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MBA IB04 Global Business Strategies Subject
MBA IB04 Global Business Strategies Subject
GLOBAL BUSINESS
STRATEGIES
Advisory Council
Prof. Dr. M. M. Salunkhe Chairman
Hon’ble Vice Chancellor, Bharati Vidyapeeth (Deemed to be University), Pune
●
Open University, Nashik, Former Vice Chancellor, Indira Gandhi National Open University, New Delhi
• College of Engineering
MUMBAI
KOLHAPUR
LIBERAL EDUCATION INSTITUTES
• Institute of Management
• Yashwantrao Mohite College of Arts, Sci. and Comm.
(Jr., Sr. and Post-graduate)
• Social Science Centre KARAD
SOLAPUR
• Abhijit Kadam Institute of Management and Social Sciences
Bharati Vidyapeeth
(Deemed to be University), Pune
School of Distance education
course curriculum team
NAME DESIGNATION ORGANIZATION
Sr.
No.
BVDU Yashwantrao Mohite College of Arts, Science & Commerce, Prin. Dr. S. R. Patil Dr. V. A. Rankhambe
1
Paud Road, Erandwane, Pune – 411038 Tel. No. 020 – 25433383
BVDU Social Science Centre Dr. G. R. Rathod Dr. S. I. Kumbhar
2
Paud Road, Erandawane, Pune - 411 038 Tel. No. 020-25448520
BVDU New Law College, Paud Road, Erandwane, Pune – 411038 Dr. Smt. B. M. Deshpande Dr. Smt. U.S. Bendale
3
Tel. No. 09156911396, 020-25444616
BVDU Institute of Management & Entrepreneurship Development, Dr. S. S. Vernekar Prof. N. R. Mate
4
Paud Rd, Erandwane, Pune – 411038 Tel. No.020-25431060, 60127666
BVDU Institute of Management & Research, Opp. Ordnance Depot, Dr. A. R. Deshmukh Ms. Megha Sehgal
5 A-4, Rohtak Road, NH-10, Paschim Vihar Ext., New Delhi -110063 Ms. Savneet Kaur
Tel. No. 011 – 25278446, 25285808, 09250547203 / 204
BV Institute of Management Studies & Research, Sector-8, C.B.D. Dr. Smt. A. A. Kalse Dr. R. D. Patil
6
Belapur, Navi Mumbai – 400614 Tel. No. 022 – 27572433, 27562582
BVDU Institute of Management, Kadamwadi, Kolhapur – 416003 Dr. R. U. Kanthe Dr. Mukund Kulkarni
7
Tel. No. 0231 – 2660666
BVDU Yashwantrao Mohite Institute of Management, Sr. No. 114/2A, Dr. N. R. Jadhav Dr. V. P. Deshmukh
8 Venkateshnagar, Koyana Vasahat, Pune-Bangalore Road,
Malkapur, Karad – 415539 Tel. No. 02164 – 242242, 241169
BVDU Institute of Management & Rural Development Administration, Dr. Nitin Nayak Prof. K. Venkatesh
9
Rajwada Chowk, Sangli – 416416 Tel. No. 0233 – 2625776
10 BVDU Abhijit Kadam Institute of Management & Social Sciences, Dr. V. S. Mangnale Dr. S. S. Suryawanshi
Bijapur Road, Solapur – 413004 Tel. No. 0217 – 2302016
School of Distance Education
Bharati Vidyapeeth
GLOBAL BUSINESS STRATEGIES
MBA/MBA HR/ MBA E SEM IV (IB04)
(Deemed to be University), Pune, India
Writers team
iSBn : 978-81-943851-9-6
CONTENTS
Unit Contents Page No.
CONTROL STRATEGIES
3.2 PLANNING FOR CONTROL STRATEGIES:
3 3.3 CONTROL STRATEGIES: 17-33
3.4 ORGANIZATIONAL STRUCTURE
3.5 CORPORATE CULTURE & CO-ORDINATING METHODS:
Unit Contents Page No.
