26/04/2020 City Bank HSM Network issue 29/04/2020 Ericsson, GP Hard Drive Replacement 01/05/2020 City Bank HSM is down, need to diagnosis 03/05/2020 City Bank Faulty HSM need to replace 06/05/2020 Ericsson, Robi Power Supply replacement 14/05/2020 Ericsson, GP Faulty Hard Drive replacement 17/05/2020 City Bank Faulty HSM collected from customer shifted to warehouse 19/05/2020 Ericsson, Robi Faulty Hard Drive Replacement