RESUME, January 2011

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NICHOLE LYNNE MAY

 
PO Box 554 Naples, NY 14512
Cell: (585) 208-2643
E-mail: nlmay@syr.edu

EDUCATION

Syracuse University, Syracuse, NY 2008-May 2012


‫ ه‬Martin J. Whitman School of Management
‫ ه‬School of Information Studies
‫ ه‬Triple Major in Information Management and Technology,
Business Management, and Marketing Management
‫ ه‬Minor in Global Enterprise Technologies
‫ ه‬3.743/4.0 Cumulative GPA

HONORS AND ACHIEVEMENTS

Dean’s List Fall 2008-Present


Recipient of the Morgan Stanley and Syracuse Spring 2009
University Center for Career Services Emerging
Student Leader Award
Xerox Award for Innovation and Information Technology Spring 2007
Neapolitan Chapter of the National Honor Society Spring 2007
American Chemical Society Award Spring 2007

WORK EXPERIENCE

Falls View Academy, Honeoye Falls, NY Summer 2010 (May-August)


‫ ه‬Sole responsibility for the creation and management of the companies entire social networking
presence
‫ ه‬Crafted print media to boost awareness
‫ ه‬Developed multiple process plans to improve company’s marketing efforts

KJT Group, LLC, Mendon, NY 2009, 2008


‫ ه‬Research Intern for a national research consulting company
‫ ه‬Assisted researchers in management of projects and internal process
‫ ه‬Helped to craft news release about KJT Group growth

Internet Consulting Services, Syracuse, NY 2010, 2009


‫ ه‬Responsible for answering phone and handling clients to provide exceptional customer service
‫ ه‬Accountable for billing over 250 customers resulting in faster turnaround time

Syracuse University Admissions, Syracuse, NY 2009


‫ ه‬Responsible for providing exceptional customer service to potential Syracuse University
Families
‫ ه‬Accountable for scheduling appointments and answering questions to better serve Syracuse
University’s prospective students
LEADERSHIP AND ACTIVITIES

School of Information Studies Peer Advisor Spring 2009-Present


‫ ه‬Worked with 15-20 Syracuse University Freshman to assist them in adjusting to their first year
of college through casual discussion and informative lectures
‫ ه‬Conducted tours of the School of Information Studies to provide students with both the
knowledge and the atmosphere of the campus
‫ ه‬Participated in panels to answer questions of eager parents and students

University 100 Member Spring 2010-Present


‫ ه‬Demonstrated extensive understanding of Syracuse University traditions and pride through
tours and information sessions
‫ ه‬Members of this organization are considered the representative student body

Class Council Fall 2008-Fall 2009


‫ ه‬Co-President for Syracuse University’s Class of 2012 consisting of over 3,000 students

Class Alliance Fall 2009-Spring 2010


‫ ه‬Vice-President for Syracuse University

Orange Pulse Dance Troupe Fall 2009-Present


‫ ه‬Member and choreographer
‫ ه‬Responsible for leading a class of 15-20 individuals to prepare for an annual showcase
‫ ه‬Participated in a multitude of community service projects including breast cancer walks,
annual charity showcase, relay for life, and Say Yes To Education

SPECIAL SKILLS
‫ه‬ Works well with others, excellent organizational and time-management skills, great customer service
skills, and eager to learn and work hard.
‫ه‬ Proficient in the use Windows XP, Windows Vista, Windows 7, and OS X Operating Systems.
‫ه‬ Excellent knowledge of Microsoft Office products including Microsoft Word, PowerPoint, Excel,
Publisher, and Project
‫ه‬ Knowledgeable of social media technologies to build social networks and to facilitate communication
‫ه‬ Proficient in mobile technology
‫ه‬ Understanding of Enterprise Computing Challenges
‫ه‬ Experience with Capstone Simulation

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