COLLABORATIVE STRATEGIES
5 5.1 MOTIVES FOR COLLABORATIVE ARRANGEMENTS 36-41
5.3 CONSIDERATIONS IN COLLABORATIVE ARRANGEMENTS
UNIT - I
EXPORT AND IMPORT
NOTES
STRATEGIES
1.1 OBJECTIVES
1.2.1 INTRODUCTION
Whereas exports represent goods and services flowing out of a country,
imports represent goods and services flowing into a country. Exports result in
receipts and imports result in payments. Although export and import activities
are a natural extension of distribution strategy, they also include elements of
product, promotion and pricing factors and decisions. Both exporting and
importing entail a lower level of risk than foreign direct investment, but while
exporting offers less control over the marketing function, importing offers less
control over the production function.
B. Import Documentation
The import documentation process can be both complicated and
cumbersome. Without proper documentation, customs agencies will
not release shipments. Documents are of two types: (i) those that
determine whether customs will release the shipment and (ii) those
that contain the information necessary for duty assessment and data
gathering purposes. At a minimum, the required documents would
include an entry manifest, a commercial invoice and a packing list.
B. Import Documentation
The import documentation process can be both complicated and
cumbersome. Without proper documentation, customs agencies will
not release shipments. Documents are of two types: (i) those that
determine whether customs will release the shipment and (ii) those
that contain the information necessary for duty assessment and data
gathering purposes. At a minimum, the required documents would
include an entry manifest, a commercial invoice and a packing list.
C. Indirect Selling
Indirect selling, i.e., selling products to or through an independent
domestic intermediary, is carried out via export management
companies and export trading companies.
G. Export Documentation
An export license allows the exporter to ship goods to particular
countries. Other key export documents are the:
• pro forma invoice
• commercial invoice
• consular invoice
• bill of lading
• certificate of origin
• shipper’s export declaration
• export packing list.
B. Method of Payment
The flow of money across national borders requires the use of special
documents and may be very complicated. In descending order of
security for the exporter, the basic methods of payment for exports are:
cash in advance a letter of credit (obligates the buyer’s bank to pay the
exporter) a revocable letter of credit may be changed by any of the
parties to the agreement an irrevocable letter of credit requires all
parties to the agreement to consent to the change in the document.
a confirmed letter of credit adds a guarantee of payment to an
additional bank (usually an interbank agreement). a draft or bill of
exchange a documentary draft instructs the importer to pay the
exporter if specified documents are presented a sight draft requires
payment to be made immediately a time draft requires payment to be
made at some specific date in the future.
an open account (the exporter bills the importer but does not require
Export and Import formal payment documents —generally limited to members of the
6 Strategies same corporate group).
C. Financing Receivables Global Business Strategies
The increased distances and time involved in exporting often create
cash flow problems for an exporter. Further, because exporting is risky,
banks may be unwilling to provide financing for export transactions. NOTES
However, exporters can get access to funds through factoring, i.e., the
discounting of a foreign account receivable, and forfaiting, i.e., a
longer-term instrument that includes a guarantee from a bank in the
importer’s country. In addition, exporters can apply for guarantees
from government agencies (such as the Ex-Im Bank) in order to get
banks to lend them money until payment is received.
D. Insurance
The two types of insurance most often used for export transactions are:
(i) transportation risks (e.g., devastating weather conditions or rough
handling by carriers) and (ii) political, commercial and foreign-
exchange (environmental) risks. While private insurers will covers
these types of risks for established exporters with a proven record,
government agencies tend to be the most important insurers of export
shipments.
1.2.6 COUNTERTRADE
Countertrade involves a reciprocal flow of goods and services. It provides
a means to complete a transaction when a firm (or government) does not have
sufficient convertible currency to pay for imports, or it simply does not have
sufficient funds. Countertrade transactions can be divided into two basic types:
(i) barter (based on clearing arrangements used to avoid money-based exchange)
and (ii) buybacks, offsets and counterpurchase (all of which are used to impose
reciprocal commitments).
A. Barter
Barter occurs when goods or services are traded for other goods and
services, i.e., it represents a non-monetary transaction. (Barter is not
only the oldest form of countertrade, it is the oldest form of any type
of trade transaction.) Buybacks represent counter-deliveries the
exporter receives as payment that in fact are related to or originate
from the original export.
B. Offset Trade
Offset trade occurs when the exporter sells goods or services for cash
but then helps the importer find opportunities to earn hard currency.
