Professional Documents
Culture Documents
Internshala
Internshala
Internshala
leads, having proficiency in CRM software and Microsoft Office. My work also included clarifying
customer grievances and managing customer escalation issues. Sales of Tata products to new and
existing customers. I have also arranged and managed a channel partner event with the same firm. I
look forward to broaden my knowledge by working on this internship. Also currently I am a core
committee member of social media team of my B-School (IES MCRC) wherein we work on curating
ideas for different social media platforms to promote our campaign and we also help the agency
with curating posts. I have also studied various websites to give insights and edge to our college. I
have certifications from reputed institutions in digital marketing.
(https://www.udemy.com/certificate/UC-31167259-9b49-430f-895e-5f99f60062dd )
(https://learndigital.withgoogle.com/digitalunlocked/validate-certificate-code)
(https://analytics.google.com/analytics/academy/certificate/wT_gVx1ER2yQZKq_6eV2fQ)
(https://skillshop.exceedlms.com/student/award/48175290?referer=https%3A%2F
%2Fskillshop.exceedlms.com%2Fstudent%2Fpath%2F18061%2Factivity
%2F25103%3Fconfirm_disclaimer%3Dtrue%26id%3D18039)
https://drive.google.com/file/d/1tt79z-SsRHbYysZNytMSlq3Z_csV6mAs/view?usp=sharing
Making a habit of conducting regular social media audits helps to catch inconsistencies and give a
clear idea about the campaign. To make a social media content successful, there should be a clarity
of goal and clear understanding of the audience. Effective social media strategies are built on using a
mix of automation and timely engagement.
To measure the success of a social campaign on any social platform it is necessary to track the
follower growth as it gives an insight to how far people are finding and getting engaged with your
platform. Second is to identify optimal times for engagements as it helps to tailor your strategy.
Other metrics are to monitor mentions and tracking likes and reactions and finally examining click
rate and impressions.
Using paid ads for programs. Social ads drive 49% of mobile app downloads. Given the steady
decline in organic reach across social media, boosting your visibility through paid ads is essential to
converting users. Pairing with influencers will present your program and app to an already engaged
and receptive audience. We need to touch the emotional benefits of the program to engage the
audience and therefore encouraging user generated content.
While working for Tata Housing Development Company I have managed daily updates about the
leads, having proficiency in CRM software and Microsoft Office. My work also included clarifying
customer grievances and managing customer escalation issues. Sales of Tata products to new and
existing customers. I have also arranged and managed a channel partner event with the same firm. I
was responsible to apprise and ascertaining customers about the products and benefits offered by
Tata Value Homes and building customer loyalty by keeping a follow up with customers who
reported product issues. I look forward to broaden my knowledge by working on this internship. Also
currently I am a core committee member of social media team of my B-School (IES MCRC) wherein
we work on curating ideas for different social media platforms and we also help the agency with
curating posts.
While working for Tata Housing Development Company I have managed daily updates about the
leads, having proficiency in CRM software and Microsoft Office. My work also included clarifying
customer grievances and managing customer escalation issues. Sales of Tata products to new and
existing customers. I have also arranged and managed a channel partner event with the same firm. I
was responsible to apprise and ascertaining customers about the products and benefits offered by
Tata Value Homes and building customer loyalty by keeping a follow up with customers who
reported product issues. I look forward to broaden my knowledge by working on this internship. Also
currently I am a core committee member of social media team of my B-School (IES MCRC) wherein
we work on curating ideas for different social media platforms to promote our campaign and we also
help the agency with curating posts. I have also studied various websites to give insights and edge to
our college. I have certifications from reputed institutions in digital marketing.