Daily cash withdrawal / cash deposit limit at CSP is

Rs. 10000/- per day

The …… is responsible to capture finger prints, photograph and copy of accounts opening form:

CSP

The bio-metric data and personal bio-data of the customer is sent to the back office of the front end
vendor by CSP on …….

Same day

The security documents for SBI Tiny SB-cum-OD facility is;

All the above Viz. Specific arrangement letter, DP Note & DP Note and DP Delivery letter.

For lost or damaged card, the CSP records the details in the register and advises card management
centre immediately to de-activate the card:

True

POS terminal which is used by CSP who enrolled the customer is called:

Home POS

In the deceased cases, if no nomination is available, the Link branch will settle the case as per
delegation of power.

True

The interest on SBI Tiny SB account is applicable only when balance is more than Rs. 500/-

True

The time norm for dealing with complaints / grievances is;

21 days

The Link branch accepts cash from customer and updates the smart card transaction in the POS
terminal and passes:

Debit cash account, credit FI intermediate cash BGL account

What is SBI Tiny Card?

All the above

Which of the following true in case of SBI Tiny SB account

All of the above

The SBI Tiny SB-cum-OD account will have auto reduction in drawing power (DP) ….

Monthly

Maximum repayment period (equated month installments) in SBI Tiny SB-cum-OD is

24 months

The CSP on receiving the personalised card enters the details …… and hands over the card to
customer after finger print verification and obtains acknowledgement of the customer …..

In the register

When a customer makes a cash deposit using his smart card at the CSP following steps are followed:

All the above

An electronic extract of all accounts opened containing the account No is sent to DAU. DAU forwards
the same to …

Front end vendor

In SBI Tiny Savings Bank account, joint operations mode is available

False

Initial deposit for SBI Tiny Savings Bank account is

Nil

SBI Tiny card holder is eligible for SBI Tiny SB-cum-OD facility if he/she completes ______

6 months

For amounts less than Rs. 50000/-, the KYC details are verified in line with RBI guidelines for “No Frills
A/c” and ….

CSP authenticates the details

In SBI Tiny card accounts, the minimum cash deposit / withdrawal is:

Rs. 10/-

The Link branch verifies the particulars in the upload file with the physical account opening forms and
uploads for account opening in CBS using the interface provided in CBS

True

The limit for maximum transaction in SBI SHG smart card account is ….

Rs. 1 lakh (needs to verify)

In SBI tiny SB-cum-OD, eligible loan amount is …… times of average monthly balance (15th of month)
for preceding 6 months or equal to 4 months net income assessed by Link branch.

Minimum balance to be maintained in SBI Tiny Savings Bank account is

Nil

Under SBI Tiny card, SHG customers can deposit instruments (cheques / drafts) and issue cheques to
third party for making payments.

True

The complaints may be made to CSP in written or verbal form. The CSP may redress or refer to
Channel Manager / Link branch.

True

Any transaction done by system (interest credit / debit) on FI account is pushed to front end server
through:

DAU

Which of the following is true with regard to maturity period of Recurring deposit under SBI Tiny card?

All the above

While closing the smart card based account (SB), the customer is ….

Allowed to withdraw outstanding balance

In case of wrongful remittee, the technology vendor can fire a pair of transaction to credit the remitter’s
account

True

All transaction done by CSP after ….. PM till ….. AM of the next day will be offline

7.30 and 9.00

Maximum amount of remittance in SBI Tiny card remittance is

Rs. 20000/-

Who sends the bulk uploads to the Link Branch?

DAU

For Premature payment, the interest paid will be

1% less
The back office of front end vendor converts the bio-metric and other data received from CSP into bulk
upload format after attaching a unique identifier to each customer and sends the file to …..

DAU

SBI SHG Smart card account facility is meant for;

a & b both

In the deceased cases, the Link branch verifies;

All the above

The Channel Manager to verify occurrence of override in;

All the above