External Inputs – ERP and

related topics

• Jyotinath Ganguly
• Director and Lead Architect, Capgemini

• Q1 2020
• Part 1
Topics (as per course)
Unit VI ERP: Related Technologies & Security

Business Process Reengineering, Business Intelligence and Analytics, Product Life Cycle Mgmt.
(PLM), Geographic Information systems(GIS), ERP and SCM, CRM, OLAP, Security Systems for ERP,
Automation

Unit VII ERP- Present & Future market

Enterprise Application Integration, ERP and e-Business, ERP, Internet and WWW – ERP II, Open
Source and Web-enabled ERP, Cloud computing, Cloud based models – CAPEX, OPEX, Virtualization,
Mobility in ERP, Integrity in Data handling.

2
Topics (suggested)
Class 1

Internet and ERP, ERP II, Cloud ERP, On-premise and Hosted ERP, IaaS, PaaS, SaaS, Open
Source, Web enabled ERP systems, eBusiness and ERP and ERP II, New Technologies used
in ERP, Latest Trends, SAP HANA

Class 2

Data Integrity, Virtualization, Mobility, ERP Security, BPR, Automation, Business Intelligence
and Analytics, Product Life Cycle Mgmt. (PLM), GIS, ERP – SCM – CRM, Opportunities of the
latest technology in ERP, Future trends of ERP in coming decade
3
Business drives
Technology

Technology
enables Business
 What is Internet?
Internet, ERP, Cloud What is ERP?
ERP What is Cloud?
What is Cloud ERP?

5
ERP systems – build vs buy?
Software --- Services

Design and
develop In-house team
Build apps applications in- runs the project
house
Or
Buy off the shelf
software External partner
Buy apps? components and may manage the
customize project from
design to delivery
Journey to the Cloud
Infrastructure – Software – Services

Design and build

Own, build, run Buy and own apps in house; Run the project
hardware assets own licenses delivery in house
Or
Design, buy s/w External partner
Own, buy,
Buy and own components, may manage the
outsource hardware assets customize apps; project from
own licenses design to delivery
Or Pay for servers, Pay for software External partner
storage, network depending on may manage the
depending on modules and project from
Subscribe,
outsource?
capacity used number of users design to delivery
(PPU) (PPU)
 MRP (Inventory, Scheduling)

MRP II (+ Forecasting, Capacity, Quality,

Accounts)

ERP, ERP II
ERP (+ SCM, Project mgmt.,
Scheduling, CRM, HCM)

ERP II (+ Multi-organization, Micro-

services, Global compliance)

8
 On Premise vs Hosted ERP
▪ Business are driven by
workflow and processes
(often across-
organizations)

▪ Processes are
implemented by ERP
applications (often multi-
vendor)

▪ Applications and Data

may be global (subject to
compliance)
Global scope – Access – Security – Availability –
▪ Users tend to be mobile
Performance – App & Data location – Data retention
 Resources
Cloud Services are
“Convenient, on-demand network access to a Virtualized
shared pool of configurable computing
resources…” (NIST) Resources
are Utilization is
Provisioned monitored
or Released
Consume
Demand is
measured
Build

Host Capital Expenditure

vs
Operations Expenditure
NIST Open Group
 Open Source
• “Cathedral and the Bazaar”
• "Open source" – anyone can modify
and share because design is public.
• "Open source software" - source code
that anyone can inspect, modify, and
enhance.
• "Proprietary" - source code that only
the creator can control.
• The business of Open Source
• Is “open source” free of charge?

• Support?
• Build vs Buy
11
 Web Enabled ERP – leads to increased
eBusiness

Client devices Application logic processing Data processing Data storage,

& Backup
… and a few other terms…

Switch Router LAN WAN

Intranet Extranet Internet Wired Wireless

eBusiness on a
Global scale:
From ERP
(Monolithic) to
ERP II (Micro
services)

13
New Technologies used in ERP, Latest Trends
 • Remember access speeds
• Nanoseconds (cache) – 10 ** -9
• Microseconds (memory) – 10 ** -6
• Milliseconds (disk) – 10 ** -3
SAP HANA:
Why In- • Databases that reside in memory may
provide 1000x access speeds compared to
memory disk
Databases?
• The result vast increase in data processing
capacity with greatly reduced response
time, enabling quicker transactions and
analytics
SAP HANA
• SAP HANA is an in-memory database:
• Combination of hardware and software
• Process massive real time data In-Memory
• Advanced database technology outperforms
Oracle Db, Microsoft SQL Db, My SWL Db and
others
• Data resides in memory (RAM) and not on
disk during processing
• Perform high performance transactions and
analytics.
3D Printing – Impact on ERP?
• The action or process of making a physical object from a three-dimensional digital
model, typically by laying down many thin layers of a material in succession.
Information Life Cycle Management

Tier 1

Tier 2

Tier 3
Continued in Part 2
Data integrity, Security,
other topics….

