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SATISFACTION SURVEY

NEYDI CAROLINA FLOREZ RODRIGUEZ

SERVICIO NACIONAL DE APRENDIZAJE SENA


CENTRO DE SERVICIOS FINACIEROS DISTRITO CAPITAL
TEGNOLO EN GESTION DE MERCADOS FICHA 1966005
MODALIDAD VIRTUAL
2019
SATISFACTION SURVEY

How did you hear about our company?

( ) web page.
( ) i recommend it to a friend.
( ) by social networks.

How often do you use our services?

( ) 0 to 1 times per month


( ) 2 to 3 times per month
( ) 4 to 5 times per month
( ) more than 5 times a month

How long have you been using the products / services of company x?

( ) 0 to 1 years
( ) 2 to 3 years
( ) 4 to 5 years
( ) more than 5 years

How do customer service staff rate?

( ) excellent
( ) Okay
( ) regular
( ) bad

Are you comfortable with the company's facilities?

( ) yes
( ) no

Are you satisfied with products from our company?

( ) yes
( ) no

How good is the price-quality ratio of the products?


( ) excellent
( ) Okay
( ) regular
( ) bad

Have your problems been solved in the expected time?

( ) yes
( ) no

Would you recommend this company?

( ) yes
( ) no

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