MADISON CHAN

9322 Collingwood Rd. · Knoxville, TN 37922 · (865) 255-5149

madisonchan17@gmail.com · madison-chan.weebly.com · linkedin.com/in/madison-chan-95937213b/

EDUCATION PROFESSIONAL
ORGANIZATION
Bachelor of Science in Engineering Technology Management Grad: May 2020 MEMBERSHIP
The University of Tennessee at Chattanooga Chattanooga, TN
 Minor in Business Administration PMI –Project Management
 4.00 GPA and Highest Honors in Engineering Institute
 Honors College, Innovations in Honors Program
ASQ -American Society for
Quality (see certifications)

RELEVANT EXPERIENCE
EXTRACURRICULAR
Product Manager Intern May 2019 – Jul. 2019 ACTIVITIES
Amazon (Amazon Global Logistics) Seattle, WA
 Managed inbound compliance programs for FBA sellers College Ambassador
 Co-led pilot launch in conjunction with international College of Engineering
team
 Developed SOPs and conducted international operations Council Member
team trainings Honors College
Board Member
Engineering Tech Intern May 2018 – Aug. 2018
Chancellor’s Student
mobius- Biodegradable plastic startup Knoxville, TN
Advisory Board
 Prepared and analyzed lignin-based polymers
 Developed and managed prospect database Production Team
 Interacted with business partners UReCA (National Honors
Research Journal)
Teaching Assistant Aug. 2017 – Dec. 2017
Project Manager &
University of Tennessee at Chattanooga, Honors College Chattanooga, TN
Member
 Grading, teaching, mentoring, and administrative tasks
Entrepreneurship Club
Research Intern May 2017 - July 2017 Video Production
University of Tennessee Knoxville, BioChem/Molec. Bio Lab Knoxville, TN RLC Committee
 Developed/characterized CaCO3 microspheres for Founder
use in plant protein bio-based solar cells Recycling Program
 Presented conclusions at symposium
FreightTech Innovation
Marketing Intern Dec. 2013 - May 2014 Challenge Participant
Claris Networks- IT/Cloud Computing service provider Knoxville, TN
 Performed competitor analysis SCHOLARSHIPS AND
 Managed social media marketing projects HONORS
 Edited company’s online blog
Ned McWherter Scholar
Volkswagen Scholar
CERTIFICATIONS AND TECHNICAL SKILLS John Phillips Sousa
Award
 Certified Six Sigma Yellow Belt  Limited programming
Chancellor’s Scholar
(ASQ, September 2019 – Present) (SQL, HTML, VBA, Java)
Dean’s List
 Microsoft Suite (Excel, Word,  3D Design
PowerPoint, Publisher)  iMovie and other video
 CAD and ArchiCAD editing software
 MADISON CHAN

SELECTED PROJECTS

Problem Solving Workshop Series for Educators Sept. 2019- May 2020

Identified K-12 education as an opportunity for process improvement and problem-solving techniques to improve
efficiency and help teachers do more with less. Developed new curriculum based on prominent process improvement
methodologies and taught a workshop session based on that curriculum.
Deliverables: thesis (47 page report), curriculum outline, workshop presentation materials, workshop analysis
surveys, presentation. Abstract was accepted for ASEM 2020 International Conference, paper review pending.

Consulting Work for ELab Repairs Dec. 2019- Jan. 2020

Hired as a consultant to create basic inventory management system and write standard operating procedures for
technicians.
Deliverables: Excel-based inventory management system, inventory management analysis report (EOQ/ROP
discussion, strategic plan, standard operating procedure for system, process flowcharts), standard operating
procedures for technicians.

Recycling Program Redesign Aug. 2017- May 2018

Worked with school staff to revive a recycling program and create a path for all schools in the Hamilton County area.
Partnered with local recycling services, school officials, and community members to develop an easy, step-by-step
process that schools could follow to set up a long-term recycling program.
Deliverables: Recycling Program Manual, website.

CookSpark: Healthy Meal Program for College Students Startup Oct. 2017- Mar. 2018

Developed a business plan for a startup and pitched idea at UTC’s annual pitch competition. Startup was based on a
meal program that would teach college students how to cook easy, healthy, and cost-effective meals with the goal of
building lifelong healthy habits.
Deliverables: pitch, startup proposal, business plan, promotional stats flyer, logo design.

Stagmaier Hall Lobby Renovation Oct. 2016- Aug. 2017

Identified opportunity for campus dorm that had little to no space for student studying and collaboration. Formally
submitted proposal to UTC Department of Housing and Residential Life in 2016. Renovation completed in 2017.

Deliverables: proposal (concept art, floor plan, budget, and purchasing suggestions)

PRESENTATIONS & PUBLICATIONS

Chan, Madison, et al. (April 2018) Fabrication and Characterization of Mesoporous Protein Microspheres: Photosystem I
Applications for Biohybrid Devices. [Poster] Presented at Southern Regional Honors Council Conference in Washington,
D.C.

Chan, Madison, et al. (November 2019) Rethinking Recycling Programs. [Poster] Presented at the National Collegiate
Honors Council Conference in New Orleans, LA.

Chan, Madison and Harrison Coker. (April 2020) Improving Appointment Nonattendance Rates for Therapy Service
Organization. Technology Symposium in Chattanooga, TN. Conference canceled.

Chan, Madison. (May 2020). The problem-solving workshop: adapting process improvement methodologies for K-12
educators. Honors Theses. https://scholar.utc.edu/honors-theses/253