LaserJet Pro M501

LaserJet Enterprise M506

LaserJet Enterprise MFP M527

Repair Manual

M527dn M527f M527c M527z

M501n M501dn M506x

M506n M506dn

www.hp.com/support/ljM501
www.hp.com/support/ljM506
www.hp.com/support/ljM527MFP
For printer part removal and part number
information, see the Troubleshooting Manual.
+P /aser-et Pro M501, +P /aser-et
(nterprise M506, and /aser-et (nterprise
MFP M527

Repair Manual
&op\riJKt anG LiFense

„ &op\right 2016 +P 'evelopment &ompan\,

/.P.

Reproduction, adaptation, or translation

without prior written permission is prohibited,
except as allowed under the cop\right laws.

The information contained herein is subject to

change without notice.

The onl\ warranties for +P products and

services are set forth in the express warrant\
statements accompan\ing such products and
services. 1othing herein should be construed
as constituting an additional warrant\. +P shall
not be liable for technical or editorial errors or
omissions contained herein.

(dition 1, /2016
&onYentions XseG in tKis JXiGe
7,P +elpful hints or shortcuts.

5einstaOOation tip Reinstallation helpful hints, shortcuts, or considerations.

127E ,nformation that explains a concept or how to complete a tasN.

,MP257$17 ,nformation that help the user to avoid potential printer error conditions.

&$87,21 Procedures that the user must follow to avoid losing data or damaging the printer.

:$51,1* Procedures that the user must follow to avoid personal injur\, catastrophic loss of data, or
extensive damage to the printer.

(1:: iii
iv &onventions used in this guide (1::
For aGGitionaO serYiFe anG sXpport inIorPation
+P service personnel, go to the 6ervice $ccess :orN %ench 6$: at http//h102.www.hp.com/Nm/saw/
home.do.

&hannel partners, go to +P &hannel 6ervices 1etworN &16 at https//h0125.www.hp.com/hpcsn.

$t these locations, Ƭnd information on the following topics

Ɣ ,nstall and conƬgure

Ɣ Printer speciƬcations

Ɣ 8ptodate control panel message &PM' troubleshooting

Ɣ 6olutions for printer issues and emerging issues

Ɣ Remove and replace part instructions and videos

Ɣ 6ervice advisories

Ɣ :arrant\ and regulator\ information

To access +P Part6urfer information from an\ mobile device, go to http//partsurfermobile.hp.com/ or scan

the 4uicN Response 4R code below.

(1:: v
vi For additional service and support information (1::
7aEOe oI Fontents

1 5ePoYaO anG repOaFePent  1

For additional service and support ........................................................................................................................ 2
Removal and replacement strateg\ ...................................................................................................................... 
,ntroduction ......................................................................................................................................... 
&onsiderations during removal and replacement .............................................................................. 
(lectrostatic discharge ........................................................................................................................ 
ReTuired tools ..................................................................................................................................... 
Fastener t\pes ..................................................................................................................................... 5
6ervice approach .................................................................................................................................................... 6
%efore performing service .................................................................................................................. 6
$fter performing service ..................................................................................................................... 6
Post service tests ................................................................................................................................ 6
Print Tualit\ test ............................................................................................................... 6
2pen the secondar\ service menu from a /&' control panel M501 .............................. 6
&op\Tualit\ test M527 models ..................................................................................... 7
FaxTualit\ test M527 models ....................................................................................... 7
Parts removal order ............................................................................................................................ 7
Removal and replacement procedures ................................................................................................................. 
&ustomer selfrepair &6R $ parts and assemblies ........................................................................... 
Removal and replacement Toner cartridge ..................................................................... 
,ntroduction .................................................................................................... 
6tep 1 Remove the toner cartridge ............................................................. 10
6tep 2 8npacN the replacement toner cartridge ......................................... 11
6tep  ,nstall the toner cartridge ................................................................ 12
Removal and replacement 6taple cartridge M527 ..................................................... 1
,ntroduction .................................................................................................. 1
6tep 1 Remove the staple cartridge ............................................................ 1
6tep  8npacN the replacement staple cartridge ....................................... 15
6tep  ,nstall the staple cartridge ............................................................... 16
Removal and replacement embedded MultiMedia &ard eMM& M506/M527dn ....... 1
,ntroduction .................................................................................................. 1
6tep 1 Remove the formatter cover ............................................................ 1

