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BSBINM601 - Student Guide
BSBINM601 - Student Guide
MANAGEMENT
BSBINM601
Manage Knowledge and Information
Qual.BSBINM601 Student Assessment Booklet Version: 1.1 Date Created: 4/09/2019 Page: 2 of 36
Date Implemented: Responsibility: Training Manager Last Reviewed:
BSBINM601
Student Assessment Booklet
ASSESSOR’S NAME:
DATE DUE:
NOTE:
1. This form must be stapled on top of the completed Student Assessment Booklet when
submitting same.
2. The Assessment Receipt Form must be stamped and signed.
DECLARATION:
1. I am aware that penalties exist for plagiarism and cheating.
2. I am aware of the requirements set by my assessor.
3. I have retained a copy of my assessment.
Name: Signature:
Qual.BSBINM601 Student Assessment Booklet Version: 1.1 Date Created: 4/09/2019 Page: 3 of 36
Date Implemented: Responsibility: Training Manager Last Reviewed:
BSBINM601
Student Assessment Booklet
Qual.BSBINM601 Student Assessment Booklet Version: 1.1 Date Created: 4/09/2019 Page: 4 of 36
Date Implemented: Responsibility: Training Manager Last Reviewed:
About this booklet
This assessment booklet has been designed for students undertaking face-to-face mode of study to provide
information before you undertake these assessments. It also contains assessment tools to assess the skills and
knowledge required from you to be deemed competent in this unit.
This booklet might not be suitable for students taking other modes of study e.g. online or work based.
Please read all the information given to you when you receive this assessment booklet. If you do not understand any
part of this booklet, please inform your assessor.
PART 1: Assessment information: This part contains information on the assessment for this unit of competency
and how an assessment will be conducted throughout this unit to achieve the competency. It includes:
Application of the unit of competency.
Purpose of assessment.
Elements, performance evidence and knowledge evidence requirements of the unit.
Conditions, context, required resources and location of the assessment.
Assessment tasks.
Outline of evidence to be collected.
Administration, recording and reporting the requirements including special adjustments, appeals,
reasonable adjustments and assessors’ intervention.
PART 2: Assessment tasks: This part contains the information to successfully undertake the assessment task. In
each assessment task, students will find the following information:
Task instructions.
Role play / Practical Demonstration information.
Information on resources required, where applicable
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This unit describes the skills and knowledge required to develop and maintain information processing systems to
support decision making; and to optimise the use of knowledge and learning throughout the organisation.
It applies to individuals who are responsible for ensuring that critical knowledge and information are readily
available to review the organisation’s performance and to ensure its effective functioning. It applies to a wide range
of knowledge and information such as business performance data, customer feedback, statistical data and financial
data.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Purpose of assessment:
The purpose of assessment is to determine competency in the unit BSBINM601- Manage Knowledge and
Information
Elements
1. Obtain information relevant to business issues
2. Analyse information and knowledge
3. Take decisions on business issues identified
4. Disseminate information to the organisation
Performance evidence:
Evidence of the ability to:
decisions
o ensuring sufficient valid and reliable information or evidence is available to support decisions
o using formal and informal networks to source information not held in formal systems
o identifying and accessing sources of reliable information
o using technology as appropriate
o consultation with stakeholders and specialists
design, test and adjust information systems to meet needs and objectives including:
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Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge evidence:
To complete the unit requirements safely and effectively, the individual must:
give examples of existing and emerging technologies and how they can be used in knowledge and information
management
explain statistical analysis and other quantitative methods commonly used in decision making including several of:
o correlation calculations
o long-term trend analyses
o probability assessment
o regulation analyses
o short to medium-term trend analyses
o dynamic programming
o linear programming
o queuing theory
o simulation
o transportation methodology
outline the key features of management information systems and decision support systems
explain how to utilise risk management plans to determine acceptable courses of action.
Resources required:
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Clustering/holistic assessment:
There is no provision for clustering of assessments in this unit.
Competency requirements:
To be judged competent in this unit, you will be required to demonstrate all indicators which are shown in the Marking
Guide (assessor’s document).
