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Improving Key Business Processes Inside Microsoft Office 365, Salesforce, and Sap With Opentext Extended Ecm
Improving Key Business Processes Inside Microsoft Office 365, Salesforce, and Sap With Opentext Extended Ecm
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ECM capabilities
▪ Ties processes and
information together in
business workspaces:
▪ Business content from
Project Manager Assistant
Extended ECM, with
Business data from
business applications
▪ Deeply connects data,
relationships, and roles Account
Executive
HR Admin
▪ Metadata is automatically
applied adding context
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DEMO
Sales order escalation scenario
Content editing & Access content & insights Improved productivity &
Collaboration inside process order processing
KUKA
Industry
• Manufacturing & Automation
Solutions
KUKA consolidate document silos using
• OpenText™ Extended ECM for Salesforce®
• OpenText™ Extended ECM for SAP Solutions Extended ECM for Salesforce and SAP,
Results
streamlining business processes
• SAP and Salesforce users now Requestors and buyers can easily access any procurement related
access a unified customer dossier content like correspondence, product collaterals, or specifications.
that feeds from the CRM and the ERP
systems
• Account managers have “We are using OpenText to consolidate and streamline
transparency and quick insight into information flows inside KUKA and beyond. The connectivity of
the customer record and can seize a Extended ECM to our strategic applications from SAP and
new upsell opportunity based on
amount of active service notifications. Salesforce helps to improve efficiencies, gain insight and serve
our customers better.”
• Extends previous digital contract
management solution based on Kristijan Jarc
OpenText Extended ECM for SAP EIM Project Lead
Solutions
Extended
ECM
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