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SEMINAR ON FEEDBACK
8 Y SHAKIL AHMED !(HAN ROLL NO 12
♦•♦
♦ Chapter 7 & 8

•••
♦ Huber, G. P. (1991) . Organizational Learning:

The Contributing Processes and the

Literatures. Organization Science, 88-115.

4th Feedback
❖ Alvero, A. M., Bucklin, B. R., & Austin, J.
(2001). An Objective Review of the
Effectiveness and Essential Characteristics of
Performance Feedback in Organizational
Settings. Journal of Organizational Behavior
Management, 3-29

Understanding the Cycle of Data Collection and Feedback

THE PROCESS OF ORGANIZATION DEVELOPMENT

The Cycle of Data Collection and Feedback

r--------------------------------
1 Activities Described in This Chapter :
I ~---- ~---- ~---- I
1 Collecting
Establish Data Analyzing
Diagnostic Data
(Interviews, Following Up
Relationship Feeding Back
Surveys, (Qualitative and Action
and Plan Data
Observation, and Planning
Data
Unobtrusive Quantitative
Collection
Measures) Methods)
I
~--------------------------------1

SOURCE: Figure adapted from D Nadler, Feedback and O,gamzatJon Development, 1977, Pe.irson EdL1cat1on Upper Saddle
River, NJ
 SEMINAR ON FEEDBACK
BY SHAl<IL AHMED l<HAN - ROLL NO 12

COLLECTING, ANALYZING, AND FEEDING BACK DIAGNOSTIC INFORMATION

Possible Effects of Feedback

Feedback
Occurs

No
Is Energy Created
by the Feedbackl

Yes

ENERGY
What Is the ENERGYTO
TO DENY
Direction of USE DATA TO
OR FIGHT IDENTIFY AND
the Energyr
DATA SOLVE PROBLEMS

Frustration, No Do Structures
Resistance, Failure, and Processes
Anxiety, No Change Exist to Turn Energy
No Change into Action?

Yes
 FEEDBACK BY SHAKIL A

QUESTIONNAIRE:-
Related to Topic "" Feed Back '"'
!, I <

Q-1 Define feed back

Q-2 What is feeding back data and its types ?
Q-3 What is feed back process?
Q-4 How do we analyze feed back data?
Q-5 What are the contents/characterist!cs of feedback?
Q-6 What are the possible effects of feedback?

QUESTIONNAIRE:-
Related to Book · Feed Back ,.,,
11

Q-5 What is the importance of the diagnostic relationship 1n the

organization development (OD) process?
Q-6 Describe the methods for collecting diagnostic data.
Q-7 What are the primary techniques used to analyze diagnostic data?
Q-8 What are the process issues associated with data feedback? ____.,._
I

Q-9 How can we descrrbe the survey feedback intervention?

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