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Digital India Paper
Digital India Paper
443
Asian Journal of
Multidimensional
Research (AJMR)
( Dou b l e B li n d Ref e r e e d & Re vi e we d I n te r n a ti on a l J ou r n a l )
India is a land of villages with 68% of people living in around 6,49,481 villages. Without
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prospering our villages India cannot progress. Since independence various programmes have
been initiated to develop Indian villages but failed. Indian villages look far behind in comparison
to urban India. The coming age is of knowledge economy. With increasing use of smart phone, it
is possible now to provide different services with one click. To bridge the gap of digital divide
between rural and urban India, Indian government has launched a program „Digital India‟ on
July 1, 2015 with well-defined objective of connecting rural areas with high speed internet
network and improving digital literacy. Digital India is a dream project of Indian government to
ensure that government services are made available to all citizens electronically and digitally
anywhere, anytime, on any device that is easy to use, highly available and secured. It is to
transform India into a knowledge economy and digitally empowered society with good
governance for all citizens. The programme offers a number of digital solutions in almost all
sectors education, health, agriculture, administration, financial inclusion etc. This paper is a
modest attempt to find out the impact of Digital India in empowering rural India, its challenges
and what other initiatives can be taken in it to make it more effective so that urban-rural digital
divide may be filled and our villages may also develop and reap the benefits of digital revolution
that is taking place all around the world.
agriculture, administration and so on while generating huge employment through CSCs and IT
jobs.
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LITERATURE REVIEW
Gupta and Arora (Gupta N. &., 2015) in their study found the impact of Digital India
programme on India‘s rural sector. They found that many schemes have been launched in Digital
India to boost agriculture sector and entrepreneurship development in rural areas that will also
led a stage for rural women empowerment.
Rani (Rani, 2016) concluded that the Digital India programme provides a huge opportunity to
use the latest technology to redefine India but many projects require some transformational
process, reengineering, refinements to achieve the desired service level objectives.
Jamshed Alam Ansari (Ansari, june 2016)in his study dreamt a rural India 2019 where villages
have been converted into a knowledge economy and all services are available to villagers either
on mobile or tablet or common service centre of the village.
Tukesh Kumar et. Al(Kumar Tukesh, 2017) in their study found digital India programme very
useful not only in empowering rural entrepreneurs but also empowering rural India Women.
Shekhar Srivastav (Srivastav, 2017) in his study found out the impact of various digital services
on the life of people and the major challenges faced by digital India programme.
Concept of Digital India in Rural Areas
Digital India was launched with a well-defined objective of connecting rural India with high
speed internet network and broad band connectivity along with digital literacy. It is to ensure that
government services are available to all citizens electronically on a single click on their mobile
or smartphone or common service centres with one mission and target to take the nation forward
digitally and electronically. The idea is to achieve digital innovation and create positive impact
for the people living in rural areas. With an investment of Rs. 1.13 lakh crores government want
to change the work culture of the country by being more transparent, accountable and easy
TRANS Asian Research Journals
http://www.tarj.in
403
ISSN: 2278-4853 Vol 7, Issue 9, September 2018 Impact Factor: SJIF 2017 = 5.443
accessible. Taking the advantage of young population and IT sector of India government new
vision is IT (Indian Talent) + IT (Information Technology)= IT (India Tomorrow). The
programme weaves together a large number of thoughts and ideas into a single, extensive vision
and making the mission transformative in totality. Digital India Programme is based on 9 pillars
–
Pillar – 1 Broadband Highway
To promote high speed broad band highways through fibre optics to connect all Gram
Panchayats, remote areas, government departments etc. User friendly web-based portals and
mobile apps to be developed to access online information to be used.
Pillar -2 Universal Access to Phones/Mobiles
To provide uncovered villages with mobile connectivity with 3G, 4G & 5G speed of internet
connectivity
Pillar -3 Public internet Access
To open Common Service Centres (CSCs) in every Gram Panchayat to provide government
services to all those who don‘t know use of mobile/smartphone. Post offices to be converted into
multi-services centres.
Downloaded From IP - 103.215.98.2 on dated 15-Oct-2018
Pillar - 4 E-governance
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By using ICT government want to ensure that all database of all citizens from cradle to grave
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9. Digitize India Platform (DIP) – undertaken by Deity for large scale digitisation of records
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10. Bharat NET - a high speed digital highway to connect all 2.5 lakh Gram Panchayats of the
country to benefit rural India.
