MARKET RESEARCH ON

CALLER ID APPS
REFERENCE LINKS
https://appgrooves.com/rank/communication/caller-id/best-caller-id-apps
https://thedroidguy.com/best-caller-id-app-filter-block-spam-phone-calls-hiya-vs-truecaller-
1062034#:~:text=Unlike%20Hiya%2C%20Truecaller%20aims%20to,calls%20directly
%20from%20the%20app.&text=You%20can%20even%20copy%20a,input%20it%20into
%20the%20app.
https://www.indiatoday.in/technology/news/story/truecaller-revamps-its-app-adds-a-host-of-
new-features-all-you-need-to-know-1680051-2020-05-20
http://www.truecaller.com/unlisting
https://www.linkedin.com/pulse/truecaller-how-works-what-you-need-know-keith-andere/
https://gadgets.ndtv.com/apps/news/truecaller-update-android-india-smart-sms-home-full-
screen-caller-id-total-users-2232277

List of Caller id apps –

 Hiya
 True caller
 Caller ID
 Call App
 Show Caller
 MetroName ID
 T- Mobile Name ID
 WhosCall
 CIA
 Mr. Number
 Should I answer
 CallsBlacklist
 CallBlock

1.HIYA
Hiya’s roots go back to 1997, when Alex Algard founded Whitepages as a Stanford student.
Some of you may even remember using Hiya around 2011. Back then, the application helped
users clean their address books.
The current iteration is a free app designed to identify unknown numbers and stop shady
calls before they can reach end users, thus protecting users from fraudsters.
Even though Hiya is less known in many markets than its competition, the company seems to
be on a right track to success. They have already seen great traction in just a small amount of
time, thanks to their partnership with Samsung and T-Mobile.
Features

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The main purpose of Hiya is to help users identify the calls they want to pick up and
automatically block the ones they want to avoid.
The app leverages its enormous database to identify more than 400 million calls every month,
resulting in approximately 1 billion detected spam threats in total.
It all starts with the caller and SMS ID functionality. Incoming phone calls and SMS
messages are processed by Hiya and compared with the app’s vast database.
Unknown numbers are matched with corresponding entries and results are displayed on the
screen, so that users can decide whether or not they would like to accept the phone call.
It’s possible to blacklist numbers and stop calls and SMS messages either from individuals or
by categories.
This way, you can block telemarketers but, for example, accept political calls. Apart from the
number identification, Hiya also checks the content of SMS messages for malware and
viruses.
When you are out and about and need to call a certain person or place but don’t know the
number, you can use the reverse phone lookup functionality to access Hiya’s comprehensive
database of contact information.
Using the same database, you can also add missing contact information to your contacts to
keep them as complete as possible.
Usage
After you install the app, you will need to sign up with your Facebook or email account. Then
it’s time to verify your phone number, which is the last step you need to take before you can
start enjoying the application.
Hiya is characterized by how simple it is to use. Unless you want to dig deep into the settings
or mess around with its stats feature to see how you communicate with your contacts, you
really only notice it when you get a phone call.
When that happens, Hiya will show up bellow the caller’s number and provide you with all
the information it could find on it. Scam calls are displayed in red with an easily noticeable
warning sign, to let you know that you shouldn’t waste your time picking it up. The only real
issue is that it can sometimes take quite a while before Hiya identifies the caller, especially if
you are using a slower connection.
Pros
 Free with no ads
 Large contact database
 Easy-to-use
 Reliable call and SMS blocking
Cons

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  Occasional speed issues

COMPARISON OF HIYA WITH TRUECALLER –

Unlike Hiya, Truecaller aims to be a full-fledged dialer replacement. This means that you can
not only block unwanted calls and SMS messages but that you can also make calls directly
from the app. Searching for an unknown number is a breeze: just type the name of the place
or person you want to get in touch with, and Truecaller will take care of the rest. You can
even copy a random number from a website to save yourself from having to memorize it just
to input it into the app.

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2.SHOWCALLER :
Showcaller sounds pretty familiar to Truecaller; however, they’re two different
CallerID apps, but with pretty similar features.
With Showcaller, you can instantly identify the people that are trying to reach you — it might
even be able to give you a location from where someone is calling from.

