Sl.

No Industry / Domain / Topic Input Throughput Output

0 Biscuit Wheat flour Mixing, forming, Salt Biscuits,
Sugar, Salt baking and Sweet Biscuits, etc
Dry fruits, Milk & cooling
Water , other
ingredients
1 Goods
2 Goods
3 Goods
4 Goods
5 Goods
6 Services
7 Services
8 Services
9 Services
10 Services
Activity 1.1: Identify “5 goods and 5 services” examples of the given below table. (Sl.No 0 has been given as sample answer).

Activity 1.2: Pick any 3 each concept on "cost, quality & optimization" areas of evolution of operations management along with their
merits and demerits.
Activity1.3:

Questions: from the given below table, measure separately a: HLF & b: HLA.

1. Partial Measure Productivity

2. Multifactor Measure Productivity
3. Total Measure Productivity

Automotive Spare Parts

Description HLF - Highway Light Flasher HLA -Head Light Assembly
No of units produced 10000 10000
Sold price / unit 100 200
Total labor hours 500 400
Labor rate Rs/Hours 100 200
Total labor hours 250 200
Total machine hours 50 100
Cost of raw material 200000 500000
Capital Expenditure 20000 40000
Other Expenses Cost 2000 10000
Activity1.4:

Amul – dairy product company would like to consider the following options towards ‘trade-off’ considering from
operational management concerns. Provide solutions based upon your justifications.

Item Type Forecasting Forecasting Switch over Unit cost (Rs) Profit/unit
of sales (Units) error expenses
(Rs)
Product 1 Standard 10,00,000 4% xxx 20 10%
Customized 5,00,000 8% 10 L 30 15%
Product 2 Standard 20,00,000 8% xxx 15 10%
Customized 12,00,000 6% 15 L 20 15%
Product 3 Standard 30,00,000 4% xxx 20 10%
Customized 20,00,000 6% 20 L 25 15%

Questions:

1. What is your recommendation on each product about “standard or customized” decisions? Give your reasons.