You must satisfactorily complete all assessment tasks to be Competent (C) in the unit. Students with unsatisfactory
completion of any of the assignment tasks will be deemed Not Yet Competent (NYC).
Assessors will ensure that the evidence collected meets the requirements of the Rules of Evidence (authentic, current,
sufficient and valid) prior to entering results into the competency record sheet.
Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be given two opportunities
for reassessment. If the student is still deemed Not Yet Competent (NYC) after two reassessments in a unit of
competency student will be required to repeat the unit as per the scheduled delivery of the course. For further details,
refer to BLUE LOTUS COLLEGE Re-Assessment Policy and BLUE LOTUS COLLEGE Course Progress Policy.
Assessment tasks:
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Assessment Part A: Answer all questions correctly in the Written Knowledge Questions and submit to
Questions your assessor electronically or paper-based.
Complete and sign the cover sheet for assessment task
Assessment Part B: Produce all required evidence electronically or paper-based
Case Study Complete and sign the cover sheet for assessment task
Submission of assessment:
You must ensure that the completed assessment tasks are submitted along with the assessment cover sheet:
Your assessor will mark the submitted assessment, provide feedback to you and complete the comments
section against each task, where applicable.
ALL tasks must be completed in legible English. It is preferred that the tasks submitted for assessments are
typed and that they are legible and clear, if handwritten.
You must submit all assessments on or before the due date specified by the assessor as per the training plan.
Extensions for individual assessment tasks may be negotiated in specific circumstances with your
assessor/trainer. However, you need to provide genuine evidence documents when seeking an extension to due
date (e.g. extensions due to illness will require a medical certificate). To arrange an extension, you must speak
to your assessor prior to the due date. Extensions must be confirmed by the trainer in writing.
You are permitted to use dictionaries and to seek support (as required) unless it puts in jeopardy the integrity of
the assessment, your assessor will let you know if this is the case.
Unless the assessment task specifically allows pair work or group activities such as brainstorming, you must
submit your own original work and must not copy the work of other students. Plagiarism is unacceptable.
You can submit your assessment tasks through the learning management system or hand in hard copies in the
classroom.
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All assessment records submitted to the assessor for marking will be stored and retained properly. And a hard copy
submitted to student administration for filing along with the evidence.
The assessor will ensure that the student records are securely retained in accordance with the BLUE LOTUS
COLLEGE record control policy accessible by the Student Administration Officer.
Assessment outcomes:
For unit of competency:
There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent (requires more training and
experience).
You will be awarded C = Competent on completion of the unit when the assessor is satisfied that you have completed
all assessments and have provided the appropriate evidence required to meet all criteria in line with the Rules of
Evidence. If you fail to meet this requirement, you will receive the result NYC = Not Yet Competent and will be
eligible to be re-assessed in accordance with the BLUE LOTUS COLLEGE Re-Assessment Policy and BLUE LOTUS
COLLEGE Course Progress Policy.
There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory.
On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if you have completed
the task successfully, submitted all evidence and satisfied the assessment criteria and Not Satisfactory, if you have not
completed the task, the evidence is not sufficient or does not meet the requirements of the assessment criteria.
Re-assessment:
If you are unsuccessful at achieving competency at the first attempt, you will be given two further opportunities for re-
assessment at a mutually agreed time and date. For further details, refer to the BLUE LOTUS COLLEGE Re-
Assessment Policy and BLUE LOTUS COLLEGE Course Progress Policy. As this is a competency based program, the
assessment continues throughout the program until you either achieve Competency in the assessment tasks or a further
training need is identified and addressed.
Student access to records:
You have the right to access current and accurate records of your participation and results at any time. You can see your
results or attendance progress by logging in to the Learning Management System at any time or you can request a copy
of your records by contacting the student administration and the assessor.
Support:
You may seek clarification about the assessment information and the instructions and tasks at any time from the
assessor.