Direct offsets include generated business that directly relates to the
export; indirect offsets include generated business unrelated to the
export
Export and Import
Strategies 7
Global Business Strategies
Questions to be discussed
Q 1. Differentiate between export and import strategies with the help of
example.
Q 2. Discuss the role of third party intermediaries.
Q 3. Is demand always cause of export . Discuss with the help of examples.
Q 4. Write short notes on Counter Trade.
Q 5. Explain Export Finance
UNIT - II
GLOBAL MANUFACTURING
NOTES
STRATEGIES
2.1 OBJECTIVES
The students will learn the basic aspects of Global Manufacturing Strategies.
The learn how the production distribution strategies work in Global business.
They will understand the relevance of Hayes and wheelwright stages of
manufacturing competitiveness and global supply chain management.
2.2 MEANING
• Stage I
Stage I companies consider their manufacturing organisation to be
internally neutral, in that its role is simply to "make the stuff", without
any surprises. Such companies believe that their product designs are
so unusual or their marketing organisation so powerful that if the
product can simply be delivered to customers, as advertised, the
Global Manufacturing
company will be successful. Strategies 11
Global Business Strategies
NOTES
• Stage II
Stage II companies look outward and ask their manufacturing
organisation to be externally neutral, that is, able to meet the standards
imposed by their major competitors. Such companies tend to adhere
to industry practice and industry standards. They buy their parts,
materials and production equipment from the same suppliers that their
competitors use, follow similar approaches to quality and inventory
control, establish similar relationships with their workforce, and regard
technicians and managers as interchangeable parts - hiring both, as
needed, from other companies in the industry.
• Stage III
Stage III companies have a manufacturing organisation that is
internally supportive of other parts of the company, with a co-ordinated
set of manufacturing structural and infrastructural decisions tailored
to their specific competitive strategy.
• Stage IV
Stage IV companies regard their manufacturing organisation as
externally supportive, that is, playing a key role in helping the whole
company achieve an edge over its competitors. Such companies are
not content simply to copy their competitors, or even to be the
"toughest kid on the block" in their own neighbourhood. They seek to
be as good as anybody in the world at the things they have chosen to
be good at - that is, world-class.
Global Manufacturing
• Are there suppliers which meet the organisation’s desired standards, or
14 Strategies should the buyer ask suppliers to progress towards these standards?
• What are examples of good practice amongst current or potential Global Business Strategies
suppliers?
• What issues have suppliers identified? What expertise can they bring to
a discussion about improvements? NOTES
Questions to be discussed
Q 1. Discuss the production and distribution network strategies in Global
Business .
Q 2. Explain with the help of examples the relevance of Hayes and
wheelwright stages of manufacturing competitiveness.
Q 3. What is Global supply chain management process and what are the
ethical dilemmas associated with this.
Q 4. Write short note on the role of technology in production and
distribution network.
*****
Global Manufacturing
16 Strategies
Global Business Strategies
UNIT - III
CONTROL STRATEGIES
NOTES
3.1 OBJECTIVE
NOTES
3.3 CONTROL STRATEGIES
18 CONTROL STRATEGIES
Global Business Strategies
CONTROL STRATEGIES 19
Global Business Strategies • According to Hout, et al. (1982), Global strategy requires the approach
not of a hedgehog, who knows only one trick, but that of a fox, who
knows many. Exploiting economies of scale through global volume,
NOTES taking pre-emptive positions through quick and large investments, and
managing interdependently to achieve synergies across different activities
are, according to these authors. some of the more important moves that
a winning global strategist must muster
• Hout, et al.'s (1982) global strategist is the heavyweight champion who
knocks out opponents with scale and pre-emptive investments.
• Kogut's (1985b) global strategist is the nimble-footed athelete who wins
through flexibility and arbitrage. He creates options so as to turn the
uncertainties of an increasingly volatile global economy to his own
advantage. Multiple sourcing, production shifting to benefit from
changing factor costs and exchange rates, and arbitrage to exploit
imperfections in financial and information markets
• Hamel and Prahalad's (1985) prescription for a global strategy contradicts
that of Levitt (1983) even more sharply. Instead of a single standardized
product, they recommend a broad product portfolio, with many product
varieties, so that investments on technologies and distribution channels
can be shared. Crosssubsidization across products and markets, and the
development of a strong world-wide distribution system
• A multinational has three sets of tools for developing such competitive
advantage. It can exploit the differences in input and output markets
among the many countries in which it operates. It can benefit from scale
economies in its different activities. It can also exploit synergies or
economies of scope that may be available because of the diversity of its
activities and organization.