19
External Inputs – ERP and
related topics

• Jyotinath Ganguly
• Director and Lead Architect, Capgemini

• Q1 2020
• Part 2
Topics (as per course)
Unit VI ERP: Related Technologies & Security

Business Process Reengineering, Business Intelligence and Analytics, Product Life Cycle Mgmt.
(PLM), Geographic Information systems(GIS), ERP and SCM, CRM, OLAP, Security Systems for ERP,
Automation

Unit VII ERP- Present & Future market

Enterprise Application Integration, ERP and e-Business, ERP, Internet and WWW – ERP II, Open
Source and Web-enabled ERP, Cloud computing, Cloud based models – CAPEX, OPEX, Virtualization,
Mobility in ERP, Integrity in Data handling.

2
Topics (suggested)
Class 1

Internet and ERP, ERP II, Cloud ERP, On-premise and Hosted ERP, IaaS, PaaS, SaaS, Open
Source, Web enabled ERP systems, eBusiness and ERP and ERP II, New Technologies used
in ERP, Latest Trends, SAP HANA

Class 2

Data Integrity, Virtualization, Mobility, ERP Security, BPR, Automation, Business Intelligence
and Analytics, Product Life Cycle Mgmt. (PLM), GIS, ERP – SCM – CRM, Opportunities of the
latest technology in ERP, Future trends of ERP in coming decade
3
Information Life Cycle Management

Tier 1

Tier 2

Tier 3
ERP High Availability and Data Availability
• While Oracle DataGuard
manages the data…

• HP Serviceguard monitors and

reallocates resources
80%

X
ERP CRM
• Additional CPUs can be
activated

MIS 20%

node 1 node 2
60%

X
ERP

CRM 30%
MIS 10% 5

HPE, Oracle node 1 node 2

What is Business Continuity or Disaster Recovery?
Sustain business in the event of a Major site incident (fire, earthquake, flood…)

Asynchronous or
Synchronous Data
Replication

Services are
transferred to DR
site
Virtualization: Shared Compute, Storage
Each Server can run multiple applications, databases

▪ Start or shut down applications and databases

independently
▪ Increase or decrease resources independently
▪ Transfer from one host to another (High Availability)
▪ Transfer to another location (Business Continuity)
▪ Foundation of “Services on demand” and “PPU”
Mobility + Internet of Things
ERP Security

Data
Security Policy
Disaster Network People
Recovery Security
Process
ERP Security
Tech, Tools
High Application
Availability Security Audit
Device
Security
 End point
Data & Network Security
Data, Apps
At rest
(processing) Internal
network
At rest In flight External
(static) (network) network

Data to
be
secured
▪ Vulnerability Assessment
▪ Intrusion Detection & Prevention
▪ Device security
Business Process Reengineering (BPR)
Analyze processes,
BPR is a Strategic Identify gaps, People, Process,
exercise implement Tools
improvements

Improve business Reduce process

Beat competition, response, increase time, increase
lead the market customer efficiency, reduce
satisfaction operational costs
BPR is enabled by Technology and Automation
Process (external)
• Process transparency, integration - Supplier
• Quick process execution, communications
BPR approvals, exceptions - Inventory alerts
demands • Team skills, motivation - Manufacturing capacity
• Monitor status, compliance - Distributor default
• Risk mitigation - Retail stock level
- Account opening
Process (internal)
• Single view across ‘Value Chain’ - Database monitoring
• Data integration, security - Major incident
Technolog
• Effective monitoring, reporting - Maintenance notification
y provides
• Automated actions without - Leave approval
human intervention - Budget approval
- Project risk
Structured + Semi structured + Unstructured Data →
Online Analytics Processing and Batch Analytics Processing
Transactions vs Analytics
Transactions vs Analytics: Key differentiators
TRANSACTIONAL (OLTP) ANALYTICS (OLAP)

Purpose Operations Decision making

Volume of data Relatively small (GB) Typically large (TB)

Business criticality Highly critical Not as critical

Nature of queries Real time Historical

Reports Ad-hoc, small Structured, large

Operations Small reads and writes Huge reads

Response time Immediate Hours, days

Service Life Cycle is similar
16
 Product Management
• Owns the product: P&L
• Define: Launch, Refresh, End of Life
P&L
• Life cycle
• Competitive strategy and positioning
Lifecycle,
Resources • Stakeholder relationship
Portfolio
• Go To Market
Product • Forecasting
Manager • Pricing
• Roadmap
Roadmap Positioning • Define Product Portfolio
• Leads to M&A

Competition
17
GIS Location + Device + Customers + ERP +
Cloud

18
ERP, SCM, CRM
 Cloud integration
Internet of Things
with Mobility

Opportunities
of the latest Wearable devices
Data Life Cycle
Management
technology in
ERP
Analytics 3D Printing
 Future trends of ERP

DISTRIBUTED ERP MICRO SERVICES GOVERNANCE, DISRUPTIVE AUTOMATION ARTIFICIAL

COMPLIANCE TECHNOLOGIES INTELLIGENCE
(VIRTUAL REALITY)
End of Class 2