SmileTutor Pte Ltd (Biz No.

201807504D)
21 Bukit Batok Crescent #22-76 S658065
GST Registration No. 201807504D

INVOICE NO. C1906AY (TAX INVOICE) 22-JUNE-2020

BILL TO/TUITION ADDRESS PAYMENT MODE & INSTRUCTIONS

Ms Hema Easiest Method: Pay via PayNow QR / PayNow

5 Thomson Lane Sky@eleven Simply scan the code on the right using
297724 any of the following apps:

Note: You can also PayNow without using

QR: Select 'UEN Option', then type '201807504D'.
Alternative Payment Method(s):
1. ATM/FAST/I-bank via DBS Current Account 003-955527-0
2. Mail a crossed cheque to 21 Bukit Batok Crescent #22-76 Singapore 658065, Payee:
SmileTutor Pte Ltd (Please notify us if using cheque)
 
For all payment methods, please WhatsApp the receipt/screenshot to 94504390. Date
and amount must be clearly shown. No responsibility will be taken for unknown funds
deposited into our account without sending over the proof. For subsequent lessons,
please pay the tuition fees to the tutor directly.

INFORMATION DETAILS COMMENTS

First Lesson: 27-June-2020, Sat 11-12.30pm Online

Name of Tutor: YAO LE CHEN

Subjects/Level: IGCSE/Grade 9 Physics & Chemistry

& Biology

Frequency and Schedule: 1 Lesson/Week, Sat 11-12.30pm

Rates per Lesson: $97.50 ($65.00/hr x 1.5)

Commission Rate: 50.0% of first month

Agency Commission $195.00 Deducted from tutor's fees. To be paid directly

to agency by tutee by due date. Further lessons
to be paid directly to tutor.

Thank you for using SmileTutor!

We look forward to serving you again.
  ADD GST 7%: $13.65
Yours Sincerely,
AMOUNT DUE: $208.65
DUE 07-JULY-2020
OR 7 DAYS AFTER 2nd LESSON
Director

Terms and Conditions of this Engagement of Lessons are listed below. Confirming our tutors via SMS
(or other communications) indicates your acceptance of the "CONDITIONS OF ENGAGEMENT".
SmileTutor Pte Ltd (Biz No. 201807504D)
21 Bukit Batok Crescent #22-76 S658065
GST Registration No. 201807504D

"CONDITIONS OF ENGAGEMENT"
AGENCY COMMISSION

SmileTutor's services are free of charge for clients*, and there are no booking fees and service fees charged
by SmileTutor on the client. SmileTutor's commission is charged on the tutors ONLY. i.e. for long-term
assignment, the total fees of the first 2 weeks of lessons is allocated to SmileTutor, instead of the tutor, to
facilitate this commission policy.

Our commission is due 7 days after the first 2 weeks of lessons conducted. The amount is NOT based on the
calendar month. However, if the first lesson duration deviates from the long-term duration and frequency,
we will based our commission on the long-term arrangement, by taking the second and third week instead.

*Excluding Taxes

PAYMENT

Payment of the first 2 weeks of lessons must be made directly to SmileTutor, and then subsequent
payments of lessons (from the 3rd week onwards) must be made directly to the tutors.

POSTPONEMENT OF LESSONS

Unless there is a valid reason (e.g medical emergency), all postponement of lessons must be made at least
24 hours in advance of lessons.

For the First Lesson

SmileTutor must be informed via phone call at +65 6266 4475 (Mon to Sun 9am-8pm). A confirmation SMS
will be sent to you acknowledging your postponement after the call. However, if you are informing at least
48 hours in advance, an SMS made to +65 90144201 will suffice.

Second Lesson Onwards

Postponements of future lessons may be made directly between tutor and tutee.

For Late Postponements

Failure to make a postponement at least 24 hours in advance may incur compensation to the tutor for time
loss (e.g wasted trips). Generally, the compensation amount is up to 50% of 1-lesson fee. Any compensation
to be made will be at SmileTutor's discretion, on a case-by-case basis.
SmileTutor Pte Ltd (Biz No. 201807504D)
21 Bukit Batok Crescent #22-76 S658065
GST Registration No. 201807504D

TERMINATION OF LESSONS

The client may terminate the tuition at any time after the first lesson but must inform SmileTutor at least
24 hours in advance of the next lesson and must pay for all lessons conducted. Terminations made less than
24 hours before the lesson may incur a late charge up to 50% of that lesson's total fee.

Tutors are expected to commit for at least the 4-weeks of tuition. If the tutor backs out of an assignment
without a valid reason (e.g. illness) before completing at least 4-weeks of tuition, he/she will not be entitled
to receive any tuition fees. i.e. the tutee shall only be required to pay 50% of the tuition fees (plus any
applicable taxes) directly to the agency.

Termination Procedure

1. Inform SmileTutor via a phone call to +65 62664475 (9am-8pm) at least 24 hours in advance before the
next lesson. If at least 48 hours in advance, you may use SMS/WhatsApp to +65 90144201.
2. SmileTutor will send you cancellation invoice. Follow the instructions. Generally, Tutee will pay half the
fees + GST for lessons conducted to SmileTutor and WhatsApp the receipt to our Finance Dept at +65
94504390 and then pay the other half directly to the tutor.

PAYMENT OPTIONS
PAYNOW / PAYNOW QR
Send via PayNow QR or via "Unique Entity Number (UEN)" to 201807504D

Example: Using POSB digibank app (Similar processes will take place on other bank's apps / desktop web browser)

Select Unique Enter the Key in the amount Verify details one Screenshot this and
Entity Number SmileTutor UEN and Invoice No. last time WhatsApp it to us
(UEN) at +65 94504390*

* - Please WhatsApp all screenshots / receipts to our Finance Department at +65 94504390 after making payment. No
responsibility will be taken for unknown funds deposited into our account without sending over the receipt /
screenshot proof.
SmileTutor Pte Ltd (Biz No. 201807504D)
21 Bukit Batok Crescent #22-76 S658065
GST Registration No. 201807504D

ATM / Funds Transfer / Internet-Banking

DBS Current Account 0039555270
Payee: SMILETUTOR PTE LTD

Following the funds transfer, please take a photo of the receipt or a screenshot of the completed transaction (need to
show the Ref / Transaction Number clearly) and WhatsApp it to our Finance Department at +65 94504390*
Example: ATM Receipt (Left), completed Internet-Banking transaction on Desktop (Middle), and on Mobile App
(Right)

Cheque (Please notify prior to making payment)

If you wish to pay via cheque, please drop us a whatsapp at +65 94504390 and send us a picture of the cheque. Then,
you may bank it directly or mail it to us at WCEGA Tower 21, Bukit Batok Crescent, #22-76, Singapore 658065.

Please address payee SMILETUTOR PTE LTD. For safety reason, please mark it as a crossed cheque and cross out
'Bearer'. This will ensure that only SmileTutor can encash it.

REGARDING LATE PAYMENT

Payment of the stated "PAYABLE AMOUNT" must be made by the stated due date in "PAYMENT DUE DATE".

If 30 days have lapsed from the Payment Due Date:

1. A one-off administrative fee of $21.40 (GST incl.) will be levied
2. The invoice will be passed to a third-party debt collection agency
3. Invoice will be subject to late payment interest charged at 1.5% per month, starting from due date

Disclaimer: No responsibility will be taken for unknown funds deposited into our account without sending over the
receipt / screenshot proof.