Professional Documents
Culture Documents
ACME Company
ACME Company
ACME Company
You have been assigned to a team. Together you will discuss the case provided below and
prepare a hiring and selection case paper. This is your opportunity to apply all the lessons
learned in this course. For this activity, you will remain with the team until Unit 7.
Ron supervises three operations at ACME Company – filling, packing, and labeling. He was
promoted from within the organization. Last week, Ron informed his operations manager
Dan that he was resigning for a better-paying job and one that is closer to his residence.
Ron gave Dan a month’s notice and offered to onboard the new supervisor.
Each operation is staffed with a crew of lowly-skilled employees but with long tenure and
decent pay. Over the course of their employment, they have formed a bond and an informal
leader has surfaced from each crew. Ron is facing several operational issues. Employee
motivation has been diminished. Morale is low, and absenteeism is at 10%. Overtime rate
has risen to 20%. Employees perceive obvious favoritism and unfair labor practices. The
productivity numbers are way below standard, and product returns have risen. Each crew
seems to work as an island, and intergroup conflict is brewing. Communication is
hampered by conflict, indifference, and alienation. Among the groups, Ron has identified
two new college graduates as his potential successor; however, the groups especially the
informal leaders have not accepted them completely. Therefore, neither can expect a warm
welcome from employees who may be passed over for the promotion. Dan is thinking of
recruiting outside candidates for the position. This person must be fit for the job and
quickly address the issues facing the operations.
You are tasked to hire and select the best candidate for the job. Apply all the organizational
behavior theories and concepts you have learned over the past few weeks.
Job description – List all the job information, qualifications, and responsibilities suitable for
this position.
Recruitment plan – Design how to draw the best applicants for this job including
advertising, job posting, and any incentives.
Selection process – Use an effective method for narrowing down the list for and selecting
the best applicant.
Interview Questionnaire – Prepare a list of questions that will be asked during the
interview process.
You have been provided with two areas in the course to discuss and collaborate: (1) group
discussion forum and (2) wiki collaboration area. Only team members have access to these
areas, and they will be able to see the discussion and the work done within these areas.
You are also free to use tools outside of the course, such as Google Docs, Yammer, etc. if
your group chooses to do so.
Job description – List all the job information, qualifications, and responsibilities suitable for
this position
https://www.wright.edu/human-resources/policies-and-resources/writing-an-effective-
job-description
https://www.hr.pitt.edu/sites/default/files/JobDescriptionWritingGuide.pdf
https://www.hr.ubc.ca/administrators/recruiting/interviewing/