Vendor Survey

As a valued vendor of CompanyX, we are interested in your thoughts regarding several aspects of our organization.
At CompanyX we strive to provide world class products, service and value, in that, our vendors are a part of our process and
our goals, and we desire your input as we seek to ascertain what areas we excel in and likewise, areas that might need
improvement in our interactions with our you, our vendors.
Please answer the following 10 questions by simply check-marking the box associated with your rating of CompanyX for that
question with a 1 to 5 rating system (1 = lowest level and 5 = highest level).
There is also a comment section provided if you would like to directly comment on any concerns you might have.

1. low 2. below average 3. average 4. above average 5. high

1 2 3 4 5
Rate the business activity level that your organization has with CompanyX compared to other clients          

Rate your satisfaction level related to the overall business communications you have with CompanyX          

Rate the level of which you find dealing with CompanyX when products or services are requested          

Rate your level of satisfaction in CompanyX expected timelines for products and services          

Compared to other clients, what level of expedited products and services does CompanyX require?          

If an issue arises, rate your level of satisfaction in the communication with CompanyX staff          

How would you rate CompanyX staff in their understanding of your organizations products/services?          

How would you rate your organizations ability to meet CompanyX deadlines for products/services?          

How would you rate your organizations ability to provide CompanyX with needed documentation?          

If asked by another vendor, what is the likely hood of you recommending CompanyX as a client?          

Comments:

To complete survey, please either edit the form in Word or Excel by check-marking the appropriate boxes, saving the file and
then emailing it back to the sender, or print the survey, check-mark your answers with pen, scan and email back to sender.
The survey can be emailed back to companyx, thank you for your time and consideration.

DOC# XXXX Vendor Survey