Download as pdf or txt
Download as pdf or txt
You are on page 1of 57

E-COMMERCE IN INDIA

TABLE OF CONTENTS
E-commerce in India
Table of Contents

Overview
06 Total retail e-commerce revenue in India 2017-2023
07 India: retail m-commerce sales 2015-2020
08 Retail e-commerce ARPU in India 2017-2023
09 Market value of e-commerce in India 2013-2016
10 E-commerce retail market value share in India 2018, by segment

Digital retail
12 Electronic retail e-tail market size in India 2015-2030
13 Forecasted e-tail market size of apparel and footwear in India 2020-2030
14 Forecasted e-tail market size of electronics and appliances in India 2020-2030
15 Share of spending on online shopping in India 2018 by category
16 Share of new online shoppers in India - by category 2016
17 International online sales of Indian brands in India 2017-2022 by category
18 Number of monthly online visitors on Zomato across India from 2013-2016

Paid digital consumption


20 Number of paid subscriptions on Matrimony.com in India FY 2014-2018
Table of Contents

21 Online sales market for travel brands in India 2017-2022 by category


22 Digital music consumption frequency among consumers in India 2018
23 Online education paid users in India 2016 by category
24 Investments for original content by OTT players India 2017
25 Monthly market share of Netflix in India 2018 by installations

Shopping behavior
27 Share of spending on online shopping in India 2018 by category
28 Leading reasons for millennials to shop online across India in 2018
29 Share of young consumers who shop online and at malls in India 2018 by income level
30 Devices used by online shoppers in India 2016
31 Share of online shoppers who purchase domestically and cross-border India 2016
32 Share of mobile payments in India - by segment 2017
OVERVIEW
E-commerce in India
India: retail e-commerce revenue forecast from 2017 to 2023 (in billion U.S. dollars)
Total retail e-commerce revenue in India 2017-2023

70

62.3

60 56.7

49.4
50
Revenue in billion U.S. dollars

40.8
40

32.3

30
25.3

20.5
20

10

0
2017 2018 2019 2020 2021 2022 2023

Note: 2019
Further information regarding this statistic can be found on page 34.
Source(s): Statista; ID 289770
6 Overview
Retail m-commerce sales in India from 2015 to 2020 (in billion U.S. dollars)
India: retail m-commerce sales 2015-2020

40
37.96

35

30.2
30
Revenue in billion U.S. dollars

25 23.64

20
16.81

15

10.46
10

6.02
5

0
2015 2016 2017* 2018* 2019* 2020*

Note: India; 2015 to 2016


Further information regarding this statistic can be found on page 35.
Source(s): eMarketer; ID 266119
7 Overview
Average retail e-commerce revenue per user in India from 2017 to 2023 (in U.S. dollars)
Retail e-commerce ARPU in India 2017-2023

70.0
67.7

65.3
65.0

61.3
Average revenue per user in U.S. dollars

60.0

55.6

55.0

49.4
50.0

44.4
45.0
42.5

40.0
2017 2018 2019 2020 2021 2022 2023

Note: 2019
Further information regarding this statistic can be found on page 36.
Source(s): Statista; ID 226160
8 Overview
Value of the e-commerce market in India in 2013 and 2016 (in trillion Indian rupees)
Market value of e-commerce in India 2013-2016

1.6
1.5

1.4

1.2
Value in trillion Indian rupees

0.8

0.6

0.4

0.2
0.2

0
2013 2016

Note: India; 2013 and 2016


Further information regarding this statistic can be found on page 37.
Source(s): Bain & Company; Euromonitor; ID 753537
9 Overview
Share of e-commerce retail market value across India in 2018, by segment
E-commerce retail market value share in India 2018, by segment
Value share
0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 50.0% 55.0%

