Create A Vision: 2. Form A Powerful Guiding Coalition 4. Communicate The Vision

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1.

Create a sense of
Kotter’s Eight Stages
urgency
3. Create a
of Change Process vision
• To evolve into
• Global trend of
consolidation (growth universal banking
and improved system
business • Golden Rules of
opportunities)
Integration
• More offerings like
investment banking • Merger of equals
and mortgage loans
2. Form a 4. Communicate
powerful guiding the vision
•coalition
Top management of
• New slogan and
three companies met in
Santa Marta for two corporate image
days to work on vision, • Two-way
mission and values communication, “You
• Burgos build cross- can ask anything” -
company integration timely, frequent, face-
teams to-face

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