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  • Research Publications, 7 (7), 328-335.: Use The "Insert Citation" Button To Add Citations To This Document

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    The document provides citations for 10 sources that relate to topics of student satisfaction, service quality, and quality assurance in higher education institutions. The sources include journal articles, conference papers, books, and institutional documents published between 2011-2019. Key topics covered across the sources include measuring student satisfaction related to service quality, analyzing factors that influence student satisfaction, and discussing approaches to quality assurance and accreditation in education.

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    The document provides citations for 10 sources that relate to topics of student satisfaction, service quality, and quality assurance in higher education institutions. The sources include journal articles, conference papers, books, and institutional documents published between 2011-2019. Key topics covered across the sources include measuring student satisfaction related to service quality, analyzing factors that influence student satisfaction, and discussing approaches to quality assurance and accreditation in education.

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    20 views2 pages

    Research Publications, 7 (7), 328-335.: Use The "Insert Citation" Button To Add Citations To This Document

    Uploaded by

    Carlos Joel Amaro
    The document provides citations for 10 sources that relate to topics of student satisfaction, service quality, and quality assurance in higher education institutions. The sources include journal articles, conference papers, books, and institutional documents published between 2011-2019. Key topics covered across the sources include measuring student satisfaction related to service quality, analyzing factors that influence student satisfaction, and discussing approaches to quality assurance and accreditation in education.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Onditi, E. O., & Wechuli, T. W. (2017). Service Quality and Student Satisfaction in Higher
    Education Institutions: A Review of Literature. International Journal of Scientific and
    Research Publications, 7(7), 328–335.

    Napitupulu, D., Rahim, R., Abdullah, D., Setiawan, M. I., Abdillah, L. A., Ahmar, A. S., …
    Pranolo, A. (2018). Analysis of Student Satisfaction Toward Quality of Service Facility.
    Journal of Physics: Conference Series, 954(1). https://doi.org/10.1088/1742-
    6596/954/1/012019

    Juárez Barrera, J. B., & Bonilla Sánchez, M. D. R. (2014). Corrección neuropsicológica en las
    dificultades de la expresión y la comprensión del lenguaje. Pensamiento Psicológico, 12(2),
    113–127. https://doi.org/10.11144/javerianacali.ppsi12-2.cnde

    Ilias, K. (2012). Student Satisfaction Based on Service Quality in Teachers ’. 2(3), 367–373.

    Ibrahim, H. A.-H. (2014). Quality Assurance and Accreditation in Education. Open Journal of
    Education, 2(2), 106. https://doi.org/10.12966/oje.06.06.2014

    Hanaysha, J., Abdullah, H., & Warokka, A. (2011). Service Quality and Students’ Satisfaction at
    Higher Learning Institutions: The Competing Dimensions of Malaysian Universities’
    Competitiveness. The Journal of Southeast Asian Research, 2011, 1–10.
    https://doi.org/10.5171/2011.855931

    Habilidades, T. (2019). Enrique Guzmán y Valle Alma Máter del Magisterio Nacional Lima –
    Perú. Universidad Nacional De Educación Enrique Guzman Y Valle, 183.

    goleman, daniel; boyatzis, Richard; Mckee, A. (2019). 済無 No Title No Title. Journal of


    Chemical Information and Modeling, 53(9), 1689–1699.
    https://doi.org/10.1017/CBO9781107415324.004

    Germàn, M. R. G. (2015). Enrique Guzmán y Valle. 2012, 1–15. Retrieved from


    http://repositorio.une.edu.pe/bitstream/handle/UNE/1899/T025_46253683T.pdf?
    sequence=1&isAllowed=y

    Germàn, M. R. G. (2015). Enrique Guzmán y Valle. 2012, 1–15. Retrieved from


    http://repositorio.une.edu.pe/bitstream/handle/UNE/1899/T025_46253683T.pdf?
    sequence=1&isAllowed=y

    educativa, M. R. B.-R. electrónica de investigación, & 2008, U. (n.d.). La evaluación del


    desempeño docente en la universidad. Scielo.Org.Mx. Retrieved from
    http://www.scielo.org.mx/scielo.php?pid=S1607-
    40412008000300002&script=sci_arttext&tlng=en
    Darawong, C., & Sandmaung, M. (2019). Service quality enhancing student satisfaction in
    international programs of higher education institutions: a local student perspective. Journal
    of Marketing for Higher Education, 29(2), 268–283.
    https://doi.org/10.1080/08841241.2019.1647483

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