11. Wi- Fi Spots - development of high speed Wi-Fi networks throughout the country to
improve digital connectivity.
12. Direct Benefit Transfer (DBT) scheme to deposit money directly to beneficiary account for
all government schemes.
India Post Payment banks – launched on September 1, 2018 in all 650 districts India post
payment bank will provide all banking services to rural people at their doorstep where post man
will go home to home with POS machines and will provide all banking services like deposit,
transfer, withdrawal of money besides providing all utility services like bill payment, insurance
etc. By December 2018 all 1.55 lakh post offices of the country will be converted into IPPB and
3 lakh postman will work as a banker to the public by providing door to door banking services to
them.((DJ Sept. 2, 2018)
Achievements of Digital India Till Now
Now let us see Digital India achievements till now in its key projects
1. Digital Locker System (Digi Locker) – Launched on July 2016, till now 197 crore
documents have been placed in Digi locker enabling access to over 88 lakh users. Total
registered users are 1.42 crore while total 292 crore documents issued till august, 2018. For
the first time CBSE 10th and 12th results, ICSE and NEET results are also sent digitally into
digital locker.
2. Jeevan Pramaan -It is an AADHAAR based platform for biometric authentication of
3. Pensioners and senior citizens. Since its launch on November 10, 2014 over 150.15 lakh
pensioners have registered on portal till date, which was 16.54 lakh in 2016.
6. My Gov. in-launched on July 26, 2014 My gov. portal is a bridge to connect the pulse of the
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nation with the government. It makes sure that every citizen is directly heard by the
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government. Startedon July26, 2014 with a modest 8.74 lakh users in the first year My Gov.
today has over 64 lakh active users under 64 groups who contribute their ideas through 781
discussion groups and participate through 777 earmarked tasks. It can be accessed through
https://mygov.in/
7. Common Service Centres (CSCs) -Nowadays 3.0 lakh common service centres are
working providing 300 services among these 1.68 lakhs in Gram Panchayats.(DJ June 16,
2018) These CSCs have provided employment to 12 lakh youth in rural areas and among
them 35000 are women.Rural India is being empowered by using it.
8. On National scholarship portal1.4 crores students are registered. institution registration no.
is 14.5 lakh while 32 scholarship schemes are there (DJ June 16, 2018)
9. On e-hospital portal 212 hospitals are registered with 1184 departments who have given
11.57 lakh appointments.
10. On e-national agriculture market 470 Mandis across 13 states are connected with 50 lakh
registered farmers and 1.4 lakh registered buyers/agents. ((HT November 20, 2017)under the
national soil health scheme more than 12 crore cards have been distributed. (twitter, 2018)
11. Digital Payments – Digital payments have seen a very good surge in last years. It has
reached to 2070.98 crore Rs 8 fold in 5 years.((Financial Express aug 9, 2018) The
maximum payment has been done through mobile wallet second number comes of debit
card.(Pradhan, 2018) There is an increment in payment through BHIM and UPI.No. of Banks
on BHIM UPI has increased from 44 in April 2017 to115 in September 2018. Like-wise total
digital payment has increased (see Table 2 &3) This time 32 lakhs POS machines are
working in which payment is being done through debit or credit cards.
Post Payment Banks (IPPB). (DJ April 9, 2018) Core Banking Services (CBS), ATM,
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Internet and mobile banking are being provided to customers enrolled with post office
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saving banks to transfer money anytime and anywhere. Postinfo‟ app provides online
tracking of speed post, parcels and services like POSB, interest calculator etc.
14. Growth in Number of Mobile Phone Units- from just 2 factories of mobilemanufacturing
in 2014, India has got 120 mobile manufacturing factories in 2018.(Pradhan, 2017) The
year 2017 saw a 27% jumpin the investment on electronic manufacturing when total volume
of investment reached to 1.57 lakh crore from 1.43 lakh crore in 2016. There has been
almost 60% rise in the production of mobile phones and it reached 17.5 crores units in 2016-
17 from 11 crore units in 2015-16. Mobile manufacturing in India will touch 1, 32,000
crores by the end of 2018. (News, 2018) (see figure 1)
Figure 1
25
Mobile Phone Manufactured In India
(In Crores)
20 22.5
15 17.5
10
11
5
6
0
Nagaland people now can avail e-district services through UMANG App.
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Good News are coming from every corner for Digital India. Kerala has become the first state to
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become fully digitalized on Feb 25, 2016(HT Feb 28, 2016) with broadband connectivity in
every Gram Panchayat. It has 600 e-governance applications covering all departments and all
available on mobile platform. More than 3000 offices in the state have already turned digital and
model of student police cadets have been adopted to train 10 lakh people in Panchayats and
remote areas by providing them tablets.
