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Module 2: Communication and Globalization
Module 2: Communication and Globalization
Course Objectives:
Explain how cultural and global issues affect communication
Appreciate the impact of communication on society and the world
Overview:
This module talks about intercultural communication and globalization. It defines
globalization and its types. The strategies to become effective communicator, ethics across
cultures, communication approach to intercultural communication, barriers to intercultural
communication, and characteristics of intercultural communication
Communication has since been increasingly global, blurring national boundaries. The
ability to communicate effectively in a global context, a general understanding of the differences
in conducting communication from one country to another or from one culture to another helps
avoid miscommunication.
People’s belief and experiences influence their view of the world and the values, beliefs,
and behavior patters assumed to be good.
Watch:
https://www.youtube.com/watch?v=t7Xr3AsBEK4&t=339s
Course Materials:
What is Globalization:
It is the communication and assimilation among individuals, ethnicities, race institutions,
governments of various nations supported by technology and compelled by international trade.
Due to globalization, the more you become exposed to diversity – the valuing of
uniqueness of differences in gender preference, color, age, religion, affiliation, ethnicity,
education, social, economic status, and political beliefs,
Watch:
https://www.youtube.com/watch?v=JJ0nFD19eT8
Types of Globalization:
1. Financial Globalization
2. Economic Globalization
3. Technological Globalization
4. Political Globalization
5. Cultural Globalization
6. Sociological Globalization
7. Ecological Globalization
8. Geographical Globalization
Strategies to Become Effective Communicator
Review communication principles
Analyze the message receiver
Be open to accepting other’s culture
Learn about cultures and apply what is learned
Consider language needs
Ethics Across Cultures (Kale, 1997)
Ethical communicators address people of their cultures with the same respect that they
would like to receive themselves. Intercultural communicators should not demean or
belittle cultural identity of others through verbal or non-verbal communication.
Ethical communicators seek to describe the world as they perceive it as accurately as
possible. What is perceived to be the truth may vary from one culture to another, truth is
socially constructed. This principle means that ethical communicators do not deliberately
mislead or deceive.
Ethical communicators encourage people of other cultures to express themselves in their
uniqueness. This principle respects the right of people to expression regardless of how
popular or unpopular their ideas may be.
Ethical communicators strive for identification with people of other cultures. Intercultural
communicators should emphasize the commonalities of cultural beliefs and values rather
than their differences.
Communication Approach to Intercultural Communication
1. Personality Growth
The main personal traits that affect the intercultural communication are self-
concept, self-disclosure, self-monitoring, and social relaxation.
2. Communication Skills
Individuals must be competent in verbal and non-verbal behaviors. Intercultural
communication skills require message skills, behavior flexibility, interaction
management, and social skills.
3. Psychological Adjustment
Effective Communicators must be able to acclimate to new environments. They
must be able to handle the feelings of “culture shock” such as frustration, stress,
alienation in ambiguous situations caused by new environments
4. Cultural Awareness
To be competent in intercultural communication, individuals must understand the
social customs and the social systems of the host culture. Understanding how
people think and behave is essential for effective communication with them.
4. Stereotyping
The term “stereotype” is the broader term commonly used to prefer to negative or
positive judgements made about individuals based on any observable or believed
group membership.
5. Prejudice
Prejudice refers to the irrational dislike or hatred of a particular group, race,
religion, or sexual orientation (Rothenerg, 1992). Persons in the group are viewed
not in terms of their individual merit but according to the superficial
characteristics that make them part of the group.
3. Open-mindedness
Principled communicators are not likely to compromise deeply held beliefs about
what is right. At the same time, competence requires an attitude that recognized
that people who behave differently are most likely following rules have governed
their whole lives.
Enrichment:
Did you know?
