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Integrated Office Viewer - OnBase Foundation EP3 Module Reference Guide PDF
Integrated Office Viewer - OnBase Foundation EP3 Module Reference Guide PDF
Reference Guide
Includes:
Installation Guide
Administration Guide
User Guide
Foundation EP3
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Document Name ............................................................................................... Integrated Office Viewer
Department/Group.......................................................................................................... Documentation
Revision Number ............................................................................................................Foundation EP3
OVERVIEW
Licensing .....................................................................................................................................................1
INSTALLATION GUIDE
INSTALLATION
Requirements ............................................................................................................................................3
General Requirements ......................................................................................................................................... 3
Integrated Office Viewer Requirements.............................................................................................................. 3
Supported File Types with the Integrated Office Viewer ................................................................................... 3
Upgrade Considerations .........................................................................................................................5
Installation .................................................................................................................................................5
Configuring the WOPI Endpoint Settings............................................................................................................ 5
Configuring the WOPI Endpoint for an Application Server ........................................................................ 6
Configuring the WOPI Endpoint for a Specific Database ........................................................................... 9
Troubleshooting .................................................................................................................................... 12
File Size Limit Error is Encountered When Using the Installation ................................................................... 12
ADMINISTRATION GUIDE
CONFIGURATION
Configuring a Temporary File Cache ................................................................................................................ 15
Registering the Hyland Broker for Microsoft Office......................................................................................... 18
Configuring Document Types for Editing ......................................................................................................... 19
Configuring the Web Server to Open Documents in a New Window .............................................................. 20
Disabling Co-Authoring ...................................................................................................................................... 21
USER GUIDE
USAGE
Using the Integrated Office Viewer .................................................................................................. 23
Viewing Documents ........................................................................................................................................... 23
Printing Documents .................................................................................................................................... 24
Editing Documents ............................................................................................................................................. 24
System Interaction ................................................................................................................................ 25
Office Business Application .............................................................................................................................. 25
The OnBase Integrated Office Viewer (previously known as the WOPI Viewer or WOPI Server)
integrates with the Microsoft Office Online Server or Office for the web. It provides users with
integrated access to OpenDocument and Microsoft Office documents within OnBase and
seamlessly displays Word, Excel, and PowerPoint documents to end users within the familiar
OnBase client interfaces.
In addition to the OnBase Integrated Office Viewer, depending on whether you use the
Microsoft Office Online Server or Office for the web, two additional configurations may be
used: the WOPI endpoint and the Hyland Broker for Microsoft Office.
The WOPI endpoint is a communication layer between the separately installed and configured
Microsoft Office Online Server or Office for the web and the OnBase Application Server.
The Hyland Broker for Microsoft Office is used to enable communication between the OnBase
Integrated Office Viewer and Office for the web.
Licensing
There is no additional licensing required to use this module.
Installation Guide
Foundation EP3
I NSTALLATION
Requirements
The following sections outline requirement information specific to Integrated Office Viewer in
OnBase Foundation EP3.
General Requirements
For general requirement information that applies to Integrated Office Viewer and other
modules, see the sections on the following topics in the Installation Requirements manual:
• Server C++ Requirements
This table shows the file-access level for OpenDocument and Microsoft Office documents that
are displayed in the OnBase Integrated Office Viewer in the OnBase clients.
Microsoft Excel
xls read-only
xlsb read-only
xlsm read-only
Microsoft PowerPoint
pot read-only
potm read-only
potx read-only
pps read-only
ppsm read-only
ppsx read-only
ppt read-only
pptm read-only
Microsoft Word
doc read-only
docm read-only
dot read-only
dotm read-only
dotx read-only
Upgrade Considerations
There are no additional upgrade considerations for this module.
Installation
No special installation steps are required for the Integrated Office Viewer. However, you must
complete the configuration of the WOPI endpoint after the installation of your Application
Server as they require changes to the Application Server’s web.config file. See Configuring the
WOPI Endpoint Settings on page 5.
Note: You must have a working Application Server installed to configure the WOPI endpoint.
See the Application Server documentation for information on installing the Application Server.
Regardless of the method used, if you are integrating with Microsoft Office for the web (Office
365), you must perform additional configuration of the tenant ID in the OnBase Configuration
module. See Registering the Hyland Broker for Microsoft Office on page 18.
