Module No.

& Title Controlling

Module Overview Managerial control is one of the primary functions of management,
and it involves setting performance standards, measuring
performance and taking corrective actions when necessary. An
effective organization is one where managers understand how to
manage and control. The objective of control as a concept and
process is to help motivate and direct employees in their roles.
Understanding managerial control process and systems is essential
for the long- term effectiveness of an organization. Without enough
control systems in place, confusion and chaos can overwhelm an
organization. However, if control systems are “choking” an
organization, the organization will suffer from erosion of innovation
and entrepreneurship.
Module 1. Explain the steps in the basic control process.
Objectives/Outcomes 2. Explain the critical control points, standards, and benchmarking.
3. Explain the feedback system.
4. Explain the real-time information in relation to the problems of
management control.
5. Explain the feed forward control systems can make management
control more effective.
6. Explain the most widely-used techniques of overall control of an
enterprise.
7. Explain the use and problems of management audits by
accounting firms.
8. Explain the difference between bureaucratic and clan control.
9. Explain the requirements for effective controls.
Lessons in the module 1. The System of Controlling
2. The Process of Controlling

Project WRITE XI: An Easy Guide for Course Pack making and Module Development
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