Sales & Marketing Department J Document No: HI-SD-N19, Revision No: INTERNAL MEMO Effective Date: 17/08/2019 No. of Pages:_04 Date: 7" August 2020 MEMO NO: 06/2020 FROM: SALES AND MARKETING DEPARTMENT TO: DISTRIBUTORS/AGENTS REGIONAL MANAGERS/SALES EXECUTIVES SUBJECT: CHANGING OF ONER APPLE/BERRIES BOTTLE CAPS. This is to inform you that we are in the process of changing our bottle caps for Oner Apple Juice 500m| from the renown green cap to a new red bottle cap. This decision has been influenced by the effects on the old caps that have been caused by over stacking of the cartons. The new cap will have more strength in comparison to the old one. In this respect we are recalling all Oner Apple and Oner Berries 500ml that was produced in July 2020. Moving forward, you are urged to follow the stacking guidelines attached; Please Note: /t should not be stacked more than five (5) lines. Failure to do so will result into penalty. For further inquiries please contact Customer Care on the Numbers below; 4. 0755202500 (WhatsApp) 2, 0800999008 (Toll Free)Thank You. a ITRY SALES MANAGER Distributor’s Name: Signature:.. Date: C.C: Director Sales and Marketing C:C: General Manager C.C: Transport Manager €:C: Customer Relati onship ManagerSTACKING GUIDELINES 4 -Product Protection L.__ Products should be stacked in an enclosed area, TI. Products should be stacked away from sunlight/heat & rain/dust. lil, You should not add more than five lines. W. Floors should be cleanable, washable, sloped to drains and erack free. V. Good products should be separated from damaged/expired products to avoid cross contamination. 2-Produet Handling |. Products should be kept on pallets and 0.5m away from the wall T_ Non-conforming products shauld be kept separately Til, Pest control measures should be in place. 3-FIFO Implementation T.__ Daily record of expiry and short expires should be maintained and communicated “= Housekeeping L__ Floor, Ceilin II, Pallets, products, and packaging are clean. Walls, Lights are clean iil. Lighting system should be working properly. IV. Pallets, products and packaging should be kept clean.