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Much like Truecaller, it’s able to identify spam calls and let you know about any potential
telemarketers. If it misses one, you can report it, and Showcaller will add it to its database of
spam callers.
Showcaller gives you the ability to blacklist specific numbers from calling you as well.
Showcaller actually gives you the ability to record calls with it. If there’s a call that you think
you need to record for your safety or a call that you want to remember, you can do that;
however, make sure your state’s laws allow you to record folks on the other line without their
knowledge — some consider that a federal wiretapping crime.
ApkOnline score – 6

DIFFERENT FROM TRUECALLER –

 Saves memory space as small memory usage as compared to truecaller -  The app is
really small (>4MB) and doesn’t eat up much of your phone’s resources. It is also
battery friendly and doesn’t drain as much battery in the background as Truecaller
does.
 No extra advertisements on it unlike truecaller
 Blacklist specific numbers from calling you.

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3.WHOSCALL
WhosCall is last up on our list, but this one is still a best caller id app. WhosCall is supported
by advertisements, but does provide you the same basic functions as the other two we
mentioned; however, we would say that the UI isn’t nearly as good, though some might enjoy
its simplicity. Just like the others, you can see who’s calling you, add people to a blacklist,
report spam callers, and so much more.
Now, there is no need to guess the number when you receive an unknown call or SMS on
Android phone. Just use Whoscall caller ID app to be in control by choosing who to call to
avoid the spammers. The functionality of this phone number identifier is available online as
well as offline allowing instant identification of unknown numbers.
This free caller ID app also comes with a calling card allowing the user to personalize their
caller ID. By using the calling card, you can ensure that the calls or messages are not treated

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as spam. The offline database is available in Taiwan, Korea, Hong Kong, Japan, Thailand,
Malaysia, Brazil, USA, India, Indonesia & Saudi Arabia, etc.
DIFFERENT FROM TRUECALLER
One of the best features of this service is its offline database which allows users to identify
calls even when they are not connected to the internet. This is a feat which even Truecaller
cannot perform. Apart from the ability to identify callers, other features of the app include the
ability to block spam calls, blocking of specific numbers, unknown numbers search to track
unknown numbers, and more.

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4.CallApp
This CallApp is a free caller ID app that lets the Android user identify the person behind the
number and block if need. This phone number identifier app acknowledges the true caller ID
and the real identity of the number. You can use the app to automatically avoid the numbers
that are spam which mainly focuses on frauds. With this CallApp, you can search or dial any
phone number through the efficient reverse phone number lookup.
Through the CallApp feature identifies the unknown numbers from IM social media
apps showing the entire Android caller ID in a single place.
The app also brings an automatic call recorder that helps to record the spamming calls to get
proof of yourself. In addition to this, you can see the Facebook pictures on the identify callers
page to see how the person calling looks like.

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DIFFERENT FROM TRUECALLER
Spam protection is greater in CallApp in Comparison to Truecaller.

5.Calls Blacklist
Calls Blacklist serves as the call blocker and SMS blocker at the same time in addition to
identifying the numbers. You can use this caller id app for avoiding the calls and messages
from unwanted, private or unknown numbers. The app is easy to use and lightweight despite
the small size it does and inherits powerful features for the user.

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On your Android phone, you get a log of blocked numbers giving more details about the
numbers, which are blocked. With the Blacklist app, you can avoid any spoof caller while
audio chatting or during a VoIP call. The additional feature allows you to block the number
easily with the phone number identifier using the ‘Begins with’ option.

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6.CallBlock
Callblock is a simple call blocking app for iOS devices with its headlining feature being the
ability to block spam calls. Do note that this is not a caller ID app which means that it cannot
identify unknown numbers. However, its call blocking feature is one of the most robust I
have seen in any app and hence it made the list. With the world’s biggest directory of
telemarketers (more than 3,000,000 classified entries) spanning over 100 countries, the app
boasts of blocking more than 86.7 percent of telemarketing calls which is one of the best
numbers in the industry.
DIFFERENT FROM TRUECALLER
If you receive a ton of spam calls and none of the callerID apps mentioned on this list along
with Truecaller are making any difference, you should install this app.

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7.Should I Answer
This caller id app is the perfect answer to the thought that comes to your mind when you
receive a call from an unknown number. Should I Answer is a great mobile security app
allowing you to secure yourself from fraudulent callers. The identity of the person owning the
phone number comes on the home screen as soon as the phone starts ringing. This Android
caller ID app allows working offline and uses the offline rating database to know caller
details without the internet.

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You can block all the calls from the numbers which are not in your contact list for avoiding
the calls from unsaved numbers. Use this caller ID app to ensure that you are avoiding the
calls from numbers that solely wastes your time.

DIFFERENT FROM TRUECALLER

Can be used offline unlike truecaller.