To Empower Rural India ICICI bank digitalised 100 villages in 100 days and dedicated them to
nation on May 2, 2017 by providing vocational training to 11,300 villagers including more than
7500 women. Himachal Pradesh Vidhan Sabha is totally digital. Many villages are digital now
like Dhanuri village of Greater Noida, Akoda village in Sabarkantha District in Gujrat,
Surakhpur village in south-west Delhi, Dudhli village in Uttrakhand, Mori village in
Sakhineti Palli Mandal in east Godwari District of Andhra Pradesh, Punsari village in
Gujrat so an and so forth.
Another encouraging news is that a coolie Shreenath taking advantage of free Wi-Fi internet
services provided at Ernakulam (Kerela) railway station in 2016 under Digital India Program
clears civil services exam. (PTI, 2018)Likewise ATM Didi is providing pensions to widows,
aged, handicap people. In Jharkhand Pakud area with the help of SHGs (Self-help Groups )
Micro ATMS (POS machines) are being provided to women who go door to door and provide
pensions to the aged people who are unable to come to bank. For eg. Shaista Didi of Pakud area
by going door to door with POS machine providing banking and pension facilities to Adivasi and
aged people without any cost. The commission is provided to them by banks.(DJ July 3,
2018)This is a case of real empowerment of unprivileged and poor people through Digital India.
official who are used of corruption try to disrupt the system in various ways as happened in
case of DBT and also happening in case of linking AADHAAR with all government benefits.
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5. Another problem is of cyber hackers. As India is growing economy and digital transactions
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are increasing. This has caught attention of cyber hackers. Cyber attacks and frauds are
increasing day by day badly impacting the dream of digital India. (see Table 4)
TABLE 4 CYBER FRAUDS IN INDIA
Year Total No. of Cyber Fraud Cases Money fraud (In Crores)
2015-16 1,191 40.20
2016-17 1,372 43.18
2017-18 2,488 149.62
Source -(Financial Express aug 9, 2018)
According to latest Report of Global Financial Information Company Indians are 25% more
vulnerable to cyber frauds in comparison to other countries of Asia-Prashant and every one out
of 4 Indians is met with Financial cyber frauds. (DJ June 19, 2018)
6. Another big problem is of cyber security and data theft as recently happened when
Cambridge Analytica stole the user‘s data from Facebook and sold it to political parties to
be used for election campaign. As there are no strict laws and penalty in India regarding data
theft so Facebook only said sorry (DJ April 26, 2018)while Cambridge Analytica gave a
very poor answer in this regard and government did not do anything for safety of consumer
data.
SUGGESTIONS
1. Public-Private partnership models must be explored for infrastructure development especially
in rural and remote areas. Private sector players should be incentivised to provide last mile
connectivity.
data as it did in case of European countries. Consumers must have the right to know who is
using their data for which purpose?
CONCLUSION
No doubt Digital India is progressing very good in India and Every day more good news are
coming from different parts of the country especially villages as kerela first fully digital state,
Akoli village in Telengana 100% digitally literate,Dhanuri village of Greater Noida,punsari
village in Gujrat, Upeda village in hapur district Uttar Pradesh, sabjimandi of Sonipat doing very
good in digital payments, Shreenath a coolie at Ernakulum railway station cleared civil services
examination using free wi-fi services of station or ATM Didi of Jharkhand village so on and so
forth still much is to be done to empower our villages as knowledge is power today and many
things can be achieved if we get the right information at the right time and in this Digital India
can play a very big role. Not only in empowering rural India but also empowering rural women
who can access new opportunities, new markets through it and can get platform for their ideas
and work through it even the Microsoft IDC Asia-Pacific recent study titled ―Unlocking the
economic impact of Digital transformation in Asia-Pacific” said that Digital transformation in
India is expected to contribute about US $ 154 billion to India‘s GDP by 2021and increase the
growth rate by 1% annual(Jaiswal, 2018). But to attain this government of India must implement
Digital India Programme in its full sense.Starting IPPB from December 2018 is another good
step to provide door step delivery of banking services to rural people and tribal through postman
when comes true in full sense will help in financial inclusion of rural India after Jan Dhan
Accounts. Now Government is moving towards JAM (Jan Dhan, AADHAAR and Mobile)
that is a good step towards fulfilling its objective of empowered India.