Electronics 48%

Apparel 29%

Home and furnishing 9%

Baby, beauty and personal care products 8%

Books 3%

Others 3%

Note: India; 2018


Further information regarding this statistic can be found on page 38.
Source(s): India Brand Equity Foundation; eMarketer; ID 792629
10 Overview
DIGITAL RETAIL
E-commerce in India
Electronic retail (e-tail) market size in India from 2015 to 2030 (in trillion Indian rupees)
Electronic retail e-tail market size in India 2015-2030

60

54

50

40
Value in trillion Indian rupees

30

22

20

10 8

1
0
2015 2020* 2025* 2030*

Note: India; 2015


Further information regarding this statistic can be found on page 39.
Source(s): PwC; ID 800085
12 Digital retail
Forecasted electronic retail (e-tail) market size of apparel and footwear in India from 2020 to 2030 (in
trillion Indian rupees)
Forecasted e-tail market size of apparel and footwear in India 2020-2030

30

25
25

20
Value in trillion Indian rupees

15

10
10

5 4

0
2020 2025 2030

Note: India; 2015


Further information regarding this statistic can be found on page 40.
Source(s): PwC; ID 800101
13 Digital retail
Forecasted electronic retail (e-tail) market size of consumer electronics and appliances in India from 2020
to 2030 (in trillion Indian rupees)
Forecasted e-tail market size of electronics and appliances in India 2020-2030

18
17

16

14

12
Value in trillion Indian rupees

10

8
7

2
2

0
2020 2025 2030

Note: India; 2015


Further information regarding this statistic can be found on page 41.
Source(s): PwC; ID 800113
14 Digital retail
Share of spending on online shopping across India in 2018, by category
Share of spending on online shopping in India 2018 by category
Share of spending
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Mobile and accessories 64%

Men's fashion 8%

Electronics and appliances 7%

FMCG 6%

Computers 5%

Women's fashion 5%

Furniture and home improvement 2%

Children's toys, games and footwear 1%

Travel accessories 1%

Automotive 1%

Books 0%

Note: India; 2018


Further information regarding this statistic can be found on page 42.
Source(s): Kantar Millward Brown; IMRB; ID 912666
15 Digital retail
Share of first-time online buyers across India in 2016, by category purchased
Share of new online shoppers in India - by category 2016
Share of first-time buyers
0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%

Apparel and footwear 28%

Mobile phones 20%

Railway and travel 18%

Mobile services 10%

Entertainment 3%

Others 21%

Note: Asia, India; 2016; 18,000


Further information regarding this statistic can be found on page 43.
Source(s): BCG; Facebook; ID 732294
16 Digital retail
International online sales of Indian brands across India in 2017 with an estimate for 2022, by category (in
billion U.S. dollars)
International online sales of Indian brands in India 2017-2022 by category

Apparel Jewelry Consumer durables

0.04
1.1
2.5

2
Value in billion U.S. dollars

1.5
0.02
0.4 1.5

1 1.1

0.5

0
2017 2022*

Note: India; 2017


Further information regarding this statistic can be found on page 44.
Source(s): KPMG; ID 937028
17 Digital retail
Number of monthly online visitors on Zomato across India from 2013 to 2016 (in millions)*
Number of monthly online visitors on Zomato across India from 2013-2016

100

90
90

80

70

60
Visitors in millions

50

40
35

30

20

11
10

0
2013 2014 2016

Note: India; 2013 to 2016


Further information regarding this statistic can be found on page 45.
Source(s): Deloitte; The Financial Express (India); ID 872419
18 Digital retail
PAID DIGITAL CONSUMPTION
E-commerce in India
Number of paid subscriptions on Matrimony.com in India from FY 2014 to FY 2018 (in millions)
Number of paid subscriptions on Matrimony.com in India FY 2014-2018