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BLUE LOTUS COLLEGE Australia works to ensure that students with recognized disadvantages can access and
participate in education and training on the same basis as other students. Disadvantages may be based, for example,
upon age, cultural background, physical disability, limited or non-current industry experience, language, numeracy or
digital literacy issues.
Where pre-training interviews and assessments reveal that a student may require special support or where, after
enrolment, it is made apparent that the student requires special support, reasonable adjustments will be made to the
learning environment, training delivery, learning resources and/or assessment tasks to accommodate the particular
needs of the student. An adjustment is reasonable if it can accommodate the student’s particular needs, while also taking
into account factors such as the student’s views, the potential effect of the adjustment on the student and others and the
costs and benefits of making the adjustment.
Assessor intervention:
Assessors will check if you are ready for the assessment, and defer the assessment if you are not. Feedback will be
given to you at the completion of the assessment. During role play, the assessor may act as a client or employer, where
required, but the assessor will not interfere with the assessment. If the assessment activities might impact on your safety
or that of others, the assessor will stop the assessment immediately.
BLUE LOTUS COLLEGE considers plagiarism and cheating as a serious misdemeanor. Evidence of plagiarism and
cheating is treated on a case by case basis and the consequences for students engaging in such practices may include
failure of the assessment or unit or exclusion from the course. For more information, refer to BLUE LOTUS
COLLEGE’s Assessment Policy.
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Assessors will provide feedback on the assessment that you have submitted. This can identify your strengths and
weaknesses or be an overall comment on your submission. A copy of the feedback along with your submission will
be given to you and you must keep a copy of it throughout the completion of the course.
Student Declaration:
I Bhumika Singh have read and understand the information provided above and also understand and accept that any act
of plagiarism and academic dishonesty may have penalties including cancellation or suspension of my enrolment with
BLUE LOTUS COLLEGE. I further declare that:
All assessment work submitted for this unit competency is my own original work and plagiarism and collusion
has not occurred.
Assessment work has not been copied or submitted for any other unit/course.
I have taken proper care and effort to ensure my work has not been copied by another person.
I have retained a copy of this assessment for my own records in the event I have to reproduce my work.
I am aware that any assessment deemed unsatisfactory will require me to undergo reassessment which may be
different to the one originally submitted.
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Student details
Student name: Bhumika Singh Student ID BLC00110
Assessment details
Date of submission:
Assessor signature:
Assessor name:
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this assessment task is
original and has not been copied or taken from another source except where this work has been correctly
acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can
produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and flexible
assessment of this student, and I have provided appropriate feedback. I also
declare that I have undertaken the indicated assessment integrity checks Student: I have received, discussed
Google check for plagiarism Yes No and accepted my result as above for
Check for copying/collusion Yes No this assessment and I am aware of
my appeal rights.
Check for authenticity (own work) Yes No
Cheating or use of model answers Yes No
Date:................................................................. Date:.....................................................
.....
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Please request you trainer/Assessor for log in details of Bounce Fitness simulated environment.
You will also need to access the Fitness Australia website http://www.fitness.org.au
Evidence specifications:
At the end of the assessment, you will be required to submit the following evidence before the due date specified by the
assessor:
Evidence submission:
Documentation can be submitted electronically or paper-based.
Your assessor will record the assessment outcome on the assessment cover sheet.
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Question 1: Give examples of 2 existing and emerging technologies and how they can be used
in knowledge and information management.
Question 2: Explain statistical analysis and other quantitative methods commonly used in
decision making. You must include at least three of:
o Correlation calculations
o Probability assessment
o Regulation analyses
o Dynamic programming
o Linear programming
o Queuing theory
o Simulation
o Transportation methodology.
Answer: 1. Correlation Calculations: It is the type of statistical analysis that related two
sets of data that are strongly linked to each other i.e have high correlation.
Correlation is positive if both set of values increase and is negative when values
of both sets are going in the opposite direction.
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Question 3: Outline key features of management information systems and decision support
systems.
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Question 4: Explain how to utilise risk management plans to determine acceptable courses of
action.