Although you may think stereotypes as being negative judgments, they can also
be positive. Some people hold positive stereotypes of other individuals based on
their professional group membership. For example, some people assume that all
doctors are intelligent and wise
Assessment:
Watch the video:
“Wiring a Web for Global Good”
Link:
https://www.youtube.com/watch?v=y7rrJAC84FA
Study the speech. In a form of reaction paper, answer the following questions:
a. What global issues have emerged because of miscommunication
b. How can effective communication and language contribute to creation of a truly
global society?
Below is the format for the reaction paper:
Font style: Arial
Font size: 12
Margin: 1 inch in all sides
Spacing: 2.0
Save your work in a PDF format then upload it on the posted classwork in google
classroom.
References:
Agustin, Racquel, et al. Communication in Multicultural Contexts: Meanings and
Purposes. Panday – Lahi Publishing, Inc., 2018
Wakat, Geraldine S. et al., Purposive Communication. Lorimar Publishing, Inc., 2018
Article “Communication and Globalization – A Challenge for Public Policy” by Marc
Raboy
Eight Types of Globalization https://slideplayer.com/slide/15024256/
Video “Connected but Alone” in TED Talk https://www.youtube.com/results?
search.query=connected+but+alone
Video “Globalization” https://www.youtube.com/watch?v=JJ0nFD19eT8
Module 3: Intercultural Communication – Varieties and Registers of Spoken and Written
Language
Course Objectives:
Determine culturally appropriate terms, expressions, and images (sensitive to gender,
race, class, etc.)
Adopt cultural and intercultural awareness and sensitivity in communication of ideas
Overview:
This module talks about intercultural communication as well as the varieties. It talks
about the forms of intercultural communication, improving intercultural competence, varieties of
language, characteristics of spoken and written language, forms or types of spoken language,
types of words, ways on how to choose appropriate language political correctness, culturally
(in)appropriate images.
Living in a globalized world, you encounter people with diverse cultural backgrounds.
Such interaction occurs in social, educational, political, and commercial settings. Hence, in
today’s era of increased global communication, it is imperative to understand intercultural
communication for us to enhance out intercultural awareness and competence. Intercultural
competence is essential for us to live harmoniously despite our difference in culture
Course Materials:
What is Intercultural Communication?
Jandt (1998) introduced the intercultural and intracultural communication. Intercultural
Communication refers to interaction with people from diverse culture. On the other hand,
Intracultural Communication is the interaction between or among members of the same racial or
ethnic group or co-culture.
2. Interethnic Communication
It is the interaction among people of different ethnic origins.
3. International Communication
It is the interaction between representatives from different nation.
Improving Intercultural Competence
The following guidelines may help you enhance your ability to communicate effectively
across cultures (Gamble & Gamble, 2008)
1. Recognize the validity and differences of communication styles among people.
2. Learn to eliminate personal biases and prejudices.
3. Strive to acquire communication skills necessary in a multicultural world.
Varieties of Language
Lin (2016) presents the following nature of language variation as prescribed by most
linguists based on the ideas of Mahboob (2014)
1. Language varies when communicating with people within (local) and outs (global) our
community.
2. Language varies in speaking and in writing.
3. Language varies in everyday and specialized discourses
Example:
A: Hi! How are you?
B: I’m good. You?
A: I’m ok.
2. Referential
It is providing the listener some information referring to objects or abstract
concepts. The speaker assumes that the listener has to know the context
before they can understand the references.
Example:
The mobile phone unit has been sent via door-to-door a 10 o’clock. Please
notify the office once you have received it.
3. Expressive
It is showing the speaker’s judgements or feelings about a person, event, or
situation.
Example:
It’s truly unbelievable! How could she do such a terrible thing?
4. Translational
It is used for getting information or making a deal. It has a specific purpose
and is driven by needs and wants rather than sociability. Unlike interactional
language, transactional spoken language has its intention to achieve a give-
and-take relationship between speaker and the listener. Here, a specific query
is a given specific answer.
Example:
A: May I know how much this parcel costs?
B: You can give me Php 100.00
5. Phatic
It means engaging in small, plain talk. The speaker and listener use minimal
amount of language to engage in the conversation. This spoken language
variety poses familiarity of topic and context between the speaker and the
listener.