8
7.45
7.02
7 6.78
6.47

6 5.71
Number of subscriptions in millions

0
FY 2014 FY 2015 FY 2016 FY 2017 FY 2018

Note: India; FY 2014 to FY 2018; India's financial year runs from April 1 to March 31. For example, FY 2017 started on April 1, 2016 and ended on March 31, 2017.
Further information regarding this statistic can be found on page 46.
Source(s): Matrimony.com; ID 910144
20 Paid digital consumption
Online sales market for Indian travel providers from international travelers to India in 2017 with an
estimate for 2022, by category (in billion U.S. dollars)
Online sales market for travel brands in India 2017-2022 by category

2017 2022*

1.6

1.4
1.4

1.2

1
Value in billion U.S. dollars

0.8
0.69 0.7

0.6
0.47

0.4

0.2
0.2

0
Accommodation Online Travel Agents Airlines

Note: India; 2017


Further information regarding this statistic can be found on page 47.
Source(s): KPMG; ID 936897
21 Paid digital consumption
Frequency of digital music consumption among Indian consumers in 2018, by category*
Digital music consumption frequency among consumers in India 2018

50.0%

44.2%
45.0%

40.0%

35.0% 33.8%
Share of responses

30.0%

25.0%

20.0%

15.0%
14%

10.0%
6.8%

5.0%
1.2%
0.0%
Daily Weekly Monthly 2 or 3 times a year Never

Note: India; May 8 to May 18, 2018; 18 years and older; 500 Respondents
Further information regarding this statistic can be found on page 48.
Source(s): Limelight Networks; ID 978471
22 Paid digital consumption
Number of paid users in the online education market across India in 2016, by category (in
1,000s)
Online education paid users in India 2016 by category

600

499
500
467

400
Paid users in thousands

353

300

196
200

100
55

0
Reskilling and online certifications Primary and secondary supplemental Language and casual learning Test preparation Higher education
education

Note: India; 2016


Further information regarding this statistic can be found on page 49.
Source(s): KPMG; India Brand Equity Foundation; ID 746603
23 Paid digital consumption
Leading over-the-top (OTT) media investors for original content in India in 2017 (in billion
Indian rupees)*
Investments for original content by OTT players India 2017
Investments in billion Indian rupees
0 5 10 15 20 25 30 35 40 45

Hotstar 40

Netflix 6

Amazon Prime video 5

Sony LIV 4

ErosNow 4

ALT Balaji 1.2

Note: India; 2017


Further information regarding this statistic can be found on page 50.
Source(s): BCG; Ovum; ID 971880
24 Paid digital consumption
Monthly share of Netflix across India as of October 2018, by installations
Monthly market share of Netflix in India 2018 by installations

7.0%

6.26%
6.03%
6.0%

5.26%

5.0%
Market share by installations

4.0% 3.74%

3.0%

1.83%
2.0%

1.0% 0.73%
0.53% 0.52% 0.52% 0.54%

0.0%
January February March April May June July August September October

Note: India; January to October 2018


Further information regarding this statistic can be found on page 51.
Source(s): Business Standard; Website (KalaGato); ID 965938
25 Paid digital consumption
SHOPPING BEHAVIOR
E-commerce in India
Share of spending on online shopping across India in 2018, by category
Share of spending on online shopping in India 2018 by category
Share of spending
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Mobile and accessories 64%

Men's fashion 8%

Electronics and appliances 7%

FMCG 6%

Computers 5%

Women's fashion 5%

Furniture and home improvement 2%

Children's toys, games and footwear 1%

Travel accessories 1%

Automotive 1%

Books 0%

Note: India; 2018


Further information regarding this statistic can be found on page 52.
Source(s): Kantar Millward Brown; IMRB; ID 912666
27 Shopping behavior
Leading reasons for millennials to shop online across India in 2018
Leading reasons for millennials to shop online across India in 2018
Share of millennials
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Convenience of buying anywhere/anytime 63%