Answer: Risk management is the process of identification of potential negative events and
the development of plans to mitigate or minimize the likelihood or consequences of
the negative event if it occurs.
Efforts need to be focused on three areas:
1. Managing IT security and vulnerabilities
2. Managing compliance
3. Managing emergency situations and ensuring continuity of operations.
After we analyse what has to be done in each of these areas, we realise that we are
direly in need of business intelligence tools and applications specifically to address
risk management.
Risk management must be considered as part of a knowledge management (KM)
environment
KM framework is used to illustrate the process. It inclide:
1. Capture ‘Understood’ Knowledge and Document It
2. Identify and Nurture Communities of Practice
3. Find and Disseminate Best Practices
4. Develop Locators of Both Experts and Expertise
5. Feature Collaboration Tools and Resources
6. Implement Enterprise Portals as Gateways to Corporate Knowledge
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Student details
Student name: Bhumika Singh Student ID BLC00110
Assessment details
Assessor signature:
Assessor name:
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this assessment task is
original and has not been copied or taken from another source except where this work has been correctly
acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can
produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and flexible
assessment of this student, and I have provided appropriate feedback. I also
declare that I have undertaken the indicated assessment integrity checks Student: I have received, discussed
Google check for plagiarism Yes No and accepted my result as above for
Check for copying/collusion Yes No this assessment and I am aware of
my appeal rights.
Check for authenticity (own work) Yes No
Cheating or use of model answers Yes No
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Date:................................................................. Date:.....................................................
.....
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This assessment will be conducted in the BLUE LOTUS COLLEGE classroom or outside the campus with access to the
resources listed above.
You must satisfactorily perform all tasks to be deemed Satisfactory for this assessment.
Please request you trainer/Assessor for log in details of Bounce Fitness simulated environment.
Evidence specifications:
At the end of the assessment, you will be required to submit the following evidence before the due date specified by the
assessor:
Print and include any documents you use from the Bounce Fitness website
Reference any other information
Completed and signed cover sheet for assessment.
Evidence submission:
Resources Required
The following materials are required for this project to be completed:
Computer and office software
Access to the internet
Bounce fitness plan, polices and procedures:-
Bounce fitness plan, polices and procedures:-
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Margaret House, CEO of Bounce Fitness and the Board of Directors are keen to have the four Centres registered
with Fitness Australia (http://www.fitness.org.au). They feel that standards required to be met as a registered fitness
centre would not only ensure the credibility of the organisation in the eyes of the public but provide goals for the
Centre Managers and teams.
Registration will require meeting the Code of Conduct for the state in which each Centre is located and ensuring that
all trainers meet, or immediately undertake training to meet certain standards. Information about the registration can
be obtained by going to the Fitness Australia website and clicking on the Registration and Policies and Guidelines
tabs. The Codes of Conduct for each State can be found on the Policies and Guidelines tab, Business Principles and
Guidelines section, if you scroll down the page.
The minimum educational qualification required by Bounce Fitness for all trainers is the Certificate III in Fitness
Instructing and all trainers must hold this to continue to work as a trainer of classes and individual clients. At this
point in time, this has not been consistently applied. In Cairns all are qualified, in Brisbane two need the basic
training, two also in Sydney and in Melbourne there is one. It is intended under the change management initiative
that all trainers, once they have completed the basic training will continue to pursue further training, the Certificate
IV and Diploma, annually as personal development.
Bounce Fitness will pay for the training fees and other incidentals such as text book requirements and provide one
paid hour per week for study leave. Bounce Fitness will also reimburse travel and accommodation for compulsory
study attendance sessions.
It is expected that the change management process will be fairly smooth if adequate measures are taken and the
process is well managed. The major resistance will come from the five trainers who do not have this qualification
and have learned through experience. They do not feel that a qualification is necessary. They have indicated that they
are not keen to participate in the further training initiative.
If the whole standardisation process is not managed carefully, there is a potential for dissatisfaction and all Centres
may not comply with the standardised procedures. This is a major concern for the Executive; hence your
recommendations are crucial.