For instructions on either of these methods of configuration, see the following sections:
• Configuring the WOPI Endpoint for an Application Server on page 6
• Configuring the WOPI Endpoint for a Specific Database on page 9
Note: If you are integrating with Microsoft Office for the web (Office 365), additional
configuration outside of WAMCon is required. You must configure Hyland Broker for Microsoft
Office settings in the Configuration module with a tenant ID code received from Hyland
Software. See Registering the Hyland Broker for Microsoft Office on page 18.
Note: If Windows UAC is enabled, the plain-text editor must be launched with elevated
administrator privileges to edit the web.config file. To enable editing, right-click the text editor
executable and select Run as administrator .
3. Locate the following element in the web.config file and remove the opening <!-- and the
closing --> :
<!--<Hyland.Core.Wopi>
<useOfficeWebAppServer value="false"/>
<owaServerUri value="https://[servername]/"/>
<owaProxyBase value="https://[servername]/[appserver]/private" />
</Hyland.Core.Wopi>-->
4. Save and close the web.config file.
5. Open the Web Application Management Console.
6. Click the Open Web Application button. The Web Application Management Console
dialog box is displayed.
7. Select the configured Application Server from the Web Application column that you
want to configure for the WOPI endpoint.
8. Click OK .
9. Click the WOPI tab. The WOPI endpoint settings are displayed.
10. Configure the following required WOPI endpoint settings for the selected Application
Server:
Setting Description
WOPI Endpoint Select this option to enable the WOPI endpoint on your
Application Server.
Use Office Online Server Select this option to enable the OnBase Integrated Office Viewer.
Office Online Server URI Enter the URL path that connects to the server of your version of
Microsoft Office.
• For the Microsoft Office Online Server, for a typical
installation, the path is https://localhost , where localhost is
the machine name of the Office Online Server.
• For Office for the web, the path points to a Microsoft hosted
server. This path is provided to your system administrator
from your first line of support.
Office Online Server Proxy Enter the URL path that connects to the OnBase Application
Base Server based on your version of Microsoft Office.
• For the Microsoft Office Online Server, for a typical
installation, the path is https://localhost/AppServer , where
localhost is the machine name of the Application Server,
adding /private to the end of the URL to connect to the WOPI
endpoint. The resulting URL is https://localhost/
AppServer/private .
• For Office for the web, the path points to the Hyland Broker
for Microsoft Office and is provided to you by your first line
of support as part of your registration.
11. Click the Miscellaneous tab. The miscellaneous Application Server settings are
displayed.
12. From the OWIN section, in the Application Server Origin field, enter the URL path to the
Application Server. For a typical installation, the path is https://localhost/AppServer ,
where localhost is the machine name of the Application Server.
13. Select the Automatic App Startup setting below the Application Server Origin field.
Note: Changes to the configuration of the Application Server require an IIS reset to take effect.
15. If you are integrating with Microsoft Office for the web (Office 365), additional
configuration is required. You must configure Hyland Broker for Microsoft Office
settings in the Configuration module with a tenant ID code received from Hyland
Software. See Registering the Hyland Broker for Microsoft Office on page 18.
3. Select the configured Application Server from the Web Application column that
references the specific database you want to configure for the WOPI endpoint.
4. Click OK .
5. Click the WOPI tab. The WOPI endpoint settings are displayed.
6. Configure the following required WOPI endpoint setting for the selected Application
Server that references your database:
Setting Description
WOPI Endpoint Select this option to enable the WOPI endpoint on your
Application Server that references your database.
7. Click the Miscellaneous tab. The miscellaneous Application Server settings are
displayed.
8. From the OWIN section, in the Application Server Origin field, enter the URL path to the
Application Server. For a typical installation, the path is https://localhost/AppServer ,
where localhost is the machine name of the Application Server.
9. Select the Automatic App Startup setting below the Application Server Origin field.
10. Select File | Save . A confirmation dialog box is displayed.
11. Click Yes .
Note: Changes to the configuration of the Application Server require an IIS reset to take effect.
12. Open the OnBase Configuration module to configure the Microsoft Office Online Server
or Office for the web settings for the database used by the selected Application Server.
13. Select Utils | Integrated Office Viewer Settings . The Integrated Office Viewer Settings
dialog box is displayed.
14. Select Enable Integrated Office Viewer to use the WOPI endpoint to display Microsoft
Office documents.