Access to products and brands not available offline 60%

Able to make frequent purchases 57%

Diverse and wide variety 56%

High discounts/lower prices 53%

Note: India; As of February 2018; Based on survey of millennials having access to internet
Further information regarding this statistic can be found on page 53.
Source(s): Deloitte; ID 937535
28 Shopping behavior
Share of young consumers who shop online and at malls in India as of July 2018, by income level (in
Indian rupees per month)
Share of young consumers who shop online and at malls in India 2018 by income level

Online shopping Shopping at malls

90.0%

80.0% 77.78%

69.32%
70.0%

60.0%
52.8%
Share of respondents

50.0%

40.26%
40.0%

30.0% 27.82%

20.22%
20.0%

10.0%

0.0%
Monthly income below 20,000 Monthly income between 20-50,000 Monthly income above 50,000

Note: India; July 2018; 18 years and older; 5000 Respondents


Further information regarding this statistic can be found on page 54.
Source(s): Livemint; YouGov; ID 963523
29 Shopping behavior
Online shoppers' most used devices in India 2016
Devices used by online shoppers in India 2016

60.0%
56%

50.0%

40.0%
Share of respondents

29%
30.0%

20.0%

10%
10.0%
5%

0.0%
Other device Tablet Smartphone Desktop/laptop/notebook

Note: India; August to October 2016; 18+; 665 Respondents; Among online shoppers.
Further information regarding this statistic can be found on page 55.
Source(s): PayPal; Ipsos; ID 748320
30 Shopping behavior
Share of online shoppers who purchased domestically and cross-border in India in 2016
Share of online shoppers who purchase domestically and cross-border India 2016

80.0%
75%

70.0%

60.0%

50.0%
Share of respondents

40.0%

30.0%

22%
20.0%

10.0%
3%

0.0%
Shop cross border only Shop domestically and cross border Shop domestically only

Note: Asia, India; August to October 2016; 18+; 665 Respondents; Among online shoppers.
Further information regarding this statistic can be found on page 56.
Source(s): PayPal; Ipsos; ID 748272
31 Shopping behavior
Distribution of mobile payments across India in FY 2017, by segment
Share of mobile payments in India - by segment 2017

60.0%
56%

50.0%

40%
40.0%
Share of mobile payments

30.0%

20.0%

10.0%

4%

0.0%
Mobile banking M-POS (mobile point of sale) Mobile wallet

Note: India; FY 2017 - April 2016 to March 2017


Further information regarding this statistic can be found on page 57.
Source(s): RNCOS; ASSOCHAM; Reserve Bank of India; ID 731612
32 Shopping behavior
REFERENCES
E-commerce in India
India: retail e-commerce revenue forecast from 2017 to 2023 (in billion U.S. dollars)
Total retail e-commerce revenue in India 2017-2023

Source and methodology information Notes:


Source(s) Statista
The e-commerce market includes the sale of physical goods via a digital channel to a private end user (B2C). This comprises
Conducted by Statista purchases via desktop computer (including notebooks and laptops) as well as purchases via mobile devices such as
smartphones and tablets. The main sales channels are cross-brand online mail order companies and the online shops of
Survey period 2019 individual companies. All monetary figures refer to the annual gross revenue and do not factor in shipping costs. The exact
definition of the eCommerce market can be found here
Region(s) n.a.

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Statista

Publication date August 2019

Original source Digital Market Outlook

Website URL visit the website

Back to statistic

34 References
Retail m-commerce sales in India from 2015 to 2020 (in billion U.S. dollars)
India: retail m-commerce sales 2015-2020

Source and methodology information Notes:


Source(s) eMarketer
*Forecast Converted at the exchange rate of 1 USD = 64.12 INR; excludes travel and event tickets. Includes products or
Conducted by eMarketer services ordered using the internet via any device, regardless of the method of payment or fulfillment.