You have been asked to investigate the feasibility, benefits and practicality of entering into such a relationship with
Fitness Australia and make recommendations. Prepare a report for submission to the CEO and Board.
This task requires you to gain background information. On your own paper, address the following points to ensure you
have all the necessary information:
a) Review the information in the Case Study; examine the information on the Bounce Fitness website and the
website of Fitness Australia.
Policies on Bounce Fitness website:
Bounce Fitness’s quality policy is to achieve sustained, profitable growth by providing services which consistently
satisfy the needs and expectations of its customers. This level of quality is achieved through adoption of a system
of procedures that reflect the competence of Bounce Fitness to existing customers, potential customers, and
independent auditing authorities. Achievement of this policy involves all staff, who are individually responsible for
the quality of their work, resulting in a continually improving working environment for all. This policy is provided
and explained to each employee by the Centre Manager or in the case of Head Office employment, the General
Manager Human Resources. To achieve and maintain the required level of assurance the General Manager retains
responsibility for the Quality System with routine operation controlled by the Centre Managers. The objectives of
the Quality Assurance System are: a) To maintain an effective Quality Assurance System. b) To achieve and
maintain a level of quality which enhances the Bounce Fitness’ reputation with customers. c) To ensure compliance
with relevant statutory and safety requirements. d) To endeavour, at all times, to maximise customer satisfaction
with the services provided by Bounce Fitness.
c) Identify what information you will require to provide to the CEO and Board of Directors to allow them to
make a decision.
Benefit of joining Fitness Australia:
2-years professional registration and Industry Standard recognition of being part of National Regitery
A public profile on the Australian Register of Exercise Professionals
Unlimited HR & IR hotline support and advice
Member rates for the FILEX Convention, saving $100 on all major tickets
Access to significantly discounted insurance from Guild Insurance
Internationally recognised and transferable qualifications through iCREPs
Regular industry updates and access to resources and guidelines
Feasibility:
Financial Cost Business will Incur:
Membership Fee, Course Fee for 5 trainers, Getting all centres up to date and standardization Fee.
Resource Required:
Certifcation training, getting all centers up to date.
Time Frame: 6 Months
d) Investigate the information on the Fitness Australia website. How do you know that the information you are
gathering is reliable?
Distinguish between primary and secondary sources.: Checked the Fitness Australia website which is the
Primary source and going through all the blogs and articles posted by various fitness business as a secondary
source and ensuring the information is same all across
Identify strategies for locating relevant print and electronic resources efficiently:Going through all the articles
on policies and guidelines https://fitness.org.au/articles/category/policies-guidelines/4/20 and following them
on Facebook, Twitter and all other Social media
Identify instances when it is appropriate to use human sources, such as interviews or eyewitness testimony:
Talking to other members and going through online reviews and interviewing other gyms on benefits and
advantages of membership
Identify criteria for evaluating research resources: Having a complete read through on the website and all the
linked material from the website
Understand why many electronic resources are not reliable.: Going through all the Disclaimer of Fitness
Australia
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This task requires you to to analyse the information that you have gathered. On your own paper, address the
following points to ensure you are able to make the best recommendations:
a) What are your objectives in conducting your analysis of the information gathered?
Objectives:
1. Meeting the Code of Conduct for the state in which each Centre is located.
2. Getting all 5 trainers signed up and certified to the standard level.
3. Standardizing all the centres according to the guideline of Fitness Australia
b) Describe the patterns or trends emerging? Why do you think these are occurring and what has been the result?
Solve problems
We know that trainers need to achieve certificate of fitness in compliance with fitness australia. We can examine the
course and incorporate the learnings to within our onboarding plan and then we can use this information to plan for
future recruits. By examining these trends, we may find out that the getting trainers certified during onboarding actually
results in a significant increase in staff retention and , so it keeps bounce fitness compliant with fitness australia thus
solving the problem of the significant drop.
Identify problems
Finding out that trainers needs to have certification 3 in fitness in order for bounce fitness to be compliant with Fitness
Australia
Continuous improvement
By incorporating the certification learning in onboarding plan the trainers will be able to achieve the certification easily
and faster.
