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Ob 161230174245 PDF
Ob 161230174245 PDF
Abhishek Goyal
Priyanka Joliya
Sakshi Kankar
Sonali Bansal
WHAT IS CONFLICT
Conflict can be defined in many ways and can be
considered as an expression of hostility , negative
attitudes , aggression and misunderstanding .
Conflict may emerge between different
organisations or within organisations , or between
organisations and their social and political
environments .
• A conflict is serious disagreement or argument
between two or more persons
Definitions Of Conflict
• According to Joe Kelly , “ Conflict is defined as
opposition or dispute between persons,
groups or ideas ”.
• According to Follett, “ Conflict is the
appearance of difference , difference of
opinions, of interests ” .
Views on conflict
(1930-1940)
Traditional view:
The early approach to
conflict assumed that
all conflict was bad.
Conflict was viewed
negatively, and it was
usedwith such terms as
violence, destruction.
conti…
.
Individual level Group level Organizational level
Conflict Conflict Conflict
Inter Intra
Group Group
Conflict Conflict
Intra Individual Conflict
This is an Internal Conflict that involves the
struggle between the character and his / her
opinion.