(1:: vii
 6tep 2 Remove the embedded MultiMedia &ard eMM& ............................ 1
6tep  8npacN the replacement eMM& ........................................................ 20
6tep  ,nstall the eMM& ............................................................................... 21
6tep 5 ,nstall the formatter cover ............................................................... 21
6tep 6 Reinstall the printer Ƭrmware .......................................................... 22
Removal and replacement +arddisN drive +'' M527c/f/z .................................... 2
,ntroduction .................................................................................................. 2
6tep 1 Remove the formatter cover ............................................................ 2
6tep 2 Remove the harddisN drive +'' .................................................. 2
6tep  8npacN the replacement assembl\ .................................................. 25
6tep  ,nstall the +'' .................................................................................. 26
6tep 5 ,nstall the formatter cover ............................................................... 27
6tep 6 Reinstall the printer Ƭrmware .......................................................... 27
Removal and replacement 'ual inline memor\ module ',MM M506/M527 .......... 2
,ntroduction .................................................................................................. 2
6tep 1 Remove the formatter cover ............................................................ 0
6tep 2 Remove the harddisN drive +'' .................................................. 0
6tep  Remove the dual inline memor\ module ',MM ........................... 1
6tep  8npacN the replacement ',MM ........................................................ 
6tep 5 ,nstall the dual inline memor\ module ',MM .............................. 
6tep 6 ,nstall the harddisN drive +'' ...................................................... 5
6tep 7 ,nstall the formatter cover ............................................................... 7
Removal and replacement Transfer roller ..................................................................... 
,ntroduction .................................................................................................. 
6tep 1 Remove the toner cartridge ............................................................. 
6tep 2 Remove the transfer roller ............................................................... 0
6tep  8npacN the replacement roller ........................................................ 2
6tep  ,nstall the transfer roller .................................................................. 2
6tep 5 ,nstall the toner cartridge ................................................................ 
Removal and replacement &ontrol panel M527 ......................................................... 5
,ntroduction .................................................................................................. 5
6tep 1 Remove the control panel M527 ................................................... 5
6tep 2 8npacN the replacement control panel ............................................ 50
6tep  ,nstall the control panel M527 ....................................................... 50
Removal and replacement &ontrol panel M506x ....................................................... 57
,ntroduction .................................................................................................. 57
6tep 1 Remove the control panel M506x .................................................. 57
6tep 2 8npacN the replacement control panel ............................................ 60
6tep  ,nstall the control panel M527 ....................................................... 60
Removal and replacement :hite bacNing M527 ........................................................ 6
,ntroduction .................................................................................................. 6