15. In the Office Server Path field, enter the URL path that connects to the server of your
version of Microsoft Office.
• For the Microsoft Office Online Server, for a typical installation, the path is https://
localhost , where localhost is the machine name of the Office Online Server.
• For Office for the web, the path points to a Microsoft hosted server. This path is
provided to your system administrator from your first line of support.
16. In the WOPI Endpoint Path field, enter the URL path that connects to the OnBase
Application Server based on your version of Microsoft Office.
• For the Microsoft Office Online Server, for a typical installation, the path is https://
localhost/AppServer , where localhost is the machine name of the Application
Server, adding /private to the end of the URL to connect to the WOPI endpoint. The
resulting URL is https://localhost/AppServer/private .
• For Office for the web, the path points to the Hyland Broker for Microsoft Office and
is provided to you by your first line of support as part of your registration.
17. From the WOPI Temporary Cache drop-down menu, select one of the caches configured
earlier in the Cache Configuration dialog.
If no temporary file caches have been configured, a new cache can be configured by
clicking the Configure button next to the WOPI Temporary Cache field. For information
on creating a new cache, see Configuring a Temporary File Cache on page 15.
18. If you are using the Hyland Broker for Microsoft Office to integrate with Microsoft Office
for the web (Office 365), in the Tenant ID field, enter the tenant ID code provided by
Hyland Software. If you are not using the Hyland Broker for Microsoft Office, leave this
field blank.
For more information about registering your solution and receiving a tenant ID, contact
your first line of support.
19. Click Save .
Troubleshooting
The following topics discuss common issues experienced while using the Installation.
The file size limit for Microsoft Office for the web applications is imposed by Microsoft. The
current file size limitations set by Microsoft are:
For more information on Microsoft Office for the web file size limitations and to confirm the
current limitation set by Microsoft, see the documentation available from Microsoft.
Administration Guide
Foundation EP3
C ONFIGURATION
To view OpenDocument and Microsoft Office documents in OnBase using the OnBase
Integrated Office Viewer, you must have a functioning Microsoft Office environment installed
and configured and a functioning OnBase Application Server. See the Requirements on page 3
for more information.
You must also have the WOPI endpoint connection settings configured in the OnBase
Configuration module. See Installation on page 5 for more information on the WOPI endpoint
and configuration.
See the following sections for more information on configuring the Integrated Office Viewer:
• Configuring a Temporary File Cache on page 15
• Registering the Hyland Broker for Microsoft Office on page 18
• Configuring Document Types for Editing on page 19
• Configuring the Web Server to Open Documents in a New Window on page 20
• Disabling Co-Authoring on page 21
Note: After a temporary file cache is configured, it must be associated with the OnBase
Integrated Office Viewer in the Integrated Office Viewer Settings dialog box in OnBase
Configuration. For more information, see Configuring the WOPI Endpoint for a Specific
Database on page 9.
2. Click the Configure button next to the WOPI Temporary Cache drop-down list. The
Temporary File Caches : Integrated Office Viewer dialog box is displayed.
3. In the empty field, type the name of the cache you want to create.
Note: If the Cache Configuration dialog box is accessed from the Distribution Service
Settings or Integrated Office Viewer Settings dialog box, the Type drop-down list is set to
Distribution Service or Integrated Office Viewer , depending on the point of access, and cannot
be changed. These temporary caches, created from the Configure button in the Distribution
Service Settings dialog box or the Integrated Office Viewer Settings dialog box, are
automatically associated with the desired functionality upon completion of configuration.
5. Enter the file path of the temporary file cache in the Path field in one of the following
ways:
• Type the file path in the Path field
• Click the Browse button to navigate to the file path location
Note: The file you browse to must be a UNC share in which the Application Server has access
to the share. The share name must not contain spaces.
6. Select the Encrypt Files option to encrypt the temporary files. Encrypting the data
prevents people from opening the files, which keeps the information more secure.
3. In the Tenant ID field, enter the tenant ID code provided by Hyland Software.
4. Click Save .
Option Description
Allow Persistent Check Out This option is required for editing documents in the OnBase
Integrated Office Viewer.
The following options for non-revisable Document Types behave differently in the OnBase
Integrated Office Viewer:
Create new document You cannot use this option for documents that you want to
edit in the Integrated Office Viewer.