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Problem: Getting Trainers certified to meet the requirement for Fitness Australia
Solution: Manage trainers by providing them support and resources to achieve the certification in
faster cheaper way.
What if this means that there are not enough hours to get everything done?
Then client facing time will fall behind and Clients requirements will not be met.
e) How have you ensured that your analysis has been conducted using a logical approach to the evaluation and
conclusions drawn by you?
At this point it is useful to review the objectives to ensure that we have not strayed
from the purpose.
Ask ourself whether our objectives meet the following characteristics which make
them suitable for decision making. Objectives should be:
Complete
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Concise
The set of objectives should ensure that all the important consequences can be described with
the fewest possible objectives and criteria, with no redundancy or double counting. Similar
objectives are grouped together by creating sub-objectives that define the components of the
general objectives. This hierarchical structure helps to simplify evaluation.
Measurable
Objectives should be measurable, but they also need to be conceptually clear enough
that measures or evaluation criteria can be later defined.
Understandable
Keep them simple; in essence, – just the thing that matters and the direction it should move in.
Use commonly understood terms rather than scientific jargon. Anything further is a source of
potential debate and misunderstanding. Bear in mind however that many objectives are only
made understandable through the use of sub-objectives and eventually specific evaluation
criteria
f) How would you adjust any information collection systems currently in place? Include recommendations for
improvements to the information collection in your final report.
One way of adjusting the information system to meet processing objectives is filtering results.
We can filter results to show only the relevant information that we need for our decision like
a) Do you have enough information to make valid, credible and reliable recommendations to the
CEO and Board of Directors? How do you know that you have sufficient information and that it is
valid and reliable? Document your recommendations – one must relate to the use of an information
system to capture future information relevant to this project.
Yes, we have enough information from Fitness Australia website and since this is a .org website hence
it is trusted and a reliable source.
b) What risk management plans have you put into place to determine acceptable courses of action?
Problem: Managing and ensuring all the trainer have achieved certification 3 .
Possible solutions:
1. Ensure the learning hour is provided within work hours: This solution is likely to put trainer
feel learning as a part of the job and would still be within working hours which would mean less
time spent on the floor leading to decrease in customer satisfaction;
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Conclusion: Creating a learnings group as a part of promotion initiative seems like the safest
option as trainers are less likely to outright object to this.
c) What quantitative methods did you use to assist your decision making?
We used the following quantitative method:
Linear programming
Linear programming is an optimising technique that focuses upon finding the best value or result
possible from a given scenario. An example of this may be balancing certification cost and
quality training to meet a point whereby the best Trainers can be certified for the best possible
price.
d) With whom would you consult when making decisions about information to use?
Consulting with Head of Fitness Trainer, Head of Finance and CEO.
e) How have you ensured that any decisions taken on information use are within the appropriate
authority of the decision maker?
Appropriate decision making
It is important that anyone making a decision is trained, authorised and eligible to do so; in order to
make an informed decision for the best interests of the company, a decision maker needs to
understand the problem, their solution and how this will affect the organisation. People or groups
who are eligible to make decisions will be permitted to do so; people or groups who do not possess
these qualities will not.
Hence:
Head of Finance: Who is fully certifies to advise the financial aspect of the initiative.
Head of Fitness Trainer:Who is fully certified to the highest level of certification in Fitness
CEO: Who has the highest authority and experience
f) Explain how your recommendations are in line with the organisational objectives, values and
standards of Bounce Fitness?
Recommendation provided will not only ensure the credibility of the organisation in the eyes of the public but
provide goals for the Centre Managers and teams.
Being part of Fitness Australia will increase our Market Penetration, cultivate bounce fitness image as a
premier long-term wellness program provider and lower the cost of service delivery by advised KPI.
g) To ensure your recommendations are completed in a timely fashion, this assessment MUST be
completed and submitted within the timeline advised by your Assessor.