viii (1::
 6tep 1 Remove the white bacNing M527 .................................................. 6
6tep 2 8npacN the replacement white bacNing ........................................... 67
6tep  ,nstall the white bacNing M527 ...................................................... 6
Removal and replacement Retention clips M527 ....................................................... 71
,ntroduction .................................................................................................. 71
6tep 1 Remove the retention clips .............................................................. 71
6tep 2 8npacN the replacement retention clips .......................................... 67
6tep  ,nstall the retention clips ................................................................. 7
Removal and replacement .e\board assembl\ M527c/z ........................................... 7
,ntroduction .................................................................................................. 7
6tep 1 Remove the Ne\board M527c/z ..................................................... 7
6tep 2 8npacN the replacement assembl\ .................................................. 2
6tep  ,nstall the Ne\board M527c/z ........................................................ 2
&ustomer selfrepair &6R % parts and assemblies ......................................................................... 6
Removal and replacement Multipurpose tra\ Tra\ 1 picNup roller and
separation pad ................................................................................................................ 7
,ntroduction .................................................................................................. 7
6tep 1 Remove the roller ............................................................................. 
6tep 2 Remove the separation pad assembl\ ............................................. 
6tep  8npacN the replacement roller and pad ........................................... 1
6tep  ,nstall the separation pad assembl\ ................................................ 2
6tep 5 ,nstall the roller ................................................................................ 
Removal and replacement Tra\ 2x roller Nit ................................................................ 6
,ntroduction .................................................................................................. 6
6tep 1 Remove the tra\ ............................................................................... 7
6tep 2 Remove the picNup and feed roller assembl\ .................................. 
6tep  Remove the separation roller assembl\ .......................................... 
6tep  8npacN the replacement assemblies ............................................. 100
6tep 5 ,nstall the separation roller assembl\ ........................................... 101
6tep 6 ,nstall the picNup and feed roller assembl\ ................................... 102
6tep 7 ,nstall the tra\ ................................................................................ 105
Removal and replacement &ontrol panel M501 ....................................................... 106
,ntroduction ................................................................................................ 106
6tep 1 Remove the control panel M501 ................................................. 106
6tep 2 8npacN the replacement assembl\ ............................................... 10
6tep  ,nstall the control panel M501 .................................................... 10
Field replaceable units FR8s / %ench repairable units %R8s ..................................................... 11
Removal and replacement (xternal panels, covers, and doors ................................. 11
Removal and replacement Formatter cover ............................................. 115
Removal and replacement &ontrolpanel cover M527 .......................... 11
Removal and replacement Toprear cover M527 ................................... 12

(1:: ix
 Removal and replacement Topleft cover M527 .................................... 1
Removal and replacement 'ocument feeder M527 .............................. 1
Removal and replacement &artridge door assembl\ ............................... 15
Removal and replacement Rear door assembl\ ....................................... 16
Removal and replacement Right cover ..................................................... 17
Removal and replacement /eft cover ....................................................... 17
Removal and replacement 6tapler door or stapler blanN cover M527 .. 216
Removal and replacement 6tapler stationar\ inner cover M527 ........ 22
Removal and replacement Top cover M527 ........................................... 2
Removal and replacement Top cover M501/M506 ................................ 22
Removal and replacement Paper deliver\ tra\ output bin .................... 6
Removal and replacement 6ubscanner assembl\ 66$ M527 ............ 1
Removal and replacement ,ntegratedscanner assembl\ ,6$ M527 .. 62
Removal and replacement ,nternal parts and assemblies ......................................... 7
Removal and replacement 6canner control board M527 ....................... 
Removal and replacement 1ear Ƭeld communication printedcircuit
assembl\ M506x/M527z ......................................................................... 507
Removal and replacement :ireless printedcircuit board :iF,
M506x ....................................................................................................... 51
Removal and replacement :ireless printedcircuit board M527z ......... 5
Removal and replacement Fuser .............................................................. 52
Removal and replacement 6tapler unit M527c/f/z ................................ 55
Removal and replacement Formatter ....................................................... 566
Removal and replacement /aser/scanner assembl\ ................................ 5
Removal and replacement Formatter case .............................................. 65
Removal and replacement Fan FM1 ....................................................... 7
Removal and replacement Fan FM2 ....................................................... 76
Removal and replacement Fuser power suppl\ FP6 .............................. 55
Removal and replacement '& controller .................................................. 
Removal and replacement +ighvoltage power suppl\ ........................... 17
Removal and replacement /owvoltage power suppl\ .......................... 1056
Removal and replacement Tra\s ................................................................................................. 117
Removal and replacement Tra\ 2 .............................................................................. 117
,ntroduction .............................................................................................. 117
6tep 1 Remove the tra\ ........................................................................... 117
6tep 2 8npacN the replacement tra\ ...................................................... 11
6tep  ,nstall the tra\ .............................................................................. 11
Removal and replacement Tra\  .............................................................................. 1151
,ntroduction .............................................................................................. 1151
6tep 1 Remove the tra\ ........................................................................... 1151
6tep 2 8npacN the replacement tra\ ...................................................... 1152

