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SAP Marketing Cloud-Campaign Management and Content Studio Configuration Document PDF
SAP Marketing Cloud-Campaign Management and Content Studio Configuration Document PDF
SAP Marketing Cloud-Campaign Management and Content Studio Configuration Document PDF
Table of Contents
1. Overview .......................................................................................................................................................................... 3
2. Configuration Prerequisites ............................................................................................................................................. 3
3. SAP Marketing Cloud Configuration – General Settings ........................................................................................... 3
3.1. Marketing Areas. ......................................................................................................................................................... 3
3.2. Define Markets ............................................................................................................................................................ 3
3.3. Define Media Types .................................................................................................................................................... 4
3.4. Define Target Currency ............................................................................................................................................... 4
3.5. Change Log ................................................................................................................................................................. 5
3.6. Manage Marketing Solution Setup .............................................................................................................................. 5
3.7. Snapshots for Business Objects ................................................................................................................................. 6
3.8 Workflow for Business Objects ................................................................................................................................... 6
4. SAP Marketing Cloud Configuration – Campaign Settings ....................................................................................... 8
4.1 Activate Campaign Trigger ......................................................................................................................................... 8
4.2 Define Campaign Categories and Actions .................................................................................................................. 8
4.3 Enable Export History ............................................................................................................................................... 10
4.4 Content Types ........................................................................................................................................................... 10
IBM Confidential
Configuration document- Campaign and Content studio
1. Overview
Campaign execution is a process of triggering Email/SMS to a defined target group to promote products.
3.1. Marketing Areas: We can define marketing areas that are used in SAP Marketing Cloud as
organizational units. In addition, marketing areas are used to control the access to single instances of
business objects, for example, in Segmentation and Campaigns to control access to campaign
creation and marketing planning.
3.2. Define Markets- Use the Markets app to define markets and assign countries to markets that are used
in SAP Marketing Cloud to plan, execute, and analyze marketing activities.
Example- As per project requirement, we can configure Markets like- US, EMEA,UK etc. Then assign
courties under the corresponding region.
IBM Confidential
Configuration document- Campaign and Content studio
Menu Path SAP Marketing Cloud->Implementation Cockpit->Manage your Solution->Configure Your
Solution->Marketing- General settings->Markets
3.3. Define Media Types- Use the Media Types app to define media types that are used in SAP Marketing
Cloud for planning and executing campaigns, for example, social, print, TV, radio, and so on.
3.4. Target Currency: As per business requirement we can enter the currency example-
USD,GBP,EUR,CAD etc
IBM Confidential
Configuration document- Campaign and Content studio
3.5. Change Log: Activate change log for business objects in SAP Marketing Cloud.
• Campaign (CUAN_INITIATIVE)
• Marketing Plan (CUAN_MARKETING_PLAN)
• Program (CUAN_PROGRAM)
• Marketing Agency(I_MKT_MARKETINGAGENCYTP)
3.6. Manage Marketing Solution Setup: As per business requirement,we can activate campaign with SAP
Digital interconnect, Facebook campaign, approval and notification etc.
IBM Confidential
Configuration document- Campaign and Content studio
3.7. Snapshots for Business Objects: A snapshot is a read-only visual representation of an object, such
as a marketing plan, at a given point of time. The Marketing Plan (CUAN_MARKETING_PLAN)
business object is delivered by default. Activate snapshots in this section
3.8 Workflow for Business Objects: As per business requirement, we can activate workflow for business
object.The following business objects are delivered by default:
• Campaign (CUAN_INITIATIVE)
• Target Group (CUAN_TARGET_GROUP)
• Marketing Plan (CUAN_MARKETING_PLAN)
• Program (CUAN_PROGRAM)
IBM Confidential
Configuration document- Campaign and Content studio
You can choose a business object for which you want to activate workflow, and select the Active checkbox.
IBM Confidential
Configuration document- Campaign and Content studio
4.1 Activate Campaign Trigger: We can activate campaign triggers in this section. As per project
requirement we can activate triggers like Email trigger, SMS trigger etc.
4.2 Define Campaign Categories and Actions: We can define our campaign category and assign
required action to be performed under the campaign.
IBM Confidential
Configuration document- Campaign and Content studio
Action assigned under Trigger Based Campaign. We can always disable/enable a particular action under campaign
category.
IBM Confidential
Configuration document- Campaign and Content studio
4.3 Enable Export History: We can enable the latest export information and a file history download on the
Campaign and Target Group.
4.4 Content Types: Content types are used in the content studio to create marketing content. We can
activate/deactivate predefined content type in this section. Also we can change the order of appearance.
IBM Confidential