William Griffin

Apollo Beach, FL 33572

(650) 276-0226 william.griffin@inbox.com

PROFESSIONAL SUMMARY
Over 20+ years of experience in IT with the most recent experience as the IAM (Identity and Access Management) Domain
Lead for North America. I have also been responsible in the roles of Client Cyber Security Manager, Portfolio Delivery Manager,
Technical Delivery Manager, Solutions Architect and Pre-Sales. Extensive programming background on mainframes,
knowledgeable with dotNet utilizing Microsoft SQL Server, ORACLE and DB/2 databases.

Key Skills:
 Program/Project Manager  Investment Banking Back-Office IT Analysis/Assessment
 Pre-Sales, Sales Enablement  CCM - Change and Configuration Management
 CyberSecurity – Identity and Access Management  System Integration Planning and Configuration
 GRC – Governance, Risk and Compliance: Compliance,  Multitier Architectures
Risk and Policy  Application Development
 PCI, COSO, COBIT, SOX, GLBA, HIPAA, NERC, FERC,  Quality Assurance
NIST, ISO …  Trade Show / Conferences - Presenter
 PPM – Project and Portfolio Management

EDUCATION
Masters of Science – Computer Information Systems – University of Phoenix, Phoenix, AZ
Bachelor of Science – Psychology/Mathematics/Anthropology – University of Illinois, Champaign-Urbana, IL

CERTIFICATIONS
ITIL FOUNDATION Android Developer – Pending

SECURITY CLEARANCE: Social Security Administration

TECHNICAL SKILLS
Operating Systems Windows, LINUX, Mainframe
Domain Expertise Banking, Financial Institutions, Telephony, Hospitality, Retail
Languages Assembler, Cobol, C#, Visual Basic, PERL, GEL Scripting
RDBMS MSSQL, ORACLE, DB/2, VSAM, Teradata
Cloud Tools SharePoint, SalesForce
Client Tools MS Office (Word, Excel, Project, Visio, Outlook), XMLSpy
Development Environment Visual Studio, Eclipse
Web Server Apache Tomcat
Source Control Tools Harvest Source Manager, Visual Source Safe

PROJECT/ARCHITECTURE MANAGEMENT
 SRS (Software Requirement Specification)  UML Modeling
 Project Plan / Work Breakdown Structure  Program/Project Manager
 LLD (Low –Level Design)  Security Project Portfolio Manager (Security Operations,
 HLD (High-Level Design) User Access Management, Governance)
 Risk Analysis and Assessments  Managed SDLC (Tactically and Functionally)
 Policy/Procedures/Best Practices  Analysis, Design, Testing, UAT, Implementation,
 Entity Relational Modeling Support
 Impact Analyses (IA’s)  Requirements Definition, Analysis and Acceptance
 Application Interfaces (CRF, ARCat, etc.)  Work-Flow and Mitigation

PROFESSIONAL EXPERIENCE
Page 1 of 7
 William Griffin
Apollo Beach, FL 33572
(650) 276-0226 william.griffin@inbox.com

Capgemini North America Aug 2018 – 2019

Identity and Access Management Domain Lead – North America
Responsible for strategic policies to position, build and expand the Practice
 Attract and retain resources
 Reviewed and initiated policies to enhance the Practice and anticipate industry trends
 Partnered with (PING, IBM, ForgeRock) as a Global Systems Integrator (GSI) while maintaining position as an agnostic
partner for Capgemini’s solutioning
 Intent is to have a diversified resource pool and to reward personnel with challenging and marketable
opportunities
 Managed the most profitable domain in North America
 Responsible for growing the IAM Practice by thirty-eight (38) percent in two quarters
 Ensured customer satisfaction
 Continuous improvement with referenceable accounts
 Sourcing
 Positioned and recommended a strategic migration from a staff augmentation organization to a project and consulting
vertical
 Assisted in organizing resource training and certification plans for multi-IAM toolsets (SailPoint Identity IQ, IBM IGA and the
PING Identity Suite of Products)
 Responsible for the delivery side of the effort model for new projects
 Resource cost and project profitability – Effort Modeling
 Involved operationally with the hiring of new resources including assisting with other potential domain candidates
 Responsible for the performance review of all IAM resources
 Worked in lockstep with the COE (Center of Excellence), Go to Market and Recruiting teams in selecting the right
resources at the right time for solutioning
 Assisted in the creation of Accelerators in the Practice solution offerings
 From a Delivery perspective – lead the document categorization of IAM Practice artifacts that could be
reused.
 Versed in the details of the onshore/offshore model
 Managed the Global Exchange (GX) and VISA concerns for the IAM Practice

