Claire Hatcher

EDUCATION
Elon University, Elon, NC May 2021
Major: Strategic Communications GPA: 3.6
Minor: Business Administration
Honors: Presidential Scholarship recipient, President’s List Spring 2019 – Spring 2020
Study Abroad: Florence, Italy: Elon Center Abroad (AEF) Fall 2019

WORK EXPERIENCE
NewBeauty, New York, NY July 2020 – August 2020
Business Development Intern
 Researched leads and collected contact information for sampling prospecting
 Communicated deadlines to clients and followed up for tracking information
 Analyzed subscriber feedback and created brand recaps
 Led brand calls
Elon Center for the Performing Arts, Elon, NC September 2017 – Present
Box office assistant/House manager
 Reserve event tickets for students, faculty/staff, and community members
 Collect and record cash, credit, and check sales for performances
 Answer, return, and redirect phone calls
 Train ushers prior to events
 Deliver preshow curtain speeches
 Resolve any unexpected conflicts that may occur at performances
Cape Fear Country Club, Wilmington, NC May 2018 – Present
Seasonal Café Server
 Provide immediate attention to all members and guests upon seating
 Collect orders and enter them into the POS system
 Deliver food and drink orders to the pool deck and café dining room
 Verify accuracy of all charges on chit
 Prepare drinks including smoothies, frozen drinks, coffee, espresso, and alcoholic
beverages
Island Java, Carolina Beach, NC May 2017 – December 2017
Barista
 Collected customer orders and entered them into the POS system
 Conducted cash and credit card transactions
 Prepared and distributed food/drinks in an accurate and timely fashion
 Trained new employees on customer service standards
 Entrusted as a key holder to open or close shop depending on shift

PERSONAL INTERESTS AND INVOLVEMENT

 Beauty & Wellness section editor for The Edge, Elon’s lifestyle magazine
 Philanthropy Assistant for Sigma Kappa sorority, Spring 2019
 Member of Lambda Pi Eta communications honor society
 Member of PRSSA