Survey period 2015 to 2016

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by eMarketer

Publication date March 2017

Original source emarketer.com

Website URL visit the website

Back to statistic

35 References
Average retail e-commerce revenue per user in India from 2017 to 2023 (in U.S. dollars)
Retail e-commerce ARPU in India 2017-2023

Source and methodology information Notes:


Source(s) Statista
The e-commerce market includes the sale of physical goods via a digital channel to a private end user (B2C). This comprises
Conducted by Statista purchases via desktop computer (including notebooks and laptops) as well as purchases via mobile devices such as
smartphones and tablets. The main sales channels are cross-brand online mail order companies and the online shops of
Survey period 2019 individual companies. All monetary figures refer to the annual gross revenue and do not factor in shipping costs. The exact
definition of the eCommerce market can be found here
Region(s) n.a.

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Statista

Publication date August 2019

Original source Digital Market Outlook

Website URL visit the website

Back to statistic

36 References
Value of the e-commerce market in India in 2013 and 2016 (in trillion Indian rupees)
Market value of e-commerce in India 2013-2016

Source and methodology information Notes:


Source(s) Bain & Company; Euromonitor
Note: 1 Indian rupee is equal to 0.015 U.S. dollars and 0.013 euros (as at September 2017).
Conducted by Euromonitor

Survey period 2013 and 2016

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Bain & Company

Publication date March 2017

Original source bain.com

Website URL visit the website

Back to statistic

37 References
Share of e-commerce retail market value across India in 2018, by segment
E-commerce retail market value share in India 2018, by segment

Source and methodology information Notes:


Source(s) India Brand Equity Foundation; eMarketer
n.a.
Conducted by eMarketer

Survey period 2018

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by India Brand Equity Foundation

Publication date July 2018

Original source E-commerce December 2018, page 9

Website URL visit the website

Back to statistic

38 References
Electronic retail (e-tail) market size in India from 2015 to 2030 (in trillion Indian rupees)
Electronic retail e-tail market size in India 2015-2030

Source and methodology information Notes:


Source(s) PwC
*Forecast. Note: 1 Indian rupee is equal to 0.0157 U.S. dollars and 0.0127 euros (as at January 2018).
Conducted by PwC

Survey period 2015

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by PwC

Publication date September 2017

Original source The promise of Indian retail: from vision to execution, page 11

Website URL visit the website

Back to statistic

39 References
Forecasted electronic retail (e-tail) market size of apparel and footwear in India from 2020 to 2030 (in
trillion Indian rupees)
Forecasted e-tail market size of apparel and footwear in India 2020-2030

Source and methodology information Notes:


Source(s) PwC
Note: 1 Indian rupee is equal to 0.0157 U.S. dollars and 0.0127 euros (as at January 2018).
Conducted by PwC

Survey period 2015

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by PwC

Publication date September 2017

Original source The promise of Indian retail: from vision to execution, page 11

Website URL visit the website

Back to statistic

40 References
Forecasted electronic retail (e-tail) market size of consumer electronics and appliances in India from 2020
to 2030 (in trillion Indian rupees)
Forecasted e-tail market size of electronics and appliances in India 2020-2030

Source and methodology information Notes:


Source(s) PwC
Note: 1 Indian rupee is equal to 0.0157 U.S. dollars and 0.0127 euros (as at January 2018).
Conducted by PwC

Survey period 2015

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by PwC

Publication date September 2017

Original source The promise of Indian retail: from vision to execution, page 11

Website URL visit the website

Back to statistic

41 References
Share of spending on online shopping across India in 2018, by category
Share of spending on online shopping in India 2018 by category

Source and methodology information Notes:


Source(s) Kantar Millward Brown; IMRB
n.a.
Conducted by IMRB

Survey period 2018

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Kantar Millward Brown

Publication date September 2018

Original source Top 75 most valuable Indian brands 2018, page 33

Website URL visit the website

Back to statistic

42 References
Share of first-time online buyers across India in 2016, by category purchased
Share of new online shoppers in India - by category 2016

Source and methodology information Notes:


Source(s) BCG; Facebook
n.a.
Conducted by BCG

Survey period 2016

Region(s) Asia, India

Number of respondents 18,000

Age group n.a.