Wipro Aug 2014 – Feb 2018

Security Portfolio Manager / Program Manager / Onsite Security Lead
Projects: Neiman-Marcus Group, Williams-Sonoma, Petco Group, Ingredion, Corning, CISCO Systems
 Program Manager for NetIQ IDAM (Identity and Access Manager) – Entitlement Provisioning/Deprovisioning with Microsoft
Azure and the Office 365 Suite. BOX and additional Apps Provisioning. Interface with CASB Netskope (Cloud Access
Security Broker) along with Digital Transformation.
 Managed Security Services On-Site Lead for the Security Transition Phase from Ingredion to Wipro leading into the
Transformation Phase for Steady State.
 Cyber Security - Tokenization, Encryption, Access Management, Certificates, End-Point A/V, Firewalls, Load Balancers,
IDS/IPS, SIEM, SOC (Security Operations Center), etc.
 Security Manager – SOC – managed team effort in initializing and standing-up a SOC with a roadmap of continuous
improvement
 Security Tower Portfolio Manager for Security Operations, UAM and Governance (onshore and offshore)
 Interfaced with Sales, Presales and Delivery on Account Deliverables and Reporting
 Managed new projects involving
 Sourcing
 Pricing and Duration
 Organized and participated in ARC/RRC meetings which were presented to NMG
 Participated in contract renegotiations
 Responsible for Software and Appliance Renewals
Page 2 of 7
 William Griffin
Apollo Beach, FL 33572
(650) 276-0226 william.griffin@inbox.com

 Managed Security Vendor interactions involving presentations/training

 Responsibility Breakdown
 Conducted timely meetings with Executive Management team to communicate directives, validate perceptions
and measure performance
 Communicated progress and health of the program with all stakeholders
 Lead weekly meetings with Wipro Security Project Managers to drive and ensure business and technical
deliverables were progressing acceptably as per each respective project
 Lead Wipro Security Team for Program & Project delivery (New Projects, System Operations, (BAU) Business
as Usual, (UAM) User Access Management and Governance).
 Ensured successful completion of all tasks, activities, milestones and deliverables through
associated tests, verification and validation, review and approval process
 Managed MSS Engagement Team for security services along with on-boarding/off-boarding of resources and
other logistics.
 Developed a strong understanding of business drivers and strategies for this program and provided an
execution model as per discussions
 Established the roles and responsibilities of assigned resources and managers (Project Manager & Delivery
Assurance Manager)
 Identified, tracked, monitored and communicated Program and Project-related issues, scope changes,
variances and contingencies arising during Program/Project implementation to Executive team
 Maintained and conveyed the Security strategic plans
 Evaluated risks and mitigated contingencies
 Supported and managed the program and project management decision process between Customer
accounts and Wipro
 Managed complex business and technical problems/issues resolution, risk mitigation and project
recovery/sustainability

OneFirst Business Management/ComplianceEngineers Atlanta, GA Sep 2012 – Jul 2014

Solution Architect
Project: Project-based (Security, Assessments)
A privately-held company specializing in information security, compliance, and overall IT program management.
 Project-based IT consulting concentrating in
 Security (Encryption/Tokenization)
 GRC (Governance, Risk and Compliance)
 Change and Configuration Management
 Assisted brokerage firms seeking value added capital expenditure justification including, but not limited to impact analyses,
assessments, proposals, tool selection and best practices
 Prototype, proof of concept, application roadmaps
 Utilized SalesForce and SharePoint
 Conducted architectural reviews aligning IT with the Business
Page 3 of 7
 William Griffin
Apollo Beach, FL 33572
(650) 276-0226 william.griffin@inbox.com