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8.Mr. Number
It is possible to block the calls and SMS texts from a single person, an area, as well as from
the entire world with this Mr. Number caller id app. Use the app to intercept the calls from
private and unknown numbers by hanging up or sending calls to voicemail. You can know
more about a spam call or text by browsing the comments given by other users.
With Mr. Number app, the automatic caller lookup for all numbers in the phone’s history
makes you know whom to block. The clean and intuitive interface makes the use of the app, a
breeze. You can also report spam calls and SMS text to warn other Android users.

While Mr. Number focuses on blocking calls and texts, Truecaller focuses on identifying
who's trying to get in touch.

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9.CIA
Acknowledge the identity of the calling person with real-time phone number identifier of
CIA caller id app. You can use the smart call actions of this app to mute or block calls. In
addition to this, with CIA, you can reject the calls with a predefined text message or call back
reminder. CIA Android caller ID app can give you warning about more than 1 million spam
numbers by checking with Spam Caller Database. The free caller ID app gives you similar
businesses number alternatives when one of the business’s phone number is busy.

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You can handle contacts in multiple ways using the after call screen with CIA app. Due to the
integration with multiple data sources, the information is given in a much faster way as well
as a precise manner.

10.CALLERID and CALLBLOCKER

Caller ID & Call Blocker is the best app to identify and block numbers, unknown callers.
Caller ID helps you to find who is the true caller. You can also make fake calls to have
fun.
As a contacts widget, Caller ID & Call Blocker works like a mobile phone number tracker,
dialer, number locator and caller number identification tool. We can identify calls, track
phone number even identify unknown callers and show who’s calling you - Including the
caller location. 

Call Blocker function, which is also called call block, is based on a huge data base, we block
numbers or unwanted calls from your calls blacklist. The reserve phone number lookup
function allows you search any number or name, track phone number. 
Caller ID & Call Blocker also allows you to make phone calls in the app, just like a dialer.
The call log shows your recent calls, like who called you, the missed calls and no answer
calls. What’s important is Caller ID & Call Blocker is the best free android phone app.
From now on, you will have the most delightful finding the caller.
Caller ID & Call Blocker Features:
Caller ID -Caller identification & number identification - Real time identify who’s calling,
regardless of the reserve phone numbers or from unknown number. The block number
function & Caller ID mobile number locator function shows the real caller name and caller
location and acts as Mobile Number Tracker so as to help find the true caller.

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 Call Blocker -Block numbers, unwanted calls and contacts, by adding them to calls
blacklist. When the numbers from this calls blacklist calls you, we identify unknown callers,
unknown numbers, unwanted calls and block numbers for you automatically, that is called
Call Block.

★ Caller ID & Call Blocker Location Tracker

Now free yourself from unknown Callers calling from Unknown Locations, Caller ID & Call
Blocker helps you track phone number with Location Tracker.
★ Fake Call 
Prank your friends. Save you from embarrassing occasions.
★ Themes 
A lot of amazing themes are available in Caller ID & Call Blocker. Now you can personalize
the way you see your Caller ID & Call Blocker.
★ Contacts widget 
Fast access to save the unknown numbers or call back from the missed calls, completed calls
or no answer calls from the call log.
★Caller ID & Call Blocker and Location: 
 You can now easily see Who is calling and identify unknown incoming calls,　track phone
number, block number with the Caller ID & Call Blocker App．
★ Dialer
★ Call Log 
See all the call history in the recent calls. Including the missed calls, completed incoming and
outgoing calls, no answer calls. As a mobile number locator, shows in detail the true caller
name and caller location. Call block function aka call blacklist - call blocker blocks unwanted
calls. These call logs will also be shown. No unknown numbers anymore.
★ Do not disturb 
Set a start time and an end time, calls will be blocked during this period. Under the protection
of Caller ID & Call Blocker. You can have a cozy night from now on.
Caller ID & Call Blocker does not upload your phonebook to make your contact names
searchable. We also do not sell, share data with any third-party application and/or
organization.

DIFFERENT FROM TRUECALLER

The app syncs with Facebook and other social media channels to identify your contact’s
true photos to create a photo-based address book and dialer. That means you will receive
much more information on unknown numbers using this app than either Truecaller or any
other caller ID app on this list. That said, the app has a smaller database than Truecaller
which means it won’t work as consistently as the latter.

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11.METRONAMEID
Stop unwanted calls with Metro Name ID and say goodbye to scammers, telemarketers, and
other questionable callers. With Name ID, you can block these callers, and block or manage
any other phone number. Name ID also identifies callers—even if they’re not in your address
book—letting you choose who you talk to. Reverse number lookup is included as well, so
you’ll never have to wonder who called you.