Example:
A: Coffee?
B: Yes, black.
Spoken Written
Face-to-face Reports
Telephone Memos
conversation
Virtual Emails
Conferencing
Group Fax messages
Discussions
Meetings Business
Correspondence
Speech Illustrations
“Calling an illegal alien undocumented immigrant is like calling drug dealer an undocumented
pharmacist.” -Anon
The choice of words is a powerful strategy in communication. When Confucius said, “when
words lose their meanings, people lose their freedom”, the control of language is an essential tool
for an engaging and responsive communication. Hence, cultural appropriateness of language is
conforming to a culture’s acceptable expressions and standards of behavior and thoughts. This is
referred to as “POLITICAL CORRECTENESS”
Enrichment:
Did you know?
“Politically correct is not about being right; it is more of being respectful and considerate.
Being politically correct means that you avoid expressions and actions that may exclude,
marginalize, or offend a particular group of people. The term first became popular during 1970’s
and 1980’s.
Assessment:
Create short dialogues considering ethical standards and political correctness in the following
intercultural communication scenarios.
A tourist, who is Korean, asks you for the directions going to the tourist spot he is about
to visit.
It is your first day of class and you noticed one of your classmates, who is a Muslim,
sitting silently on his/her chair while the others are getting to know each other
Supposed you are a hiring manager in a company and a member of LGBT community
applied for a position in a job.
Save your work in PDF format then upload on the posted classwork in google classroom
‘
Reference:
Agustin, Racquel, et al. Communication in Multicultural Contexts: Meaning and
Purposes. Publishing House, Inc., 2018
Wakat, Geraldine S. et al, Purposive Communication. Lorimar Publishing, Inc. 2018
Module 4: Evaluating Messages and Images
Course Objectives:
Evaluate multimodal texts critically to enhance receptive (listening, reading, viewing)
skills
Convey ideas through oral, audio – visual, and/or web-based presentations for different
target audiences in local and global settings using appropriate registers
Adopt awareness of audience and context in presenting ideas
Overview:
This module talks about evaluating messages and images. It discusses the different
components in evaluating messages such as identifying what is the message, its purpose, ways
used to covey messages, and target audience.
Nowadays, the communication world continually requires us, resources of messages to
decide quickly and send messages rapidly. According to Brantley and Miller (2007), research has
shown that people who prepare and send effective messages are able to: understand the
importance of communication cycle; incorporate the principles of effective communication into
their responses to other people’s messages.
Therefore, the true secret in sending messages effectively relies on how the source
conveys his ideas using different platforms that will suit his target audience, whether in local or
global settings. Moreover, he should embrace awareness as to the context in presenting his ideas
to achieve willingness and enhance the listening, reading, and viewing skills of his audience,
Course Materials:
What is the Message:
In communication cycle, message is one of the elements that gives information and ideas
to its intended receiver or audience. In rhetorical studies and communication studies, the
message is the information conveyed by: (a) words in speech or writing, and/or (b) other signs
and symbols (Nordquist, R., 2017). Therefore, message whether verbal or non-verbal, or both,
makes up the content of the communication process. The source or sender starts the process by
conveying the message to a receiver (cited in Nordquist, Richard “message communication”).
(Peter Obstler, “Working with the Media”. Fighting Toxics: A Manual for
Protecting Your Family, Community, and Workplace, ed. By Gary Cohen and
John O’Connor. Island Press, 19990)
“People who are highly media literate are able to see much more in a given
message. They are more aware of the levels of meaning. This enhances
understanding. They are more in charge of programming in their own mental
codes. This enhances control. They are much more likely to get what they want
from the messages. This enhances appreciation. Thus, people operating at higher
levels of media literacy fulfill the goals”. (W. James Potter, Media Literacy, 4th
ed. Sage, 2008)
Informative Message
These can be used to share or convey information, usual, repetitive, everyday
tasks, directions, codes, processes, and procedures in the workplace. The message
should be very clear, straight to the point, and easy to understand.