 Interfaced with third-party vendors and cross-functional teams

 Managed concurrent projects

Protegrity Stamford, CT Feb 2012 – Sep 2012

Solution Architect
Project: PreSales – Protegrity Data Protector
Software/Tools: MSSQL, ORACLE, Teradata
A privately-held company specializing in data protection and security.
 PCI specific customer savings averaged $600,000/ year ($350,000 in QSA - Qualified Security Assessor - audits and
$250,000 utilizing internal resources)
 Presales focus with Services responsibilities
 Assisted the Sales team in qualifying opportunities and positioning the solution
 Interfaced with the customer in discovery activities and requirements gathering to determine customer needs
 Provided Protegrity unique differentiators versus other solutions (Tokenization, Hadoop, Big Data)
 Information gathering, SOW (Statement of Work) creation and other customer oriented documentation
 Technical resource throughout the sales cycle
 Service support for early adopter customers
 Managed the presales engagement including SalesForce
 Responded to RF(x)’s
 Install and implement solution

Bank of America Charlotte, NC Apr 2011 – Jul 2011

Technical Program/Project Delivery Manager – Clarity Upgrade Program
Project: Clarity and all subprojects
Software/Tools: Clarity, ORACLE
 Technical Program/Project Manager for Clarity upgrade from release 7.5.3 to version 12.1.1
 Responsible for and managed the technical portion of the $6 million dollar upgrade project. Tool is used by all 25,000+
bank employees for resource and project management
 Managed 20+ virtual resources (Charlotte, Atlanta, Orlando and India) including Bank Associates, Consultant Contractors and
CA Technology Professional Services
 Provide a seamless successful upgrade to the latest supported release of Clarity within all environments (Development (3
environments), UAT (User Acceptance Testing), SIT (System Integration Testing), Contingency and Production
 Devised and implemented action plans based on results of meetings
 Owned all program artifacts
 Owned the project plan and responsible for modifications due to program changes
 Addressed all technical issues (TAR’s)
 Daily virtual team meetings - Status, Activities and Objectives
 Conducted and participated in meetings with other virtual teams (common services)
 Reported progress and status to the Enterprise Technology Applications team, the Service Delivery team and the
Business Partners
 Infrastructure team – hardware builds: interfaced with the datacenter, database racks, bandwidth and performance
 Web services team – Ensured that web requirements were in sync with the application requirements
 Java Virtual Machine team – Interfaced and supervised that each JVM was created to specifications
 Business Objects team – verified that BO configuration was within application specifications for both Linux and Wintel
environments
 Database team – ensured id’s and database configurations were matched with the applications specifications

CA Technologies Islandia, NY Jan 2008 – May 2010

Engineering Services Architect
Project: GRC (Governance, Risk, and Compliance) Manager
Page 4 of 7
 William Griffin
Apollo Beach, FL 33572
(650) 276-0226 william.griffin@inbox.com

Software/Tools: GRC Manager, ORACLE, MSSQL

GRC Field Specialist for Governance, Risk and Compliance Manager, SME augmenting CA Services. Activities involved;
 Savings for a $10 Billion dollar customer with 1500 controls
 6-month ROI
 Annual savings of $2.75 million for the first three years
 Authoritative Advisor
 CA Sponsor for Acxiom, an ‘early adopter’ GRC Manager customer
 Briefed customer’s executive sponsors in solution value, capabilities and overall project status
 Demonstrated expertise in client’s industry and understood their competition
 Demonstrated domain knowledge and assisted defining GRC requirements
 Provided consultative presentations, white board discussions and GRC demonstrations
 Effectively communicated solution value proposition and differentiators
 Demonstrated effective knowledge of Governance, Risk and Compliance domain knowledge
 Consultative recommendations for GRC processes, controls, workflow automation and GRC role based dashboards
 Customer Advocate
 Managed customer’s high priority issues
 Organized, lead and delivered support/development responses
 Collaboration
 Coordinated internal and external resources to effectively pursue opportunities
 Consulted with Product Management, Development and Marketing in identifying business requirements to incorporate into
future solution releases
 Consulted with Sales, Services and Support in qualifying and identifying issues and concerns associated with the delivery
lifecycle; subsequently collating and delivering suggested responses
 Persuasively communicated solution capabilities and future roadmap capabilities
 Best Practices
 Performed control mappings for COSO and COBIT frameworks
 Provided recommendations for customized portlets and hierarchical informational rollups
 Lead cooperative workshops (JAD sessions) in capturing client requirements and defining objectives
 Assisted Sales and Services in identifying and assessing opportunities
 Created and performed ROI analysis for GRC projects
 Highly detailed and process oriented

