Download as pdf or txt
Download as pdf or txt
You are on page 1of 21

QUALITY MANAGEMENT

REVIEW
2012 – 2013
Aim of the QM Review

The aim of the Review is to assess the Quality


Management System for:
 Adequacy or sufficiency.
 Suitability to purpose.
 Effectiveness or ability to do the job right.
To decide what the next steps in the
development of the Quality approach in the
company are to be.
Structure Of The QM Review
The Review of the Quality Management System looks at:

 A. ASSESSMENT OF QMS PERFORMANCE with QM Progress, Policy,


Objectives and Targets

 B. REVIEW INPUTS with Results of Audits, Internal and External /


Communication from External Stakeholders / Summary of Process
Performance / Product Conformance Results / Preventive and
Corrective Actions, Follow-up actions from previous Management
Reviews, Personnel Issues: Changes in staff, training needs, etc. /
Changes or Events That Could Affect this Management System /
Recommendations for Improvement

 C. REVIEW OUTPUTS with Continuous Improvement Issues / Changes


in Resources and New QMS Objectives for the coming year
A. ASSESSMENT OF QMS
PERFORMANCE
A.1. Management System Progress
A.2. QMS Policy Modifications
A.3. QMS Objectives and Targets
B. REVIEW INPUTS
B.1. Results of Audits, Internal and External
B.2. Communication from External Stakeholders,
Including Complaints from Customers
B.3. Summary of Process Performance /
Product Conformance Results
B.4. Summary of Preventive and Corrective
Actions
B.5. Follow-up actions from previous
Management Reviews
B.6. Personnel Issues: Changes in staff,
training needs, etc.
B.7. Changes or Events That Could Affect
this Management System
B.8 Recommendations for Improvement
C. REVIEW OUTPUTS
C.1. Continuous Improvement Issues for
this Management System:
C.2. Changes in Resources
C.3. New QMS Objectives for the coming
year
Thank You!
Business Online Learning
www.business –online-learning.com

You might also like