C9 Industrial Engine C9N00001-UP(SEBP5571 - 15) - Documentation Page 1 of 3

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Product: INDUSTRIAL ENGINE

Model: C9.3 INDUSTRIAL ENGINE C9N01466
Configuration: C9 Industrial Engine C9N00001-UP

Te chnica l I nfor m a t ion Bulle t in

Aft e r t r e a t m e nt Re ge ne r a t ion D e v ice ( ARD ) H e a t e r W ir e Fa ilur e s on Tie r 4 I n t e r im En gine s
{ 1 0 8 8 , 1 0 8 B, 1 0 8 E, 1 0 8 M }
M e dia N u m ber - TI BU7 3 4 4 - 0 3 Pu blica t ion D a t e - 0 3 / 0 1 / 2 0 1 4 D a t e Upda t ed - 0 6 / 0 1 / 2 0 1 4
Ca t e r pilla r : Con fide nt ia l Ye llow

i05565929

Aftertreatment Regeneration Device (ARD) Heater Wire Failures on

Tier 4 Interim Engines{1088, 108B, 108E, 108M}
SMCS - 1088; 108B; 108E; 108M

Articulated Truck:
735B (S/N: T4P1-UP; E4R1-UP)
740B (S/N: T4R1-UP; E4S1-UP)
740B EJECTOR (S/N: T4S1-UP)
Asphalt Paver:
AP1000E (S/N: T1F1-UP)
AP1055E (S/N: TJF1-UP)
BG1000E (S/N: RTT1-UP)
Electric Power Generation:
C13 GENSET (S/N: X3M1-UP)
Engine:
C13 (S/N: N3F1-UP; KWJ1-UP)
C15 (S/N: N5F1-UP; LDN1-UP; MG21-UP)
C18 (S/N: N8F1-UP; BDN1-UP; BE21-UP)
Industrial Engine:
C7.1 (S/N: 7701-UP)
C9.3 (S/N: C9N1-UP; D9N1-UP)
Excavator:
324E (S/N: KTE1-UP; TLF1-UP; LDG1-UP; PNW1-UP; JCZ1-UP)
329E (S/N: RLD1-UP; WJK1-UP; TST1-UP; PLW1-UP; RDX1-UP; PTY1-UP)
336E (S/N: KED1-UP; YCE1-UP; TEG1-UP; GTJ1-UP; YEP1-UP; CMR1-UP; BZY1-UP; TMZ1-
UP)
349E (S/N: FJB1-UP; DGE1-UP; SPG1-UP; TFG1-UP; RGH1-UP; KCN1-UP; MZW1-UP; KFX1-
UP; MPZ1-UP; WHZ1-UP)
568 (S/N: BRB1-UP; YJX1-UP)
Wheel Feller Buncher:
2570C (S/N: F1B1-UP)

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C9 Industrial Engine C9N00001-UP(SEBP5571 - 15) - Documentation Page 2 of 3
2670C (S/N: B3E1-UP)
563C (S/N: JCB1-UP)
573C (S/N: RJT1-UP)
Motor Grader:
120M Series 2 (S/N: M9C1-UP; M9H1-UP; R9N1-UP)
12M Series 2 (S/N: F9B1-UP; F9M1-UP; R9P1-UP; R9S1-UP)
140M Series 2 (S/N: M9D1-UP; R9G1-UP; M9J1-UP; R9M1-UP)
160M Series 2 (S/N: M9E1-UP; M9K1-UP; R9L1-UP; R9T1-UP)
Mobile Hydraulic Power Unit:
329E MHPU (S/N: K2L1-UP)
336E MHPU (S/N: PCE1-UP; RBS1-UP; DSZ1-UP; T3Z1-UP)
349E MHPU (S/N: JAE1-UP; S3P1-UP)
Petroleum Power Train Package:
CX31-P600-C13I (S/N: PDJ1-UP)
CX31-P600-C18I (S/N: PDC1-UP)
CX35-P800-C18I (S/N: PCF1-UP)
Track-Type Tractor:
D6T (S/N: KSB1-UP; ZJB1-UP; JZC1-UP; DTD1-UP; EJJ1-UP; SLJ1-UP; GMK1-UP; RRK1-UP;
TSM1-UP; WLM1-UP; PLR1-UP; JRW1-UP; RCW1-UP)
D7E (S/N: TJA1-UP; TAN1-UP)
D8T (S/N: MLN1-UP; FCT1-UP)
Wheel Loader:
950K (S/N: R4A1-UP; J5M1-UP; FER1-UP)
962K (S/N: T6A1-UP; FLL1-UP; X4T1-UP)
966K (S/N: PBG1-UP; TFS1-UP; NGX1-UP)
972K (S/N: PEM1-UP; Z4W1-UP)
980K (S/N: W7K1-UP; GTZ1-UP)
Wheel Tractor-Scraper:
621H (S/N: DBK1-UP; HKK1-UP)
623H (S/N: DBF1-UP)
627H (S/N: DBW1-UP)

Introduction
The problem that is identified below does not have a known permanent solution. Until a permanent solution is
known, use the solution that is identified.

Problem
The 348-3400 Combustion Head Gp and the 348-3402 Combustion Head Gp have a seal that allows foreign
material to pass through and cause a short in the heater.

The short causes a high current that creates an ARC across the heater wire connector. This arcing is what melts
the connector.

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C9 Industrial Engine C9N00001-UP(SEBP5571 - 15) - Documentation Page 3 of 3

Illustration 1 g03505730

Solution
The new 433-3675 Combustion Head Gp and 433-3677 Combustion Head Gp utilize an improved seal that will
help prevent foreign contamination from getting into the heater.

If an ARD head failure occurs on the old ARD head, inspect the heater wire end to make sure that it is not
damaged.

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