BearingPoint Pontiac, MI Jan 2007 – Jan 2008

Senior Business Consultant – Transformation Services
Project: Clarity
Software/Tools: Clarity, ORACLE
 Clarity IT Governance Subject Matter Expert for General Motors GFIMS (Global Financial and Indirect Materials Services)
project. A $275 million dollar SAP Worldwide implementation project.
 Member of BearingPoint’s IT Transformation practice and one of the lead technical liaisons for the ERP-ITG Solution Offering.
Responsibilities included supporting Clarity’s tactical operations and strategic positioning.
 both Linux and Wintel environments
 Database team – ensured id’s and database configurations were matched with the applications specifications

CA Technologies Atlanta, GA Oct 1997 – Oct 2006

Business Development Owner and Other Positions/Roles
Project Activities: PreSales – Sales Enablement
Software/Tools: Clarity, ORACLE, MSSQL, Unicenter Desktop and Server Management, Harvest, Erwin, Asset Manager, SQL
Station, Service Desk
Program Manager: CSCR internal CA projects
Business: Coca-Cola, USA and Canada
Page 5 of 7
 William Griffin
Apollo Beach, FL 33572
(650) 276-0226 william.griffin@inbox.com

SWAT: Change Management and Process Management

Senior Consultant: Change and Configuration Management
 Program Project Manager:
 Project reduced internal change management costs by $10 million per year
 Co-managed and coordinated the Consolidated Source Code Management project (CSCR).
 Responsible for timelines and reported on progress of the BU’s to the Executive VP of Development
 Business Development Owner:
 Solutions Strategist for large accounts
 Technical liaison for Sales and Technology Services for the Coca-Cola Company
 Atlanta Solution Center Owner:
 Responsible for $25 million dollars in new product quarterly sales
 Managed the Southeast’s largest technology production showcase center
 Managed Solution Center meetings and coordinated sales, pre-sales presentations and demonstrations
 SWAT:
 Platinum Technologies acquisition prompted creation of team for Harvest, ERWin, Component Modeler and Process
Continuum
 Senior Consultant:
 BSO (Business Service Optimization) business unit – presales / sales enablement SME for Endevor and Harvest CCM,
POC’s, RF(x)’s, sales positioning and customer satisfaction

Trecom; Fujitsu Atlanta, GA March 1995 – Oct 1997

Senior Business Requirements Consultant
Project: TIRKS and Billing
Software/Tools: Mainframe/Wintel/UNIX
 BellSouth Telecommunications – Planning and Provisioning Re-Engineering Project
 MCI Telecommunications Corporation – Contract Billing Solutions / Special Customer Arrangements
 BellSouth Long Distance – Customer Billing Applications

Page 6 of 7
 William Griffin
Apollo Beach, FL 33572
(650) 276-0226 william.griffin@inbox.com

TECHNOLOGIES
PROTEGRITY DSP (TERADATA/BIG DATA)
BUSINESS INTELLIGENCE (PORTAL/REPORTING), SQL STATION, ALLFUSION CCC/HARVEST, ALLFUSION
ERWIN DATA MODELER, WINDOWS, ECLIPSE, MICROSOFT VISUAL STUDIO .NET, PERL, GEL, XMLSpy
GRC (GOVERNANCE, RISK and COMPLIANCE) MANAGER
CLARITY PPM (PROJECT AND PORTFOLIO MANAGEMENT)
BUSINESS OBJECTS
UNICENTER SERVICE PLUS SERVICE DESK, (DESKTOP and SERVER MANAGEMENT) UNICENTER
SOFTWARE DELIVERY- ASSET MANAGEMENT- REMOTE CONTROL
ALLFUSION PROCESS MODELER, MODELMART, ALLFUSION COMPONENT MODELER, CLEVERPATH
PORTAL, CLEVERPATH FOREST & TREES
IBM 3090, 3081, 3033, 370/168; AMDAHL V7, V8; COBOL, BAL, IDEAL/DATACOM, COBOL II, C++, VB.NET, HTML,
XML; OPAL, JASMINE, ALLFUSION ENDEVOR, EZTRIEVE, OS/390, VSAM, IMS, CICS, DB2/UDB, MS SQL
SERVER, ORACLE, INGRES, POSTGRESQL; TSO/SPF-FSE, CMS, UNIX, EDF-INTERTEST, VIASOFT,
EXPEDITOR; PANVALET, LIBRARIAN, METHOD 1 - INSTALL/I- DESIGN/I; MVS JCL AND IBM UTILITIES

Page 7 of 7