Professional Documents
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Quarter-End (1st-3rd) Monitoring of Office Services
Quarter-End (1st-3rd) Monitoring of Office Services
MONITORING SHEET
Rationale To measure the effectiveness of office services and to provide suggested improvements
if possible.
Date It is executed every last Monday of the quarter of the school year.
Duration Once per quarter (1st-3rd), except for the 4th quarter for it is intended for the over-all
evaluation.
Target Area Office of the Director, Office of the Principal, Office of the Registrar, Prefect of
students, Finance office, Guidance office, Office of the property In-charge, SAC,
Technology Office, Library, Science Lab, Subject Area Departments, Academic Office,
Campus Ministry and Infirmarian.
Goal To come up with an effective and satisfying office services rendered to concern
individuals.
*Note:
1. Only 20 selected students per grade level, 15 from the parents, the assigned GPTA officers per
quarter and 10 from the teachers will be randomly asked to answer the monitoring.
2. The monitoring grade is not the final grade for it will be summed up, together with the other
monitoring grades done per quarter, at the end of the quarter in the evaluation tools.
3. The result of the monitoring per quarter will be 20% each of the final score in the over all total
together with the 40% of the evaluation at the end of the school year.
*To answer the following evaluation, the evaluator must know the equivalent description of every number
found in the table:
(4) Excellent-if the statement is performed innovatively and with no errors.
(3) Very Good-if the statement is performed correctly with no errors.
(2) Good-if the statement is performed correctly with less errors.
(1) Fair-if the statement is performed with much errors.
(0) Poor-if the statement is done incorrectly.
Description 4 3 2 1 0
OFFICE
-the office offers a sufficient area for accomodation of clients.
-the files found in the office are well arranged and easily retrievable.
-the office contains cabinets that keep the files or records.
-the office contains sufficient supply.
PERSONNEL
-the personnels/ attendants of the office are pleasing and approachable.
-the personnels/ attendants have sufficient knowledge regarding files and matters
in the office.
-the personnels/ attendants sufficiently follow the rules or procedures in
processing documents or subject matters involved in the office.
SERVICES OFFERED
-the services offered by the office is satisfying.
-the services offered by the office is correctly performed or produced.
-the services are is fair to all gender, age and life status.
Comments/Suggestions:
__________________________________________________________________________________
_______________________________________________________________________________.
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Signature