x (1::
 6tep  ,nstall the tra\ .............................................................................. 115
Removal and replacement $ccessories ....................................................................................... 1155
550sheet paper feeder ............................................................................................. 1156
Removal and replacement 2ptional 550sheet paper feeder ............... 1156
Removal and replacement 'ocument feeder rollers M527 ................................... 1162
,ntroduction .............................................................................................. 1162
6tep 1 Remove the document feeder picNup and feed roller assembl\ 116
6tep 2 Remove the document feeder separation roller assembl\ ......... 116
6tep  8npacN the replacement assemblies ........................................... 1165
6tep  ,nstall the document feeder separation roller assembl\ ............ 1166
6tep 5 ,nstall the document feeder picNup and feed roller assembl\ ... 116
6tep 6 Reset the Ƭrmware counter ......................................................... 116
Removal and replacement Fax printedcircuit board M527c/f/z ........................... 1171
,ntroduction .............................................................................................. 1171
6tep 1 Remove the formatter cover ........................................................ 1172
6tep 2 Remove the fax printedcircuit board P&$ ................................ 1172
6tep  8npacN the replacement fax P&$ ................................................. 117
6tep  ,nstall the fax P&$ ........................................................................ 117
6tep 5 ,nstall the formatter cover ........................................................... 1177
,nstall accessor\ ,nternal 86% ports M527 ................................................................. 2
,ntroduction .............................................................................................. 117
6tep 1 Remove the formatter cover ........................................................ 117
6tep 2 Remove the fax M527c/f/z ........................................................ 117
6tep 8npacN the accessor\ ................................................................... 111
6tep  ,nstall the internal 86% ports module ......................................... 112
6tep 5 ,nstall the fax M527c/f/z ........................................................... 11
6tep 6 ,nstall the formatter cover ........................................................... 117
,nstall accessor\ ,nternal 86% ports M506 ................................................................. 2
,ntroduction .............................................................................................. 11
6tep 1 Remove the formatter cover ........................................................ 11
6tep 2 8npacN the accessor\ .................................................................. 11
6tep  ,nstall the internal 86% ports module ......................................... 11
6tep  ,nstall the formatter cover ............................................................... 7

2 Parts anG GiaJraPs  11

For additional service and support information ............................................................................................. 11
$ssembl\ locations ......................................................................................................................................... 115
Printer front view M501/M506 ................................................................................................... 115
Printer front view M527 .............................................................................................................. 116
Product bacN view M501/M506 .................................................................................................. 117
Product bacN view M527 ............................................................................................................. 11

(1:: xi
 2rder parts, accessories, and supplies ........................................................................................................... 11
2rdering ........................................................................................................................................ 11
2rderable parts ............................................................................................................................. 11
6upplies and accessories .............................................................................................................. 11
&ustomer selfrepair Nits .............................................................................................................. 1201
Related documentation and software .......................................................................................... 1202
+ow to use the parts lists and diagrams ........................................................................................................ 1202
Parts and diagrams 'ocument feeder and scanner whole units .................................................................. 120
Parts and diagrams &overs ............................................................................................................................. 1206
&overs M501/M506 ..................................................................................................................... 1206
&overs M527 ............................................................................................................................... 120
Parts and diagrams ,nternal assemblies ....................................................................................................... 1210
,nternal assemblies 1 of  .......................................................................................................... 1210
,nternal assemblies 2 of  .......................................................................................................... 1212
,nternal assemblies  of  .......................................................................................................... 121
,nternal assemblies  of  .......................................................................................................... 1216
Parts and diagrams $ccessories .................................................................................................................... 121
1x550sheet paper feeder ............................................................................................................ 121
$lphabetical parts list ..................................................................................................................................... 1220
1umerical parts list ......................................................................................................................................... 1227

,nGe[  125

xii (1::