SMART CITY COMPLAINT PORTAL

A Dissertation Submitted by

Yashaswini N.M. Bhoomika M.D.

Reg No. BC170147 RegNo.BC170107

To the University of Mysore in partial fulfilment for the award of

the degree of

Bachelor of computer application

Under the guidance of

Linganna N.
Assistant Professor

Department of Computer Science

Maharani’s Science College for Women
Mysore -570005
 Maharani’s Science College for Women, Mysore

Department of Computer Science

Certificate

This is to certify that Ms. Yashaswini N.M. (BC170147). And

Ms. Bhoomika M.D. (BC170107) respectively the students of
bachelor of computer application, 6th semester of this institute has
successfully completed the project work titled “Smart City
Complaint Portal” in partial fulfilment of the requirements for
the award of Bachelor of Computer Application (BCA) of the
university of Mysore under my guidance and supervision.

Signature of the Guide Head of the Department

 Declaration

We hereby declare that the project work entitled “Smart

City Complaint Portal” submitted by me to “Maharani’s

Science College for Women, Mysore” in partial fulfilment

of the requirements for the degree of Bachelor of Computer
Application (BCA) is a record of a project work carried out by me

under the guidance of Linganna N.

We further declared that the work reported in this project has

been submitted and will not be submitted either in part or in full,
for the award of any another degree or diploma in this institute or
any another institute or university.

Date:

Place:

Yashaswini N.M. (BC170147) Bhoomika M.D. (BC170107)

 Acknowledgement
We are immensely grateful to Dr K.S Manjunath head of the
department of computer science, MSCW,Mysore for giving us an
opportunity to carry out our project work. Also, we would like to
thank him for his support and encouragement throughout our
project.

We talk this opportunity to express our deep sense of gratitude

and indebtedness to our project guide Linganna N, Assistantant
professor, Department of Computer Science, MSCW, Mysore. For
inspiring guidance and valuable suggestion throughout the project
work.

Also, we are very thankful Prof. Dayanand principle for

providing the necessary infrastructure and support.

We would also like to thank all teachers and non-teaching staff

of our department who directly or indirectly contributed in the
accomplishment of this task. Our sincere thanks to all our family
and friends who have patently extended all sorts of help for
accomplishing this.
 SMART CITY COMPLAINT PORTAL

A Dissertation Submitted by

Yashaswini N.M.
Reg No. BC170147

To the University of Mysore in partial fulfilment for the award of

the degree of

Bachelor of computer application

Under the guidance of

Linganna N.
Assistant Professor

Department of Computer Science

Maharani’s Science College for Women
Mysore -570005
 Maharani’s Science College for Women, Mysore

Department of Computer Science

Certificate

This is to certify that Ms. Yashaswini N.M. (BC170147) the

students of bachelor of computer application, 6th semester of this
institute has successfully completed the project work titled “Smart
City Complaint Portal” in partial fulfilment of the
requirements for the award of Bachelor of Computer Application
(BCA) of the university of Mysore under my guidance and
supervision.

Signature of the Guide Head of the Department

 Declaration

I hereby declare that the project work entitled “Smart City

Complaint Portal” submitted by me to “Maharani’s

Science College for Women, Mysore” in partial fulfilment

of the requirements for the degree of Bachelor of Computer
Application (BCA) is a record of a project work carried out by me

under the guidance of Linganna N.

I further declared that the work reported in this project has

been submitted and will not be submitted either in part or in full,
for the award of any another degree or diploma in this institute or
any another institute or university.

Date:

Place:

Yashaswini N.M. (BC170147)

 Acknowledgement
I am immensely grateful to Dr K.S Manjunath head of the
department of computer science, MSCW,Mysore for giving us an
opportunity to carry out our project work. Also, we would like to
thank him for his support and encouragement throughout our
project.

I talk this opportunity to express my deep sense of gratitude

and indebtedness to our project guide Linganna N, Assistantant
professor, Department of Computer Science, MSCW, Mysore. For
inspiring guidance and valuable suggestion throughout the project
work.

Also, I am very thankful Prof. Dayanand principle for

providing the necessary infrastructure and support.

I would also like to thank all teachers and non-teaching staff of

our department who directly or indirectly contributed in the
accomplishment of this task. Our sincere thanks to all our family
and friends who have patently extended all sorts of help for
accomplishing this.
 SMART CITY COMPLAINT PORTAL

A Dissertation Submitted by

Bhoomika M.D.
RegNo.BC170107

To the University of Mysore in partial fulfilment for the award of

the degree of

Bachelor of computer application

Under the guidance of

Linganna N.
Assistant Professor

Department of Computer Science

Maharani’s Science College for Women
Mysore -570005
 Maharani’s Science College for Women, Mysore

Department of Computer Science

Certificate

This is to certify that Ms. Bhoomika M.D. (BC170107) the

students of bachelor of computer application, 6th semester of this
institute has successfully completed the project work titled “Smart
City Complaint Portal” in partial fulfilment of the
requirements for the award of Bachelor of Computer Application
(BCA) of the university of Mysore under my guidance and
supervision.

Signature of the Guide Head of the Department

 Declaration

I hereby declare that the project work entitled “Smart City

Complaint Portal” submitted by me to “Maharani’s

Science College for Women, Mysore” in partial fulfilment

of the requirements for the degree of Bachelor of Computer
Application (BCA) is a record of a project work carried out by me

under the guidance of Linganna N.

I further declared that the work reported in this project has

been submitted and will not be submitted either in part or in full,
for the award of any another degree or diploma in this institute or
any another institute or university.

Date:

Place:

Bhoomika M.D. (BC170107)

 Acknowledgement
I am immensely grateful to Dr K.S Manjunath head of the
department of computer science, MSCW,Mysore for giving us an
opportunity to carry out our project work. Also, we would like to
thank him for his support and encouragement throughout our
project.

I talk this opportunity to express my deep sense of gratitude

and indebtedness to our project guide Linganna N, Assistantant
professor, Department of Computer Science, MSCW, Mysore. For
inspiring guidance and valuable suggestion throughout the project
work.

Also, I am very thankful Prof. Dayanand principle for

providing the necessary infrastructure and support.

I would also like to thank all teachers and non-teaching staff of

our department who directly or indirectly contributed in the
accomplishment of this task. Our sincere thanks to all our family
and friends who have patently extended all sorts of help for
accomplishing this.
Sl No Content Page No
1 Chapter-1 2

Introduction
2 Chapter-2 2-17

Literature survey
3 Chapter-3 18-29

System requirements
4 Chapter-4 30-38

System design
5 Chapter-5 39-43

Implementation
6 Chapter-6 44-48

Testing
7 Chapter-7 49-73

Coding
8 Chapter-8 74

Conclusion and Future

Enhancement

Table of the content