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Barbara Norris Case

Instructions

Please read the Barbara Norris Case and answer the following questions:

What needs to change and why?

What are the obstacles to effecting change?

What is your specific action plan for Barbara?

You need to individually prepare a 2 page (single-spaced typed, concise) responses.

Bring a new perspective and dig deeper into the case - take some risks in stating a point of

view / assumptions / recommendations, based on the case facts and personal experience.

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