Selecting this option disables the Allow Persistent Check
Out option, which is required for editing documents in the
Integrated Office Viewer.
Prompt to overwrite or create Any changes made to the document are immediately
new document overwritten to OnBase when the user closes the Integrated
Office Viewer browser window.
Users do not receive a prompt to save or cancel changes,
and there is no option to save the changes as a new
document.
The following options for revisable Document Types behave differently in the OnBase
Integrated Office Viewer:
Prompt for revision This option is not respected in the Integrated Office Viewer.
Any changes made to the document are immediately saved
as a new revision in OnBase when the user closes the
browser window.
Users do not receive a prompt to save as a revision or a new
document.
Disabling Co-Authoring
Co-authoring for Microsoft Office is enabled by default for the OnBase Integrated Office
Viewer. This feature allows multiple users to edit the same Office document in one session
while seeing edits in real-time. An administrator can choose to disable this feature through the
OnBase Configuration module if co-authoring is not desired.
To disable co-authoring for Microsoft Office:
1. From the OnBase Configuration module, select Utils | Integrated Office Viewer
Settings . The Integrated Office Viewer Settings dialog box is displayed.
2. Select Enable Integrated Office Viewer if this option is not already selected.
3. Select Disable Co-authoring and click Save .
User Guide
Foundation EP3
U SAGE
Note: For more information on viewing documents in the Integrated Office Viewer, see Viewing
Documents on page 23.
The following are considerations when attempting to edit documents in the OnBase Integrated
Office Viewer:
• Microsoft Office documents can only be edited if your system is integrated with the
Microsoft Office Online Server or Office for the web.
Note: For more information on requirements for editing documents in the Integrated Office
Viewer, see Editing Documents on page 24.
Viewing Documents
You can view OpenDocument and Microsoft Office documents in the OnBase Integrated Office
Viewer from the OnBase Client, Unity Client, or Web Client.
To view a document in the Integrated Office Viewer, open a document from a document search
results list. The Integrated Office Viewer is displayed.
Printing Documents
You can print documents directly from the OnBase Integrated Office Viewer by clicking the
Print button.
Note: If a Microsoft Word document is configured with Date and Time fields that automatically
update, those fields update to the current date and time when the document is printed from the
OnBase Integrated Office Viewer. To avoid this, open the document using the Office Business
Application and print it from that interface instead of from the OnBase Integrated Office
Viewer.
Editing Documents
You can edit Microsoft Word, Excel, and PowerPoint documents in the OnBase Integrated
Office Viewer if you have the following:
• A document using a .docx, .xlsx, or .pptx file format
• The OnBase Integrated Office Viewer is integrated with the Microsoft Office Online
Server or Office for the web
• An EDM Services license
Note: If editing Microsoft Word, Excel, or PowerPoint documents is not available, ensure the
Allow Persistent Check Out option is selected for all Document Types configured for revisions
or overwrites. See your system administrator for more information about configuring Document
Types that can be edited in the OnBase Integrated Office Viewer.
Note: If you are using Microsoft Office for the web, you may experience a file size error when
attempting to view or edit a large document in the OnBase Integrated Office Viewer. The file
size limit for Microsoft Office for the web applications is imposed by Microsoft. For more
information, see File Size Limit Error is Encountered When Using the Installation on page 12.
2. Click the Edit in Browser button in the OnBase Integrated Office Viewer toolbar.
Note: The Edit in Browser button is not available if you do not have an EDM Services license or
if your Document Type is configured to save changes as a new document. See your system
administrator for more information.
Note: If you are using Microsoft Office for the web, you may experience a file size error when
attempting to view or edit a large document in the OnBase Integrated Office Viewer. The file
size limit for Microsoft Office for the web applications is imposed by Microsoft. For more
information, see File Size Limit Error is Encountered When Using the Installation on page 12.
4. Enter a revision comment in the Revision Comment field at the top of the window, if
needed, if your Document Type is configured for revisions.
5. Click Update .
6. Close the browser window once editing is complete. Your changes are automatically
saved as a revision or an overwrite depending on your Document Type configuration.
System Interaction
The Integrated Office Viewer can be used in conjunction with other modules, depending on your
licensing.
Note: See the section on importing and saving documents in the Office Business Application
20XX module reference guide (where XX is the year of the integration) for detailed instructions
on importing and saving a document using the Office Business Application.