Metro Name ID features:

- Identify and block likely scam calls

- Identify and block unwanted callers
- Identify and send call categories to voicemail—telemarketers, surveys, political callers, and
more
- Identify unknown callers
- Report call violations
- Reverse number lookup

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There are lot of technical glitches with the app – freezes a lot and sometimes don’t identify
the caller or it blocks all the calls at times.

12.T-MOBILE
Stop unwanted calls with T-Mobile Name ID and say goodbye to scammers, telemarketers,
and other questionable callers. With Name ID, you can block these callers, and block or
manage any other phone number. Name ID also identifies callers—even if they’re not in your
address book—letting you choose who you talk to. Reverse number lookup is included as
well, so you’ll never have to wonder who called you.

T-Mobile Name ID features:

- Identify and block likely scam calls

- Identify and block unwanted callers
- Identify and send call categories to voicemail—telemarketers, surveys, political callers, and
more
- Identify unknown callers
- Report call violations
- Reverse number lookup

T-Mobile Name ID allows customers to set-up call preferences on the T-Mobile network so

your settings keep working - even if your phone is off or you change devices.

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13.Supercaller
Supercaller is another great choice, allowing you to easily identify incoming phone calls. If a
phone number comes through that you don’t want calling you, just like Showcaller, you can
put it on the blacklist and you won’t get a call or text from that number again. You can
always remove numbers from the blacklist, too.
Supercaller, like the others, is able to warn you of spam calls, but if one gets through, you can
report it and Supercaller will add it to its database of telemarketers and warn other people,
too.
Supercaller already has a massive database of spam callers, but it’s almost impossible to
know all of those numbers right off the bat. Supercaller, with some numbers, is even to tell
you the location of the phone number that’s dialing your phone, which can also better help
you identify spam callers (i.e. if you don’t know anyone from China, why would you be
getting a call from China?)
Supercaller also gives you the ability to record phone calls, but once again, make sure that’s
legal in your State.

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Main features:

Caller identification:
Show the caller’s Name, City, Operator, so you can decide whether to pick up it.

Harassing call block

Block the unwanted calls such as marketing promotion, harassment and fraud calls.
Under no circumstances, disclose your address book information.

TRUECALLER : -

Truecaller is smartphone application that has features of caller-identification, call-blocking,

flash-messaging, call-recording (on Android up to version 8), Chat & Voice by using the
internet. It requires users to provide a standard cellular mobile number for registering with
the service. The app is available for Android and iOS.
Truecaller does not upload your phonebook to make it public or searchable

Truecaller is the world’s best Caller ID and spam blocking app - 50 crore downloads
worldwide.

Manage all your calls and messages quickly, by filtering out telemarketers and other
unwanted disturbances. With a community-based spam list updated by millions of users
worldwide, Truecaller is the only app you need to make your communication safe and
efficient.

Powerful Dialer & Caller ID:

- The world’s best Caller ID will identify anyone calling you
- See who is calling even before they call
- Use Voice calling to talk to your friends on Truecaller for free
- Call Recording - Record important phone calls and save them to your phone (not supported
on Android Pie and above)
- Backup call history, contacts, messages and settings to Google Drive

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World Class Blocking & Spam Detection:
- Block calls and SMS - Identify and auto-block telemarketers, harassers, scammers, fraud,
sales, and more
- Community based spam reporting in real time
- Advanced blocking options for blocking countries, similar digit sequences, and more!

Smart Messaging:
- Automatically identify every unknown SMS
- Automatically block spam and telemarketing SMS
- Organize your SMS into Personal, Important, Other and Spam
- One-tap payment on transactional SMS
- Free Chat with your friends and family in Group Chat
- Use Flash messaging for urgent messages
- Track all upcoming bills and transactional updates in Important tab

Truecaller Pay - UPI Payments

- Safe, secure and instant money transfers 24/7
- Quick mobile recharges and bill payments
- Manage all your bank accounts with BHIM-UPI
- Bank grade security provided by ICICI Bank

Truecaller Premium - Upgrade and get access to:

- No ads
- Know who viewed your profile
- Advanced blocking and filtering options
- Option to view profiles privately
- Get the Premium badge on your profile
- 30 contact requests a month
- Record phone calls (not supported on Android Pie and above)

Truecaller Gold – Stand out from the crowd:

- Gold Caller ID
- High priority support
- All Premium features

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Truecaller recently announced that it has revamped its app completely for its Android and
iOS users across the globe.
The company has unified some of the services including calls history, SMS, and Instant
Messages conversations under a single tab.
NEW FEATURES -
Truecaller also introduced a host of new features including a screen caller ID and Smart Sms
feature that would help users to sort messages into four groups. The new features will only
enhance the overall user experience further.Communication in 2020 is easier in many ways,
but also complicated by the vast amount of ways to connect with people and information.