DONE
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Student details
Student name: Bhumika Singh Student ID BLC00110
Assessment details
Assessor signature:
Assessor name:
Feedback:
Assessor: I declare that I have conducted a fair, valid, reliable and flexible Student: I have received, discussed
assessment of this student, and I have provided appropriate feedback. and accepted my result as above for
this assessment and I am aware of
my appeal rights.
Evidence submission:
Your assessor will record the assessment outcome on the assessment cover sheet.
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Prepare a communication plan to inform the organisation about the decisions. It will be presented to the CEO and Board
of Directors. Your plan must be submitted in the template format available on the simulated business website, Bounce
Fitness.
Check your report a final time before submission to ensure the information is spell- checked, grammatically correct, up-
to-date, accurate, relevant and sufficient.
a) How advice/information needs are documented and if there are specific requirements relating to different
locations, format and timelines.
c) How the design of the systems meets the information requirements of decision makers and how the databases
will be updated and on what timeline.
d) How you ensured the information is up to date, accurate, relevant and sufficient.
Student details
Student name: Bhumika Singh Student ID BLC00110
Page: 30 of 36
Assessor signature:
Assessor name:
Feedback:
Assessor: I declare that I have conducted a fair, valid, reliable and flexible Student: I have received, discussed
assessment of this student, and I have provided appropriate feedback. and accepted my result as above for
this assessment and I am aware of
my appeal rights.
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BLUE LOTUS COLLEGE Learners’ resources for the BSBINM601- Manage Knowledge and Information
(organised by the trainer).
Learner’s notes
This task requires you to demonstrate your ability to communicate and consult. You must ensure all relevant groups
and individuals are advised of what is occurring and are provided with an opportunity for input. To demonstrate
your communication skills, you will now present your report to your Assessor and training group.
Evidence submission:
Your assessor will record the assessment outcome on the assessment cover sheet.
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This task requires you to demonstrate your ability to communicate and consult. You must ensure all relevant groups
and individuals are advised of what is occurring and are provided with an opportunity for input. To demonstrate
your communication skills, you will now present your report to your Assessor and training group.
You must orally present this report exactly as you would to the CEO and Board of Directors of Bounce
Fitness. You must be clear, knowledgeable and influencing in your presentation. The Assessor and group
may question aspects of your presentation and you must respond credibly and accurately.
-f2f/ focus group/meeting room 4-5 regarding communication task c project (present report)
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Date of
Assessor’s name:
completion:
Assessor Signoff
By signing this final assessment record:
I confirm that the student has attempted all requirements of this unit of competency
I am satisfied the work submitted is their own work.
I have informed the participant of the assessment decision.
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The purpose of this evaluation is to obtain your feedback on the content, delivery and assessments of the unit of
competency provided by BLUE LOTUS COLLEGE. Your response will be treated in the strictest confidence and
will assist us to review and improve our delivery. Please leave this feedback form with your assessor/ course
coordinator or feedback box in your campus of study.
DIRECTIONS: Along each scale given below, please tick the box that matches most closely with your opinion as
indicated below:
Criteria Feedback
How would you rate the content of the unit? All completely new information
Mostly new but with some familiar
ideas
Mostly refreshing ideas with some
new ideas
All refreshing ideas
How useful were the practical/class activities in helping you learn Useful
new information or refreshing ideas you had previously learned?
Somewhat useful
Not Applicable (N/A)
Not useful
How useful were the practical/ class activities in understanding of Useful
the unit? Not Applicable (N/A)
Somewhat useful
Not useful
How well did your trainer/assessor explain the concepts covered in Useful
the unit?
Somewhat useful
Not useful
I received the assessment information prior to the date of assessment Strongly Disagree
Disagree
Not sure
Agree
Strongly agree
Unit criteria and assessment process were available or explained Strongly Disagree
Disagree
Not sure
Agree
Strongly agree
The trainer/assessor covered all WHS/OHS issues (where Strongly Disagree
applicable) Not Applicable (N/A)
Disagree
Not sure
Agree
Strongly agree
Instructions were clear and easy to understand Strongly Disagree
Disagree
Page: 35 of 36
Page: 36 of 36