August 12, 2020

The Honorable Louis DeJoy

Postmaster General
United States Postal Service
475 L'Enfant Plaza West, Southwest
Washington, D.C. 20260

Dear Postmaster General:

We write to follow up on the letter that was sent on August 6 to you regarding many serious concerns about operational changes
that you have implemented since assuming the position of Postmaster General, which have worsened the crisis facing the Postal
Service, and specifically have exacerbated a dramatic increase in delayed and undelivered mail impacting mail delivery times
and quality of service for Americans. We wrote last week, and sadly, the letter sent today to the Oversight Committee is
insufficient.

As you know, the United States Postal Service is a pillar of our American Democracy that is enshrined in the Constitution,
which empowers Congress to "establish Post Offices and Post Roads." The Postal Service provides critical services for the
American people: delivering medicine to seniors, paychecks to workers, tax refunds to millions and absentee ballots to voters.

It is always essential that the Postal Service be able to deliver mail in a timely and effective manner. During the once-in-a­
century health and economic crisis of COV!D-19, the Postal Service's smooth functioning is a matter of life-or-death, and is
critical for protecting lives, livelihoods and the life of our American Democracy.

The House is seriously concerned that you are implementing policies that accelerate the crisis at the Postal Service, including
directing Post Offices to no longer treat all election mail as First Class. If implemented now, as the election approaches, this
policy will cause further delays to election mail that will disenfranchise voters and put significant financial pressure on election
jurisdictions. Because many states have traditionally allowed voters to request absentee ballot applications and absentee ballots
within a few days of the election, it is essential that standard delivery times remain short and pricing remain consistent.

We also remain concerned about a significant operational restructuring, done without any apparent analysis and consultation,
which will weaken the ability of the Postal Service to respond to local needs. These changes were made without sufficient
consultation with Congress, and include reductions of overtime availability, restrictions on extra mail transportation trips, testing
of new mail sorting and delivery policies at hundreds of Post Offices, and the reduction of the number and use of processing
equipment at mail processing plants. These changes compound the operational and service delays that you have instituted.

During our meeting with Leader Schumer on August 5, you committed to greater transparency and accountability with the
Congress and the American people regarding the changes that you have made, which directly reach into the lives of the
American people. We remind you of your pledge to provide documentation of the operational changes that you have and are
currently making, and of the Postal Services' plan to successfully deliver election mail during the 2020 elections.

The Postal Service motto states, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift
completion of their appointed rounds." Let us keep the promise provided for in the Constitution to the American people.

We await your swift reply.

ca,,,¥
Sincerely,

;(j ��
��� CAROLYN B. MALONEY
Speaker of the House Chair, Committee on Oversight
STENY H. HOYER BEN RAY LUJÁN
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