Special characteristics n.a.

Published by BCG; Facebook

Publication date March 2017

Original source Fashion Forward 2020, page 9

Website URL visit the website

Back to statistic

43 References
International online sales of Indian brands across India in 2017 with an estimate for 2022, by category (in
billion U.S. dollars)
International online sales of Indian brands in India 2017-2022 by category

Source and methodology information Notes:


Source(s) KPMG
*Estimated.
Conducted by KPMG

Survey period 2017

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by KPMG

Publication date July 2018

Original source Indian brands going global, page 29

Website URL visit the website

Back to statistic

44 References
Number of monthly online visitors on Zomato across India from 2013 to 2016 (in millions)*
Number of monthly online visitors on Zomato across India from 2013-2016

Source and methodology information Notes:


Source(s) Deloitte; The Financial Express (India)
*Data for the year 2015 is not available from the source.
Conducted by Deloitte; The Financial Express (India)

Survey period 2013 to 2016

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Deloitte

Publication date January 2018

Original source India Food Report, page 15

Website URL visit the website

Back to statistic

45 References
Number of paid subscriptions on Matrimony.com in India from FY 2014 to FY 2018 (in millions)
Number of paid subscriptions on Matrimony.com in India FY 2014-2018

Source and methodology information Notes:


Source(s) Matrimony.com
Matrimony.com Ltd is engaged in providing online matchmaking and marriage services through internet and mobile platforms in
Conducted by Matrimony.com India and internationally.

Survey period FY 2014 to FY 2018

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics India's financial year runs from April 1 to March 31. For example, FY 2017 started on
April 1, 2016 and ended on March 31, 2017.

Published by Matrimony.com

Publication date August 2018

Original source Inspiring History. Rousing Future. Annual Report 2017-18, page 16

Website URL visit the website

Back to statistic

46 References
Online sales market for Indian travel providers from international travelers to India in 2017 with an
estimate for 2022, by category (in billion U.S. dollars)
Online sales market for travel brands in India 2017-2022 by category

Source and methodology information Notes:


Source(s) KPMG
*Estimated.
Conducted by KPMG

Survey period 2017

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by KPMG

Publication date July 2018

Original source Indian brands going global, page 15

Website URL visit the website

Back to statistic

47 References
Frequency of digital music consumption among Indian consumers in 2018, by category*
Digital music consumption frequency among consumers in India 2018

Source and methodology information Notes:


Source(s) Limelight Networks
Question as stated by the source: "How often do you download, stream, or access music online?"
Conducted by Limelight Networks

Survey period May 8 to May 18, 2018

Region(s) India

Number of respondents 500

Age group 18 years and older

Special characteristics n.a.

Published by Limelight Networks

Publication date June 2018

Original source The state of digital lifestyles 2018, page 9

Website URL visit the website

Back to statistic

48 References
Number of paid users in the online education market across India in 2016, by category (in
1,000s)
Online education paid users in India 2016 by category

Source and methodology information Notes:


Source(s) KPMG; India Brand Equity Foundation
n.a.
Conducted by KPMG; India Brand Equity Foundation

Survey period 2016

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by KPMG

Publication date May 2017

Original source Online Education in India: 2021, page 10

Website URL visit the website

Back to statistic

49 References
Leading over-the-top (OTT) media investors for original content in India in 2017 (in billion
Indian rupees)*
Investments for original content by OTT players India 2017

Source and methodology information Notes:


Source(s) BCG; Ovum
Note: One Indian rupee is equal to approximately 0,014 U.S. dollars and 0,012 euros (as of January 2019). *Estimates.
Conducted by Ovum; BCG

Survey period 2017

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by BCG

Publication date November 2018

Original source Entertainment goes online - A $5 billion opportunity, page 10

Website URL visit the website

Back to statistic

50 References
Monthly share of Netflix across India as of October 2018, by installations
Monthly market share of Netflix in India 2018 by installations

