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Fo Checklist PDF
Fo Checklist PDF
LUISITA CENTRAL PARK HOTEL- FRONT DESK CHECKLIST
TASK/S AM PM
Receive a proper handover from the prior shift.
Check the endorsement logbook and perform task/s as endorsed.
Count all floats. Ensure enough change and operations fund.
Check the company e-mail account to check for updates.
Check expected arrivals and departures against daily records.
Furnish printed copies of daily records for both F&B and HSK.
See the Events Reservation Boards to familiarize availability of dates.
Update the Room Blocking System and Hotel Link System.
Get updates from the HSK re room discrepancies.
Check all due out guest balance; ensure that all folios are clear.
Accomplish Miscellaneous Vouchers of a shift’s transactions.
Update Petty Cash Vouchers/ Returnables with the marketing team.
Count floats and drop any cash amount due. Prepare Deposit Slips.
Prepare proper funds and any handover for the next shift.
Close cashier transactions. Ensure proper fund closing.
Tidy up the reception area to ensure enough stationary.
Perform final endorsements, both oral and written.
AM SHIFT STAFF : __________________________________
PM SHIFT STAFF : __________________________________
REMARKS
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ACKNOWLEDGED BY : Mr. Marc Jeryl S. Botio
HEAD OF FRONT OFFICE OPERATIONS