COTS Compatibility Matrix

BI Industry
COTS Products COTS Versions Gplus Application
8.1.1.14

Siebel CRM ?? ??
8.1.1.14
Siebel UCM N/A

Siebel Tools 8.1.1.14 ??

Siebel HI Web Client 8.1.1.14 ??

Siebel Open UI Web Client 8.1.1.14 ??

Genesys Administrator 8.1.304.04
Genesys WFM 8.5.1
Gplus ??
Genesys Crystal ??
Genesys SAP BOE ??
BI Analytics Dashboard 11.1.1.7.0
BI Publisher 11.1.1.7.0
 BI Apps 7.9.6.3
Informatica 9.1.0
DAC 11.1.1.6.4
Criteria
1. Common Siebel Repository between CC & OCH
2. HTML 5 Compliant
3. MS Ofice 2013 if not what are the alternatives
4. SMTP and POP3 supports TLS Encryption
5. Server OS (Windows 8 R2) Compliant
Upgrade Steps (PINT3)
1. Prepare Merge
2. Siebel Repository and Ancestor Merge
3. Post Merge
4. Upgrep Siebel DEV database
5. Post Upgrep
6. Implement Gplus adapter??
7. Corrective action - merge conflicts
8. Unit Test traditional Siebel UI
9. Turn on Open UI
10. Unit Test on Open UI

FF R5.3 ?
FF R6 Defect Fixes?
FF R6 (pre early deployment final fix)?
FF R7 Defect Fixes ?
 COTS Compatibility Matrix

MS Office Client OS SMTP (TLS Encryption)

Document Server is not certified on Office 2013 but IP2015 Patchset 6 resolves issue "Unable Windows Server 2008 R2
to generate correspondence using Word 2013" Bug Id 21668999). Document Server is
certified for Office 2013 with Siebel 16.0. Siebel 16.0 scheduled for availability 1st half of TLS encryption is supported for
2016. connections to Microsoft Exchange
Server 2007 or 2010 email servers.
Windows Server 2008 R2
N/A

Windows 8.1, Windows 8,

Windows 7, Windows 2012
R2, Windows 2012,
Windows 2008 R2
N/A

Windows 7 (32-bit) N/A

Windows 8.1, Windows 8,

Windows 7, Windows 2012
R2, Windows 2012,
Windows 2008 R2, and
Windows 10 N/A
Windows Server 2008 R2 N/A
Windows Server 2008 R2 N/A
Windows Server 2008 R2 N/A
Windows Server 2008 R2 N/A
Windows Server 2008 R2 N/A
Windows Server 2008 R2 N/A
Windows Server 2008 R2 ??
Windows Server 2008 R2 ??
Windows Server 2008 R2 ??
Windows Server 2008 R2 ??
Printer Daemon/ MS Visual
Basic 2010 HTML 5 Compliant

?? HTML 5 Compliant

N/A HTML 5 Compliant

N/A HTML 5 Compliant

N/A No

N/A HTML 5 Compliant

N/A
N/A
N/A
N/A
N/A
N/A HTML 5 Compliant
N/A HTML 5 Compliant
N/A N/A
N/A ??
N/A HTML 5 Compliant