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K&K Car Wash Fleet Contract

Agency Name:​ ___________________________________________________________

Agency’s Physical Address​: ________________________________________________


_________________________________________________

Company’s Mailing Address​ (if different than above): _______________________________


_______________________________________

Fleet Contact Person:​ Company must determine who at their agency will serve as the Fleet
Contact Person for this contract.

Fleet Contact Person: _____________________________________________(please print)

Fleet Contact Person Phone Number:________________________________ext:___________

Fleet Contact Person’s Supervisor (if applicable):___________________________(please print)

Fleet Contact Person duties include:


1. All communication with K&K Car Wash regarding fleet cards.
2. Receipt of fleet cards.
3. Distributing fleet cards to card users.
4. Ordering/reordering fleet cards.
5. Distribution of Fleet Card usage procedures to appropriate Agency staff.
6. Management of the account, keeping accounts current and paid.
7. Maintaining a record of all authorized persons who have physical access to the Fleet
Cards.
8. Termination of lost/stolen cards.
9. Receipt of agency activity reports and statements.

CARD ISSUANCE:​ Fleet Cards will be distributed to the Fleet Contact Person. The cards will be
sorted, bundled and delivered according to the Fleet Contact Person’s specifications. Each card
will be issued for a minimum of one (1) year. K&K Car Wash will set up the account(s) and
issue cards after receipt of this contract. The time to setup the account(s) will be dependent
upon the complexity and size of the Agency. The implementation period can take up to 14 days
for the most complex setups. Agency can order additional cards at any time.

CARD RENEWAL​: Card will automatically renew unless the Fleet Contact Person cancels the
card. The Fleet Contact Person will be responsible for keeping all card information current.

CARD CANCELLATION AND LOST OR STOLEN CARDS​: To cancel a card, destroy card and
notify K&K Car Wash by calling 785-531-2001. If a card is lost or stolen, immediately notify K&K
Car Wash at 785-531-2001. ​Upon notification​ of a lost or stolen card, the Agency is not liable for
unauthorized charges. However, for any charges occurring ​before​ the notification of lost or
stolen card, the Agency shall be responsible for those charges. The Fleet Contact Person will
be responsible for coordinating cancellation of the card and working with K&K Car Wash to
reissue a card for the account. Each card can be replaced one (1) time per year at no charge
to the Agency. Additional cards needing replaced can be obtained at a $5.00 charge per card.
All cards ordered as lost/stolen will result in a new card number and the original card will be
rendered inactive in the system.

CARD USE​: Fleet Cards can ONLY be used at K&K Car Wash in Ellsworth, KS. They will work
at both manual and automatic washes. If using the manual washes, be sure to push the green
“STOP” button on the card swipe machine when your wash is complete or your card will be
charged the maximum fee of $15.00. Agencies are responsible for all charges on the fleet card
due to failure to “STOP” the wash.

INVOICING​: Invoices will be sent and due to be paid on a monthly basis. Invoices shall include,
at a minimum, the following level of detail:
1. Number of washes per card.
2. Cost per wash.
3. Net amount due from Agency..
Nonpayment may result in termination of fleet card account and refusal by K&K Car
Wash to issue renewal of the account.

INVOICE RECONCILIATION:​ Agencies shall have a reconciliation or transaction auditing


process in place for the review of all transactions to prevent theft, abuse and fraud relating to
the overall use of the card. It is the responsibility of each Agency to review fleet card charges
and monthly invoices to reduce unnecessary and inappropriate charges. It is also the
responsibility of each Agency to inform vehicle operators of current contracts and provisions and
policies relating to fleet card purchases. If an unauthorized purchase is detected, the transaction
should be promptly investigated to determine whether the transaction was listed incorrectly or is
truly an unauthorized purchase.

DISPUTE RESOLUTION:​ Disputed charges can result from incorrect amounts, duplicate
charges, incorrect product codes, incorrect product quantities, unprocessed credits, fraud or
misuse, or equipment malfunction. In the event of any dispute arising between K&K Car Wash
and an Agency regarding services provided pursuant to this Contract, the complaining party
shall notify the other and shall make a good faith effort to resolve the dispute within thirty (30)
days.

K&K Car Wash reserves the right to terminate a fleet card account at any time.

Fleet Contact Person’s Signature:_________________________________________________


Fleet Contact Person’s Supervisor (if applicable):_____________________________________

K&K Car Wash Authorized Signature:______________________________________________

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