HP LIFE

Communication technologies
for effective leadership
Good communication is essential to effective leadership. Many communication technologies can assist leaders with different
leadership strategies. You might consider using the following technologies to facilitate communication and collaboration in
your business.

Internet voice and video call applications allow you to make voice or video calls with one person or a group of people. It can be
an alternative to telephone calls or traveling to the same place for a face-to-face conversation.

Instant messaging applications let you have real-time text chats with people online. You can see whether someone is online
(available for chat) or offline (not available). You may use this to get quick responses and status checks from staff members.

Collaborative document editing tools are Web-based applications that allow you to create, edit, and share documents from
your browser. Multiple people can work on the same document simultaneously. You may use these tools to gather ideas and
collaborate with your employees, partners, and customers.

Screen sharing tools allow you to show your screen or part of your screen to people whom you are connected with remotely.
Use this tool to coach or communicate ideas among your staff employees, partners, and customers.

Online community sites create online conversations or postings for the leader and staff members to get to know one another
and share knowledge. People can use their profile pages, postings, and groups to share information about themselves, their
interests, and ideas. This helps leaders to create a sense of community among the staff.

The table below shows more details about the recommended technologies for each leadership strategy.

Internet Instant Collaborative Screen Online

voice and messaging document sharing community
video call editing
Share a vision (Visionary) X X X
Give order or directions
X X X
(Directive)
Foster ideas or agreement
X X X X X
from the group (Collaborative)
Inspire by example of
commitment and hard work X X X
(Pacesetting)
Build connection and closeness
X X X
in the staff (Affiliative)
Provide instruction or coaching
X X X X
(Coaching)

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