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GLOSSARY

Leading with Emotional Intelligence


With Britt Andreatta

Use these terms and definitions below to understand concepts taught in the course.

Transcript Search: Note that you can search for terms directly within the course. To search video text, switch to
the Transcripts tab, then press Cmd/Ctrl + F on your keyboard to run a search within the active transcript.

Term Definition

amygdala hijack When the reptilian brain shuts down the higher level functions of the
brain

emotional A measure of how accurately you are able to assess and respond to
intelligence the emotions of others

psychological
safety A shared belief that a space or team is safe for risk-taking

self-care Healthy habits that reinforce positive emotions and wellbeing

trigger An event that creates a negative emotional response, sometimes


righteous, judgmental, or self-critical

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