Claudio Sanchez

Market Area Manager

Accomplished Market Area Manager with over 35 years of Automotive Industry experience. Offering proven ability to consistently
drive results by building and leading high-performance teams across all organizational levels. Excellent communication skills with a
proven history and reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements
through integrative thinking solutions.

Work History Contact

2019-01 -   Market Area Manager Address

Current Alpharetta, GA, 30040
General Motors / Service & Parts Operations, Alpharetta, GA
 Developed and strengthened independent aftermarket sales volume Phone
year over year growth of 127% for GM Service & Parts 678.879.3074
Operations/Customer Care & After-sales E-mail
 Coordinated and directed Field Managers, Regional Fleet Managers,
claudio.sanchez@gm.com
Market Area Product Specialists assigned activities to direct account
bundled services. LinkedIn
 Promoted national, regional and local programs to direct account www.linkedin.com/in/claudio-
members and develop sales promotional programs and advertising sanchez-02120216
campaigns to generate additional sales volumes.

2016-01 -   Market Area Product Specialist Skills

2018-12 General Motors, Alpharetta, GA
 Reduced warranty claims 8.6% by executing warranty reduction Effective Communicator
initiatives, administer material returns and core credit including
control measures between customer and General Motors.
Analytical problem solver
 Supported line additions and competitive changeovers at all levels of
distribution through proper administration of stock lift budgets and
procedures. Team Leadership
 Promoted and coordinated technical training events and sessions.
Coaching and mentoring
2009-11 -   District Sales and Service Manager
2015-12 Raytheon, Troy, MI
Territory Management
 Grew territory through three years consecutive territory increases
during Eastern North Carolina Initiative. Increase of 143%.
 Promoted eCommerce initiatives and territory growth for accounts Marketing
and conducted over 175 product related seminars for accounts.
Strategic Planning
2006-01 -   Factory Representative
2009-10 Bosch Diagnostics, Santa Barbara, CA
Solution selling
 Conducted product launches, training seminars, demonstrations, and
installations with technical account representatives for channel
partners.
 Increased sales 152% and increased network by identifying and
pursuing new leads, attending industry events and building rapport
with clients.

1980-06 -   Owner and General Manager

2005-12 Laguna Niguel Auto Center, Laguna Niguel, California
 Achieved 12 consecutive years of 8-12% sales growth. Established
automotive sales department specializing in BMW.
 Managed day-to-day business operations, including accounting,
finance, HR, marketing and public relations.

Education

2018-01 -   Bachelor of Science: Integrated Studies/ Leadership

Current
/ Management
Kennesaw State University - Kennesaw, GA

1980-08 -   Associate of Arts: Business Management

1983-05 Saddleback College - Mission Viejo, CA

Accomplishments

 Guest speaker vehicle emissions and inspections (in Spanish), North

Carolina public television, 2008
 Raytheon Group Virtual Classroom Training Creation and
Deployment
 X-Culture Global Business Plan Team Winner- Competition involved
over 2000 participants from 77 Universities in 43 Countries.
 NCM Bosch 20 Group representative

Affiliations

 General Motors Jump Start Mentorship Program / ASEP Advisor

 International Automotive Technician's Network (iATN) member
 KSU International Honor Society Member
 ALTA Atlanta Lawn Tennis Association Captain /Member/ Player
 USTA (United States Tennis Association) Member / Player
 Vice President/Board of Directors/Website Administrator Wake Forest
Area Tennis Association
 Global Tennis Network- Ladder Administrator

Languages

Spanish

Interests

Tennis, Smooth Jazz, Audio, and Home Theater