• The strategic task of managing globally is to use all three sources of
competitive advantage to optimize efficiency, risk and learning
simultaneously in a world-wide business. The key to a successful global
strategy is to manage the interactions between these different goals and
means.
• Organizational structure (often called organizational design) is its basic
vehicle through which strategy is implemented and through which the
work of the organization is actually implemented. In, fact, strategy,
determines the structure needed for implementation.
• A firm cannot function unless its various components are appropriately
assembled. Through its design, the firm shall allocate organizational
resources, assign tasks to its employees, instruct employees about the
firm’s rules, procedures, and expectations relating to their jobs; and
collect and transmit information necessary for problem solving and
decision making.
20 CONTROL STRATEGIES
BASIC ORGANIZATIONAL STRUCTURES Global Business Strategies
• International Division Structures
• Global Division structure
NOTES
• Geographic Area Structure
• Product Organization
• Mixed Structure
• Matrix structure
• Networked Structure
22 CONTROL STRATEGIES
Global Business Strategies
NOTES
CONTROL STRATEGIES 23
Global Business Strategies 5. Mixed Structure
NOTES
28 CONTROL STRATEGIES
UPPSALA INTERNATIONALIZATION MODEL Global Business Strategies
• Swedish researchers (Johanson and Wiedersheim-Paul, 1975; Johanson
and Vahlne, 1977) from Uppsala University had vast criticisms of the
theories at the time, which explained international involvement. NOTES
• The Uppsala Internationalization Model distinguishes four different steps
of entering an international market, which cannot be viewed
independently of a company’s situation, market and the market
knowledge. (See Fig. 1:1 below)
• Step 1: No regular export activities (sporadic export).
• Step 2: Export via independent representative (export mode).
• Step 3: Establishment of a foreign sales subsidiary.
• Step 4: Foreign production/manufacturing.
(Hollensen 2007)
UPPSALA INTERNATIONALIZATION MODEL AND CONTROL
CONTROL STRATEGIES 29
Global Business Strategies CASE STUDY OF ZARA
• This case study on Zara elucidates the expansion strategies used by both
born-global and gradual global fast-fashion retailers based on theories of
NOTES internationalization.
• Aspects related to knowledge sharing, resource-based theory, and psychic
distance are overlaid with Zara's internationalization strategies to advance
understanding of the role fashion plays in dynamic internationalization.
Zara employs a high-risk, high-reward model of internationalization to
defend its unique merchandise and retail position by remaining
completely vertical.
• Zara's born-global expansion strategy engendered a psychic distance
paradox in that it was very successful in distant markets early on. It is
proposed that fashion retailers may take note of Zara's success through
the proposed ‘dynamic strategic planning process’ for expansion in
international markets. Researchers can test the proposed framework
empirically to investigate the theoretical constructs for both gradual- and
born-global firms.
3.5.3 PERSONAL/CULTURAL
• Direct/Explicit Centralization, Direct Supervision, Expatriate control
• Indirect/Implicit: Socialization, Informal Communication, Management
Training
• Impersonal/Bureaucratic/Technocratic:
– Direct/Explicit: Standardization, Formalization
– Indirect/Implicit: Output Control, Planning
Questions to be discussed
Q 1. What is agency theory used in control strategies.
Q 2. Explain the Jensen’s and Meckling’s agency model of control with the
help of example.
Q 3. What is the relevance of organizing framework by Sumantra Ghoshal.
Q 4. Discuss the control process mechanism in internalization.
Q 5. Explain Uppsala Internalization model and control.
Q 6. Recognize the nature of international organizational design
Q 7. Classify the factors influencing organizational structure
Q 8. Identify the basic organizational structures
Q 9. Write short notes on:
(a) Location decision making
(b) Corporate Control mechanisms
(c) Shared ownership
*****
CONTROL STRATEGIES 33
Global Business Strategies
UNIT - IV
ROLE OF LEGAL STRUCTURE
NOTES
IN CONTROL STRATEGIES
4.1 OBJECTIVE
The students will understand how the role of legal structure in control
strategies. They will learn about the foreign market entry strategies.