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There is a need to streamline this experience, Truecaller believe. In recent years we all have
seen how Truecaller has become our communication hub where all spam - calls, and SMS - is
identified and there is no need to switch between different apps for calls and messages.
With this update, Truecaller want to make it even easier for users to have streamlined
communication.
Calls and messages in a single tab
The revamped true caller can find all the messages and calls merged into a single list on the
Home tab. They will get the notification for calls and messages on the Home tab. The users
can make a call or enter the conversation with a single click, just the way it is done on
messaging apps like WhatsApp.

Users can view full-screen caller ID

Instead of pop-ups, the users will get to see Full-Screen caller ID, which will enable them to
see who’s calling along with some information about the caller.

The Caller ID will use different colours to alert the user about the kind of call it is: If the
colour is blue, the call is from contacts and unknown numbers, If purple, it is from businesses
or delivery services and if the colour is red then it is from spammers, and if the colour is gold,
it is from users with upgraded Gold accounts.

IN A NUTSHELL ,

Smarter SMS is Truecaller’s new addition on Android, helping you keep track of everything
important from within the Truecaller app completely offline. That’s why these important
messages are placed in the important tab.It is a reliable medium for all purpose
communication. From getting government updates, to tracking postal deliveries, receiving
hospital test results and even getting tax updates. These message types should all be part of
an environment that is secure and can be trusted.

That’s why Truecaller’s Smart SMS has been developed differently to benefit our users. All
the processing happens offline and no message leaves the mobile device. 

Truecaller may be best known for its caller-identification features, but the app is trying to be
an all-in-one solution. Last year, Truecaller Pay was introduced, the company’s instant
payment service based on Unified Payments Interface (UPI).

India is Truecaller’s biggest market in terms of the user base.Reminders are categorised into
groups like bills, reminders and payment notifications. There are also options for setting
budgets and analysing spending or splitting bills between friends. The reality is that SMS is
the most secure, accessible and quickest way that important communication can reach people
in every part of the world. That is why smarter SMS is the future of trusted communication.

How does Truecaller app work?

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Truecaller acts on a give and take scenario... You want those unknown numbers then you
have to part with your phone book contacts. Now apparently everyone who has installed the
app has surrendered his phone book.

The data is crowd-sourced from the millions of users who have downloaded the truecaller app
on their smart phones.

As part of the end user agreement, the truecaller app asks the user to allow access to the user's
address book/contacts on the smart phone. This data is then uploaded by the app to the
company's servers. After going through several data matching/refining algorithms, this data is
made available to all truecaller users to search upon.

The story must start from the login screen. If you have already used Truecaller, you might
have seen that Truecaller only allows either Facebook, Yahoo! or Gmail to access Truecaller
app.

If you don't have one you cannot connect to Truecaller database. This is because, Facebook,
Gmail and Yahoo! are the most widely used social networking sites that contain a lot of
phone numbers and other contact details. It implies that when you use one of the social sites,
your entire contacts including phone numbers, contact names, email ids will be uploaded to a
secure Truecaller server.

In case you login to the app using your mobile phones then your entire address book will be
sent to the Truecaller servers. These are organized into records and each number will be
assigned a Truecaller id. When some one searches the number using Truecaller number
search, the caller id associated with that number will be displayed.

So out of all the people who know you and have your contact number stored against your
name in their phones - if even 1 person uses the truecaller app, your contact number and
name would end up in the truecaller database.

Pros
1. Allows you to find mobile phone location of the number in phone number search.
2. 'Who viewed my profile' functionality is also provided by Truecaller application. You
can keep a track on who is viewing your number. 
3. You can find caller from phone number. Similar to reverse phone lookup
4. It allows you to block such spam numbers and report them to Truecaller database to
mark it as spam so that others may also not suffer from this number
Cons
1. Caller ID does not work in all areas
2. Truecaller requires Internet connection for it to work
3. No guarantee of information security
4. It infringes on privacy issues.

How to unlist Number from Truecaller

This is an important feature of Truecaller that lets you to remove your private number from
the database. Go to the below link enter phone number that you wish to unlist from
Truecaller, select a reason and fill out the captcha then select unlist. Your number will never

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again be uploaded to the server and previous records associated with your number will be
deleted.

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