Informative messages are designed to influence understanding: to make it clearer
or more developed. They are not designed to change or reinforce opinions,
through sometimes that occurs as a side effect
(www.uta.edu/faculty/mputnam/COMS3312/Notes/Ch10.html). Examples of
informative messages are State of the Nation Address (SONA) of the president,
orientation of newly hired employees, organization and committee meeting, etc.
Persuasive Message
These occur when a person tries to convince another person or group to take
certain specific actions. It should be as specific as possible and the purpose should
be observable and measurable.
Goodwill Message
These are used to show a sense of kindness, friendliness, gratitude, regret,
sympathy, congratulations, invitations, and appreciation,
According to Mary Ellen Cuffrey (1998) goodwill messages carry good wishes,
warm feelings, and sincere thoughts to friends, customers, and employees.
Example of goodwill messages are messages of appreciation, congratulations,
sympathy, etc.
The reader on any text plays a vital role of providing interpretations concerning what has
been red. By definition, a reader is someone who reads a particular newspaper, book, or
magazine with a particular skills (www.mamillandictionary.com/us/dictionary/american/reader).
Interpretation of the text is done through seeing relationships of the elements presented.
You may accept or reject a text depending on its effect on you. There are instances that you
respond based on your emotions and some would do this based on their intellect.
Reading comprehension requires readers to know and understand the text being read.
One’s excellent decoding skills would not be enough. More than skills like this would be
understanding of the written text. Reading comprehension is not a single step or easily acquired
skill. By Prado and Plourder (2005) in Harvey (2010), it is a process that involves thinking,
teaching, past experiences, and knowledge.
One of the factors that affect one’s reading comprehension is the process of reading being
practiced using the text being read. There are 3 processes of reading and it include: BOTTOM
UP, TOP DOWN, and INTERACTIVE.
Bottom-up
This is the process of reading from TEXT TO MIND in which the reader only
interprets what he or she understands from the material. This is used when the
reader doesn’t have an idea yet about the topic and that all the understanding
comes from the text.
Top-down
This is the process of reading from MIND TO TEXT in which the reader
incorporates his or her prior knowledge to the text he or she is currently reading.
This is used when the reader already has a background idea about the topic of the
text.
Interactive
This is the combination of bottom up and top down processes. How does this
happen? This process is commonly used when the reader already has a prior
knowledge about some parts of the text that he is able to interpret it from mind to
text. Moreover, the reader is still able to gain new knowledge from which he is
able to use the bottom up process.
Enrichment:
Here are some tips!
Tips on How to Deal with Audience (David, n.d)
1. Learn about audience. Korean readers differ from Chinese Readers and so as Puerto
Ricans who differ from Mexican readers. Do not assume all readers of any one ethnic
group are alike. Hence, they all give different interpretations.
2. Read books on body language and cultural communication. Different people
would interpret things based on what they already know and from where they
embraced those things.
3. Use slang that is used by the audience; hence, there will be no mismatches.
Assessment:
Choose an advertisement (image or video) then make a media analysis of it using the
key concepts of media literacy
Follow the format below:
Key Concepts Guide Questions Analysis
In the first column, type all the 5 key concepts in each row. Guide questions for each key
concept will be put in the second column. On the other hand, your analysis, which are your
answers to the guide questions will be but on the third column.
Include the image of the advertisement you have analyzed before the table of analysis. If
you have used a video advertisement, include a screen capture of the video followed by its link.
References:
Agustin, Racquel, et. al. Communication in Multicultural Contexts: Meanings and
Purposes. Panday-Lahi Publishing House, Inc. 2018
Wakat, Geraldine S. et. al., Purposive Communication. Lorimar Publishing, Inc. 2018
https://mindspaceintuition.files.wordpress.com
https://globalessenceofcommunication.wordpress.com/2019/01/06/evaluating-messages-
and-or-images-of-different-types-of-texts-reflecting-different-cultures/