4.2 INTRODUCTION
Foreign market entry strategies differ in degree of risk they present, the
control and commitment of resources they require and the return on investment
they promise.
There are two major types of entry modes:
• 1) non-equity mode, which includes export and contractual agreements,
• 2) equity mode, which includes joint venture and wholly owned
subsidiaries.
• import and export of goods, materials and services.
• Licensing is another way to enter a foreign market with a limited degree
of risk.
• Franchising is similar to licensing except that the franchising organisation
tends to be more directly involved in the development and control of the
marketing programme.
• Foreign joint ventures have much in common with licensing.
• A strategic alliance is a term used to describe a variety of cooperative
agreements between different firms, such as shared research, formal joint
ventures, or minority equity participation (Campbell E., Reuer J.J. 2001).
• − they are usually between firms in high
• - industrialized nations
ROLE OF LEGAL
• − the focus is often on creating new products and technologies rather than
STRUCTURE distributing existing ones
IN CONTROL • − they are often only created for short term durations.
34 STRATEGIES
Global Business Strategies
Questions to be discussed
Q 1. Discuss the control in process of internalization.
Q 2. Explain control or no control constant balancing act with the help of ROLE OF LEGAL
example. STRUCTURE
IN CONTROL
***** STRATEGIES 35
Global Business Strategies
UNIT - V
COLLABORATIVE STRATEGIES
NOTES
OBJECTIVES
The students will understand different collaborative strategies involved in
global business and the motives for these collaborative arrangements. Different
modes of foreign entry will be discussed with the help of examples and cases.
5.3.1 MOTIVES
Organizational Learning Theory
• Firms form partnerships to capitalize on opportunities for organizational
learning in order to enhance their competitive positions (Hamel, 1991;
Doz, 1996). Conceiving of the firm as a portfolio of core competencies
and disciplines suggests that inter-firm competition as opposed to inter-
product competition is concerned with acquisition of skills. Thus
competitiveness is a function of the firm’s pace, efficiency and extent of
knowledge accumulation. Core competencies and value creating
disciplines are not distributed equally among firms. Based on analysis of
nine international alliances, Hamel (1991) proposed that a collaborative
arrangement might develop a collaborative membrane through which
skills and capabilities flow between the partners, facilitating access to
people, facilities, documents and knowledge through a collaborative
exchange. This may provide an opportunity for one partner to internalize
the skills of the other and improve its position both within and without
the alliance.
5.3.5 LICENSING
Advantages
Limited capital requirement.
• Limited risk.
• Protect patent or trademark registration
Disadvantages
• Hard to determine the value of intellectual property.
• Little control u Least profitable.
5.3.6 FRANCHISING
Advantages
• Access local capital, labor, and skills.
• Limited commitment and risk
• Flexible
• Some control
• Welcome by local governments
Disadvantages
• Limited profits
• Hard to keep consistent standards
• Potential future competition
Disadvantages
• Most risky
• High resource commitment
• May not be feasible in some countries
Questions to be discussed
Q 1. Why collaborative strategies are important in today’s global
environment.
Q 2. What are the different modes of entry in Global business environment.
Q 3. As International Business student which strategy or strategies do you
think is relevant in today’s environment wherein the global trade wars
are the major cause of concern.
*****
COLLABORATIVE
STRATEGIES 41
Global Business Strategies
UNIT - VI
PROBLEMS OF COLLABORATIVE
NOTES
ARRANGEMENTS
6.1 INTRODUCTION
• The many positive attributes of networks are often featured. The capacity
to solve problems, govern shared resources, create learning opportunities,
and address shared goals?
• and a literature focused on the challenges networks pose for managers
seeking to realize these net work attributes is developing.
• A commitment to governance with government to govern within the rules
yet think creatively
• A commitment to network as mutual-aid partnerships with society
• An acceptance that an agent can be someone without an official
government portfolio
• An understanding of the intrinsic inseparability of performance and
accountability in wicked problem settings
• A persistent commitment to the collaborative process A Commit.
Questions to be Discussed
Q 1. What are the various problems of collaborative arrangements >
Q 2. Explain the different steps to know how innovation breeds collaboration.
*****
PROBLEMS OF
COLLABORATIVE
44 ARRANGEMENTS