Source and methodology information Notes:


Source(s) Business Standard; Website (KalaGato)
n.a.
Conducted by Website (KalaGato)

Survey period January to October 2018

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Business Standard

Publication date November 2018

Original source business-standard.com

Website URL visit the website

Back to statistic

51 References
Share of spending on online shopping across India in 2018, by category
Share of spending on online shopping in India 2018 by category

Source and methodology information Notes:


Source(s) Kantar Millward Brown; IMRB
n.a.
Conducted by IMRB

Survey period 2018

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Kantar Millward Brown

Publication date September 2018

Original source Top 75 most valuable Indian brands 2018, page 33

Website URL visit the website

Back to statistic

52 References
Leading reasons for millennials to shop online across India in 2018
Leading reasons for millennials to shop online across India in 2018

Source and methodology information Notes:


Source(s) Deloitte
Percentages would not add up to 100 as multiple options could be selected by customers.
Conducted by Deloitte

Survey period As of February 2018

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics Based on survey of millennials having access to internet

Published by Deloitte

Publication date February 2018

Original source Trend-setting millennials, page 13

Website URL visit the website

Back to statistic

53 References
Share of young consumers who shop online and at malls in India as of July 2018, by income level (in
Indian rupees per month)
Share of young consumers who shop online and at malls in India 2018 by income level

Source and methodology information Notes:


Source(s) Livemint; YouGov
Note: Youth here refer to respondents between the ages of 18 and 38. One Indian rupee is equal to approximately 0.014 U.S.
Conducted by YouGov dollars and 0.012 euros (as of January 2018).

Survey period July 2018

Region(s) India

Number of respondents 5000

Age group 18 years and older

Special characteristics n.a.

Published by Livemint

Publication date October 2018

Original source livemint.com

Website URL visit the website

Back to statistic

54 References
Online shoppers' most used devices in India 2016
Devices used by online shoppers in India 2016

Source and methodology information Notes:


Source(s) PayPal; Ipsos
The question was phrased by the source as follows: "Thinking only about the purchases you make on websites in other
Conducted by PayPal; Ipsos countries, what proportion of your purchases in the last 12 months do you think were made using each device?". Results are
among all consumers surveyed in each region, not weighted forpopulation size.
Survey period August to October 2016

Region(s) India

Number of respondents 665

Age group 18+

Special characteristics Among online shoppers.

Published by PayPal

Publication date October 2016

Original source PayPal Cross-Border Consumer Research 2016, page 8

Website URL visit the website

Back to statistic

55 References
Share of online shoppers who purchased domestically and cross-border in India in 2016
Share of online shoppers who purchase domestically and cross-border India 2016

Source and methodology information Notes:


Source(s) PayPal; Ipsos
The question was phrased by the source as follows: "Thinking about shopping online, from which of the following country or
Conducted by PayPal; Ipsos geographies` websites have you purchased in the past 12 months?".

Survey period August to October 2016

Region(s) Asia, India

Number of respondents 665

Age group 18+

Special characteristics Among online shoppers.

Published by PayPal

Publication date October 2016

Original source PayPal Cross-Border Consumer Research 2016, page 6

Website URL visit the website

Back to statistic

56 References
Distribution of mobile payments across India in FY 2017, by segment
Share of mobile payments in India - by segment 2017

Source and methodology information Notes:


Source(s) RNCOS; ASSOCHAM; Reserve Bank of India
The source defines mobile payments as money transfers for goods or services where a mobile phone is involved in initiation and
Conducted by RNCOS; Reserve Bank of India confirmation of payment. * Distribution is based on transaction value.

Survey period FY 2017 - April 2016 to March 2017

Region(s) India

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by ASSOCHAM

Publication date December 2016

Original source M-Wallet: Scenario Post Demonetization, page 5

Website URL visit the website

Back to statistic

57 References

You might also like