation.

INTERESTED PARTIES
Person or group, inside or outside the workplace, concerned with or affected by the SARSSS performance.

NONCONFORMITY
Non-fulfilment of a requirement – can be any deviation from:
Relevant work standards, practices, procedures, legal requirements.

SARSSS OBJECTIVES
SARSSS goals, in terms of OHS performance, that SA Region Services sets itself to achieve. Objectives are
quantified wherever practical.

SARSSS PERFORMANCE
Measurable results of SA Region Services management of its risks.
Note: Performance measurement includes measurement the effectiveness of controls.

OHS POLICY
Overall intention and direction which will be followed for the management of health and safety.

RECORD
Document stating results achieved or providing evidence of activities performed

HAZARD
A condition or practice with the potential to cause harm, or exposure to danger. (Immediate Causes,
Substandard Act or Substandard Condition)

RISK ASSESSMENT
Process of evaluating the risk(s) arising from a hazard(s), taking into account the adequacy of any existing
controls, and deciding whether or not the risk(s) is acceptable

PREVENTATIVE ACTION
Action to eliminate the cause of a potential nonconformity or other undesirable potential situation.

CORRECTIVE ACTION
Action taken to rectify a non-conformance or deviation

CONTINUAL IMPROVEMENT
To constantly improve on current Health and Safety standards

PROCEDURE
Specified way to carry out an activity or a process.

RISK ASSESSMENT
Process of evaluating the risk arising from a hazard, taking into account the adequacy of any existing
controls, and deciding whether or not the risk is acceptable.

WORKPLACE
Any physical location in which work related activities are performed under the control of SA Region
Services.

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AUDIT
Independent and documented process for obtaining “audit evidence” and evaluating it objectively to
determine the extent to which “audit criteria” are fulfilled.

SAFETY MONTH
Period from the 20th of a particular month up to the 19th of the following month.

EFFORT BASED OBJECTIVES

Objectives set to improve program related issues

EFFECT BASED OBJECTIVES

Objectives set to improve severity or injury rates

MANCOM
Management Committee

EXCO
Executive Committee

SUPERVISOR
Within SA Region Services – One who supervise or has charge and direction of i.e. Foreman, Clerk of
works, Training Officer, Residence Manager, Security Officer etc.

EMPLOYEE
Person working under the control of the organisation and includes contractors.

MANAGEMENT REPRESENTATIVE
A Person appointed in writing ensuring that the OH&S management system is established, implemented
and maintained in accordance with this OHSAS Standard;
and ensuring that reports on the performance of the OH&S management system are presented to top
management for review and used as a basis for improvement of the OH&S management system.

VISITOR
Any person who enters the premises of the mine who is not a full time employee or Contractor paid by the
mine

CONTRACTOR
Any person who perform work for the mine and is paid for his/her service.

ACCEPTABLE RISK
Risk that has been reduced to a level that can be tolerated by the organization having regard to its legal
obligations and its own

HEALTH AND SAFETY COMMITTEE

A committee as required by law M H & S Act Section 25(2)

VERIFICATION
Verification is the act of reviewing, inspecting, testing, etc. to establish and document that a product, service,
or system meets the regulatory, standard, or specification requirements.

VALIDATION
Validation refers to meeting the needs of the intended end-user or customer to
prove the truth or to determine or test the accuracy. Also, validation is the process of checking if something
satisfies a certain criterion.

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ABBREVIATIONS:

M H & S Act - Mine Health & Safety Act

MA&R - Mineral Act & Regulations
OHASA - Occupational Health and Safety Act
DMR - Department of Mineral Resources
DOL - Department of Labour
SARS - South Africa Region Services
ESW - Engineering Services Workshops
WITW - Wellness in the Workplace
H&S - Health and Safety
LTIFPD - Loss Time Injury Free Production Days
IFPD - Injury Free Production Days
AGAH - AngloGold Ashanti Health
TMM - Trackless Mobile Machinery
COP - Code of Practice
ATDS - AngloGold Ashanti Training and Development Services
CRA - Continuous Risk Assessment
SARSSS - South Africa Region Services Safety System

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 Annexure XX

REFERENCES

• Roles and responsibilities are depicted in each system procedure and updated as and when
required in table format
• OHSAS 18001:2007 (Occupational Health and Assessment Series)
• The Mine Health and Safety Act 29 of 1996
• The Minerals Act 50 of 1991
• Occupational Health and Safety Act (Act 86 of 1993)
• COIDA
• AGA Strategic Objectives
• Implex Legal Register
• ATDS Training Matrix
• AGA RCAT
• Corporate Procedure Directive
• Health and Safety Agreement
• SAR/OESH/P/A/001.01 – AGA Incident reporting
• H&S 004 – Incident investigation
• H&S 006 – Emergency preparedness and response
• H&S 014 – Issue based risk assessment
• H&S 018 – Baseline risk assessment H&S 019 – Control of records
• H&S 023 – Control of documents
• H&S 027 – Competence, training and awareness
• H&S 028 – Continuous risk assessment
• H&S 029 – Communication, participation and consultation
• H&S 030 – Management review
• H&S 031 – Internal audit
• H&S 037 – Management of change
• H&S 055 – SA Region Services Scope
• H&S 058 – Legal and other requirements
• H&S 059 – Performance measurement and monitoring
• H&S 060 – Evaluation of compliance
• H&S 061 – Nonconformity, corrective and preventative action
• H&S 065 – Objectives and programme(s)
• H&S 067 – Resources, roles, responsibility, accountability and authority
• H&S 069 – Operational control
• H&S 070 – Documentation
• H&S 071 – H&S Policy
• H&S 066 – Contractor H&S Requirements SARS

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PROCEDURE
REVISION NUMBER
H&S 027 – Revision 03
H&S 027 – Revision 04
H&S 027 – Revision 05
Competence, Training and
Awareness
H&S 027
RECORDS OF AMENDMENTS
DATE OF
CHANGES TO PROCEDURE
APPROVAL
Purpose, Scope, Training needs, Definitions
and abbreviations, References, Body Fluids
add to Annexure 1, Responsibility and
literacy, other requirements, training and
2 June 2009
effectiveness, competency requirements,
consequences, benefits and need to comply
with occupational health & safety standards
and procedures
Training requirement matrix (Annexure 2 P6
point 12)
Attendance register for informal training (P5
1 October 2009
point 10)
SARS Induction added (P3 point 7)
Added annexure 2 (P12)
Annexure 1 & 2 removed 10 March 2011
SADS changed to SARS
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